BONNIE BRAE REPAIR

This company is wonderful. Fixed my grandmother’s lamp that wasn’t expensive but had lots of sentimental value to me. They told me how old it was and how it was made.

We left the lamp for repair. It was repair in a timely manner and worked great.

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I walked into the store and - let's just say that the greeting did not give me the warm fuzzies.  But I proceeded to the counter any way.  I told the woman behind the counter that I needed my lamps repaired.  I was quoted a price that silenced me for a moment.  I concur with other Angie's List reviews.  This place is pricey!  At my silence she told me that I could do it myself.  While I did appreciate her telling me that, I had to kind-of pry more information out of her.  I know nothing about lamps or lamp repair.  But I was not given much to go on.  She did mention that I could probably find a Youtube video.  I wasn't sure that we could do the repair ourselves, but it was a lot less expensive than having them repaired there.  So, I nervously purchased the parts.  It turned out not to be difficult.  My son repaired the lamps with no problem.  So, all is well that ends well.  I was pleased with the final outcome.  I just have to say that I enjoy going into a shop where I'm greeted in a friendly manner, and the needed information is forthcoming and friendly.  Great customer service is harder and harder to find.  But I still look for it.  I would go to this place again, unless I find another lamp repair shop nearby that is trustworthy and friendlier.

They did a fine job.

When I arrived at the store on a Saturday morning they were doing remodeling the store and had a sign that showed closed with a reference to another business in Greenwood Village. 
However, they opened the door and let me in to leave my lamp.  They stated that due to their remodeling it could be as long as 2 weeks for the repair so I was very happy when they called me on Tuesday.  The lamp was an expensive one when purchased 13 years ago so it was worth the $45 repair.

No much to tell there are no many lamp repair places in Denver. The lamp was repaired and it works perfectly.

I THOUGHT THAT THEY WERE EXPENSIVE FOR THE WORK DONE. THEY WERE VERY PROFESSIONAL AND COURTEOUS. THEY DID THE WORK I WANTED IN A TIMELY MANNER AND THE LIGHT STILL WORKS.