Anaya Concrete

They did excellent work. They didn't make a mark on my yard or lawn getting stuff in and out of the back and gave excellent design ideas. The new patio looks great and is very nice for relaxing or entertaining.

perfect job!

The initial removal of the deck and installation of the concrete work was ok. It was the damage they did while doing the work that is the problem. There were multiple areas around the house where they did damage installing the concrete patio, and including a sprinkler. They told us that this was not their responsibility as they were not aware the sprinkler was there. When I talked with my landscaping company, they informed me that it was common practice for the company that did the damage should fix it.

They did agree to replace that, but some more problems came up when they used a pressure washer on the new patio. A bunch of water got up the side of our house, and some of the paint was torn off where the pressure was too high. They also ended up tearing up the screen. The final thing I noticed was that our side panels started bowing right where they were using the pressure washer.

I initially confronted them about the screen, and they told me it was an easy fix and where to get the supplies. They did paint the house where they chipped the original paint, and they did replace the screen, but when I addressed the fact that the bowing was not going away on the side panels they said it was a problem with the house itself.

This all eventually escalated to them and us contacting our lawyers. My husband got into a shouting match with the owner and specifically told him not to step foot in our house without permission. He also wasn't to send anybody without notice. A co-worker of his that we have dealt with for a while now ended up showing up unannounced. Without asking, he just started to walk around to the side of the house and started taking pictures. I asked him to stop and leave, and he would not. My husband and the owner already had an understanding that all of our communication would be done via email so that everything can be documented. When he refused to leave, I had no choice but to tell him I was going to call the cops. As soon as I got in the house, he was in his truck and leaving. I ended up filing a call incident with the police.

The problem is not at all about the installation, it is about the customer service. I feel it is important to be conscious of the property you are doing work on, and they neglected that. All of my down payments were on time, and the remaining balance has been paid in full.

Very pleased!! This company was fair on price, on time, professional and our sidewalks look great!! We would definitely recommend them and would use again if the need arises.

Things have changed! Last summer, they resealed our patio after a hail storm. The new sealer turned white and is flaking off. They said to wait until this summer and they would make sure everything was perfect. Well, after calling several times to get them to come out (2 no-shows), they were going to roll on sealer on top of the flaking seal and without power washing first! I spoke to the manager who was extremely rude and he told me and quot;too bad...we are already going out of our way to make you happy and we're not doing anything elseand quot;. I asked the manager to come look at the patio and he said he was too busy. I asked the two workers, who don't speak any English to please leave, so they did not conduct the repairs. We will be getting estimates from two other companies and suing Anaya Concrete.

Very cooperative, did a great job, driveway looks so much better. Would recommend this company. Cleaned up and did not leave a mess.

provided service in keeping with the contract. did the job in a timely fashion

Quote/Estimation Process:
We had a gentleman who worked for Anaya come over and provide us a quote along with any design modifications that would be needed. He was very helpful, professional and did a good job of selling us on the service for our new patio. Once we received his email quotation, we decided to go ahead with the new patio job with Anaya.

Preparation:
Anaya employees arrived as stated to start our job. As we reviewed the design with the team as quoted by the sales person, they immediately identified several issues with the design that they did not feel comfortable doing. The outside steps were too high above the grass and they felt like they had to add additional steps to make the design work. This added additional time and cost to the project but we decided to go through with the job if it made good design sense. We added several hundred more dollars to the job for the additional labor?

Once the design change was agreed upon the team began laying forms and prepping the ground for the concrete pouring.

Installation:
One of the big reasons for going with Anaya was that they stated they had a concrete pumping system that avoided driving into our back yard or using expensive boom systems that went over the house. We thought this was a good idea and a great selling feature for using this contractor. Unfortunately when it came time to pour, they stated their pump was broken and they had to go rent or lease a new one.

The new concrete patio was poured and the team finished the job within the two days as promised. Overall it looked good and we were initially pleased in spite of the increased costs and design changes.

