Core Roofing + Solar

unknown

It was good.

Core Contractors were fine. There weren't any issues. As far as I can tell the quality was good. Their responsiveness was acceptable. There weren't any issues with the price.

We had a lot of work done by Core to fix the house after last summer's hailstorm. The 2 roof inspectors did a thorough job in their inspection. All of the work done was well-done and I am very satisfied with the workmanship. Core replaced the roof, replaced some windows and a sliding door, got the house painted and the fence re-stained. They did a good job working with the insurance company to make sure everything was covered that should be, and offering to help me get the insurance money disbursed to me from my bank. We were able to upgrade our sliding glass door, but were pretty much on our own to figure out what we could pick from and what our options were. The only drawbacks during the process: - The whole process took MONTHS to get complete. We went long periods of time never hearing from anybody about the status of the current repair. We had to chase down various contacts there to find out the status of the repairs on numerous occasions. Once each project was underway, the work was completed quickly. - I dealt with nearly a dozen different people from Core over the 6 months, all from different parts of the company. There was a lot of overlap of responsibility as each new person I was dealing with was 'taking over' for the last person I dealt with. Each employee was friendly and usually very helpful, but it was frustrating at times to have to deal with so many different people for some of the same areas of work. - I feel we were overcharged for the 'additional labor' for the sliding door replacement (such labor would have occurred whether or not we upgraded the door). However, Core did work hard to make sure insurance paid for everything they should have. Overall, we are pleased with the work and would recommend Core to anyone.

Everyone I dealt with at Core was prompt, courteous & professional. The estimate was reasonable. The repairs were done in a timely fashion & I was always contacted before the installer arrived. The installer also made sure all the vent boots were sealed properly as an added bonus. All material was removed when the job was completed. I was very pleased.

As above, it went so very well, we could.not be happier with our roof and the great workmanship. The customer service was outstanding!!