
About us
• Free Supplies (dollies, pads, etc.) • Uniformed, hard-working teams with great work ethic • Crews up to 6 (or more) available • Time starts at your home • Cash and Checks accepted • Full Service Moves • Load / Unload Services (Budget, U-Haul, Penske, PODS, Storage Rooms, Containers, Rat-Pack, ABF, Semi's, etc.) • Quality Packing offered • Assembly & Disassembly available • In Home Moves and reorganizations, flooring, etc. !
Business highlights
Services we offer
First Class Movers Offers Experienced and Dependable Movers for Hire! HIGH QUALITY SERVICE - WE ONLY PROVIDE FULL TIME MOVERS!
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Visa
- Discover
- MasterCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
50% | ||
0% | ||
0% | ||
0% | ||
50% |
Filter reviews by service
I scheduled a moving appointment for Labor Day of this year, made two weeks before, and I sat at home during the time they were supposed to arrive waiting for their call that they were on their way. I started attempting to call them a few minutes after their two hour window had ended. The first phone number went straight to voice mail and the mail box was full. The second phone number did ring through to an open voice mail box and I left an urgent message. I also emailed them. At 2:37 pm (they were scheduled to arrive between 8 am and 10 am, so almost 5 hours after the window had ended) they emailed me back and told me that they have been having a problem with Groupon not paying them and had decided to place a hold on all jobs that included a Groupon as part of the payment (so they were basically blaming me for buying the Groupon *THEY* had created). There was no phone call a week before, or the day before, or even the day of the move to let me know they were not coming. There was no email, no communication whatsoever until I forced the issue. We were in the fortunate situation of not being under a tight deadline to get this move done. They just wasted 6 people?s day and ruined a lot of hard work we had done. If we had been under a hard deadline with a house closing or changing apartments, it could have been a very expensive endeavor. I am just glad we had a place to sleep that night even without the movers. I have been in customer service for 10 years, and I cannot comprehend writing an email to a customer like the one they sent me. I have been unable to think of a way that this can ever be made right, and I will never use First Class Movers LLC again. They have proved themselves unreliable and uninterested in communicating with their customers. The movers might be good?if they ever show up? I have never been treated so poorly by a company and cannot stress how upset I am about this entire situation. I hope that this review will save you the headache and heartache of this company ruining your move.
**RESPONSE *** LaVia is the last name, check your records again. I guarantee you did this move. I will never forget the name.
"This was not a job completed by First Class Movers LLC. as we have no record of our company receiving payment from this person nor do we have any record on file of completing this move."
"Action Figure Moving is in no way related to First Class Movers LLC. we are not their sister company or in anyway affiliated with them. We are a separate competitor company. I apologize for what happened to you however we are in no way related or connected to them. We would appreciate if you could remove this report and place it under Action Figure Moving not First Class Movers LLC. Thank you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.