Quality/Service:
Within several months of the patio completion, we noticed cracks starting to appear on several of the sections that had been poured. We were concerned but hoped that they were simply surface cracks. After about six months the cracks started to grow larger and the step on one side had sunk or collapsed about 1/2and quot;. I contacted Anaya concrete several times and had difficulty getting them to come look at the patio. Initial replies were that Mr. Anaya was very busy and had many jobs to attend to. After several more calls and emails we were able to get them to come look at the patio.

After reviewing the cracks Mr. Anaya did state that he was surprised by the cracks and was even wondering if the team had placed proper rebar in the concrete. He agreed to have his team come out and patch the cracks but would not replace or repour any concrete as he stated that this is simply one of the risks of pouring concrete.

In less than six months after pouring this patio we found half of the sections are cracked and continuing to grow. No other concrete on our property exhibits anything close to this level of deterioration and we are quite surprised by the lack of durability given how new the concrete is. I am concerned that the quality of the concrete itself is not what was quoted and/or the soil preparation was simply not adequate to support the concrete.

Unfortunately we are very disappointed with the looks and appearance of our patio. We have friends and neighbors who ask who our contractor was and why it looks the way it does. We are disappointed with the appearance and do not look forward to backyard entertainment parties like we had planned.

We are now looking for ways to either remove the patio or place some form of wood or Trex decking over it.

Project started on time and finished on time quality workmanship

Great job! Totally excellent from estimate to final cleanup. Pleasant people, great teamwork on Sergio's crew. Great attention to detail. The crew worked nonstop (except for lunch break) 7:30 a.m. to 6 p.m. They were supposed to come a day earlier, but were held up on the previous job. The estimator called the day before, and this was OK with us. Have already recommended Anaya to a friend.

I did 5 quotes, all from Angie's list. Anaya wasn't the lowest and it wasn't the highest. What sold me was Jerry was very upfront of what to expect, my options and things to look out for even if I didn't go with him. That won my trust.Jerry's crew was very professional, did amazing work, respectful and cleaned up nicely when done. I would use his company again and recommend him to others.

Prisciliano did the estimate the day after I called. Him and the crew came out to the property the afternoon before the work was done so he could review the project once again with me and his crew.They demo'd our entire carport (wooden structure with asphalt shingles) and removed the driveway under it along with a sidewalk. The concrete was at least 5and quot; thick.They guys were quick and courteous and even noticed and repaired a sprinkler head that was broken during the demo. They made very sure that the lawn around the demo area was very clean and free of all debris afterwards.My engineer neighbor watched the whole process from his window and approved of their work. :)

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It went really well.  They were very meticulous and very professional about preparing and pouring the concrete.  Some of the area is shaded and I was concerned about getting things graded so water ran away in the proper direction.   Prisciliano supervised all the work and I was very impressed with how this went. He answered all my questions very clearly.   It drains perfectly.  They treated the concrete with a surface application and cleaned up everything.  They waited until the concrete had settled to put in the controlled joints.  I noticed some shallow chips adjoining the saw cuts.   Prisciliano came back a couple times to look at this and no further chips have occurred. I like the work they did and it's held up well.  I've referred him to my neighbors.

Anaya Concrete is very good. They were excellent. Each step is about 4 feet long and about 4 feet wide. It's just really good. Their price was comparable.

They were excellent. I like the way they talked to me on the phone. I weren't worried when they did the job, I was out of town and they did it and they said, "Hey, when we came outside we were having trouble" but they weren't freaking about it so it's really nice.

They did a good job. I would tell members to go ahead and use them.

Prompt friendly edtimator.  Crew showed up when scheduled and worked so fast we were amazed how quickly they finished the job.  All the work was perfect.

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Always punctual and pleasant.  The patio looked great after the reseal but the darker portions of the stained/stamped concrete had started to fade a month or so after.  Jerry has another idea about how to remedy and will be addressing when the weather clears.

One of the cracks in the drive is on a hill and in a stress joint.  It appears as though this portion of the drive has slid downhill so the crack is pretty substantial.  Jerry is working to find remedies for this too and does not charge separately when he comes back to take a look.  He's very pleasant and looking for solutions to extend the life of the drive.  I appreciate the time and attention he pays to this job!

d anWe took several bids for this project. The estimator was on punctual and took the time to get a handle on what I was looking for, not just a square footage approach. Received the estimate the next day.

We had a very good experience with Anaya. The work turned out great. They were definitely pleasant to work with. They were priced fairly. They're owned by two brothers. One of the brothers was the superintendent on the job. He was very responsive and on site during the work. He was easy to get along with. It was overall, very good.

An excellent experience with this vendor.  Work was done promptly and without delays. Quote was reasonable. All of the staff was helpful and courteous. Very happy with the results. I plan to use them again for an additional project.

They did a good job. The owner needs to communicate with the customer better as far as his process and answer questions that the person hiring him might have. I felt it was an imposition to answer our questions. They were anxious to please but as an owner, you have to be open to educating your customer, if the customer asks for it. I looked at a job they did before I hired them. Their price was fair. I would not use them again because I didn't enjoy working with the owner. He made me feel like  I shouldn't be asking questions. His attitude was that he was the expert and he would take care of it. He made me feel like they were good enough that I shouldn't be asking questions. He shouldn't assume that the owner doesn't think they knew what they were doing. I feel better when I understand the process. I want the question answered without an attitude coming back at me.

If you are looking to have concrete work done that is comprehensively high in quality from an honest, respectful company, I strongly
suggest looking elsewhere.  We needed to replace our garage floor, driveway and adjacent walkways, and had several companies out to quote.  Jerry from Anaya visited our home and made us feel very comfortable with the work Anaya would do, even explaining how they would creatively lift our air conditioning unit off of the ground so that we wouldn?t have to go through the trouble of having
the lines disconnected from it.  Based on our comfort with Jerry and his explanation of the job, we made the mistake of selecting Anaya to do the work.
With respect to the concrete work itself, Anaya did a very good job.  After the concrete work was completed is when things rapidly unraveled.  We have several sprinkler heads and, it would follow, sprinkler lines on either side of the driveway that Anaya replaced. 
As apparently occasionally happens, one of the sprinkler lines was severed while the driveway was being replaced.  Anaya repaired the severed line while the crew was still there and told us that everything was good to go.  That same evening, I decided to double-check the sprinkler system and found water pooling near one sprinkler head and two other damaged sprinkler heads.  Anaya had earlier in the day told me that everything was fixed, so I was dubious about their ability to properly diagnose problems with the sprinkler.  This was communicated to the owner, Priscilliano, whose initial response was that they can?t be responsible for things underground that they can?t see (notwithstanding that a layout of the sprinkler system was available, but never requested).  Once we got past the preposterousness of his initial statement, Priscilliano agreed to send one of his guys to our house to check the sprinkler and make any necessary repairs.  I explained to this person that water was pooling in one spot and that parts of two other sprinkler heads looked to be damaged.  His response was that when they damage a sprinkler, they sever the line completely, which is obvious because the entire sprinkler zone loses pressure and the heads don?t come up.  Since this was not currently happening with our sprinkler, his view was that there was nothing wrong.  Not agreeing with this person from Anaya, we called the sprinkler company and had them come check the system.  They did indeed find an additional leak, where it appeared that the line had been hit but not severed, and also repaired two damaged sprinkler heads.
Before we had the sprinkler company come to our house, we informed Anaya that we were doing this because we didn?t trust Anaya?s ability to detect and repair issues with our sprinkler system (without tearing up our entire yard to do so).  Anaya objected to
this, saying that they were entitled to repair any damages.  I do agree that Anaya should be able to repair the damages themselves ? the problem arises when they are not adequately able to assess the damage.
To sum things up, our sprinkler company charged us $229 to do the repair work.  We communicated this to Anaya and offered them the opportunity to do what?s right.  What we received was more egregious than anticipated, which was a $29 check and an invoice charging us $200 for the work they did to raise our air conditioning unit off the ground.  This work was, of course, discussed as part of the initial quote from Jerry with no mention of any extra charge and was just a convenient and embarrassing way for Anaya to absolve itself of any responsibility.  If the owner of Anaya responds to this comment by saying anything to the contrary related to lifting the air conditioner, it is simply a continuation of his dishonest behavior.
There are many companies in the Denver area capable of doing good concrete work.  They truly good ones set themselves apart with their service and the way they treat their customers.