American Painting Specialists
About us
Interior & exterior painting, furnished properties or vacant, drywall repair & texturing, wall paper removal, acoustic ceiling texture removal, multi color custom paint jobs, professional color consultation, brush, roller, & spray applications.
Business highlights
Services we offer
& spray applications., Interior & exterior painting, brush, drywall repair & texturing, furnished properties or vacant, multi color custom paint jobs, popcorn ceiling removal, professional color consultation, roller, wall paper removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
0% | ||
0% | ||
14% | ||
0% |
Pros:
>Quick bid and ability to start quickly (some providers said they couldn't start painting for 6-8 weeks)
>Nathan's crew was very responsive. We walked the job initially and told him our priorities. They listened and got my daughter's room done in a day so we could move her back in.
>They used high quality Benjamin Moore paint.
>They cleaned up very well at the end of each day and were very good about calling regularly to make sure there were no issues.
>They came back almost immediately to do touch up where we had identified areas needing additional paint.
>Price was very competitive. We got four bids, and they were neither the highest nor the lowest.
Cons:
The only con I can report is that they painted around one ceiling light fixture instead of removing it and painting under it. They did the same thing around one switch plate. Neither is that big of a deal, but I would tell you to remind the crews to remove those things before painting.
I can recommend them without reservation and will definitely use them again in the near future.
All around great service, affordable and timely,
Thank you American Painting Specialists
The two colors to be used on the job were cream/almond and dark brown. The painter brought 1 gallon of each. The color on the front door was dark brown, and I wanted it to be painted the cream/almond color. Instead of buying/using primer, the painter tried to cover the dark brown color by using 3 coats of the cream/almond paint. The result was okay at best with very visible brush strokes. Strike two.
Since he apparently used so much of the cream/almond paint on the front door, the painter ran low when it came time for the shed. So when he came back the next day to paint the shed, he not only cut the paint with water to extend the quantity, but he painted AROUND the small plants along the front of the shed. We're talking very soft/pliable plants, maybe 15-20" high that could easily have been covered with a tarp to move them completely away from the shed. But, instead, I still have an outline of them on the shed to remind me of the poor paint job. Strike three.
This job was done a few years ago, so there has certainly been enough time for improvement in the quality of work that American Painting Specialists performs. Have they improved? After three strikes on one job, I wouldn't know.
"I am sorry that this customer is unhappy with our work. We don't take any deposits, and ask the customer to pay only when the job is completed and they are happy. She paid for the work but never let me know about her dissatisfaction. This is the first that I have heard of the problems. I wish that she would have called me when she first noticed the problems. I should have checked out the final job quality at the completion of the work. That is my fault. To clarify some issues: The painter who did this job has not worked for me for 4 years. This paint job was done in October of 2006, over 5 years ago. My crews now do better work and I check on the final job quality more often. The customer paid $550 for the job. That is more than a 1 day job for a single painter. If the customer is so unhappy with the way that her shed looks, why didn't she ever call me to fix the problem, or have the bare spots painted? I believe most people would have painted those bare spots at some time over the 5 1/2 years since the paint job was completed if it bothered them that much. We want every customer to be happy with our work and feel that they got a fair deal. My phone number hasn't changed in over 20 years. Unfortunately I can't fix a problem that I don't know about."
"This was not one of our finer moments. Their home is a two story with a walk out basement, on uneven terrain, with a lot of rough wood trim including crank out wood windows, and the property was in very rough shape. My crew became overwhelmed and I should have replaced them right away. It was the last job that crew ever did for me! The job was done in the spring of 2007, NOT 2009, as the customer inaccurately stated. Four-and-a-half years later our crews are now consistently better at all phases of quality and professionalism. I also do a better job of doing quality control inspections and addressing any issues in a much quicker fashion. How do grades of 2 Bs and 3 Cs equal an overall grade of a D? I believe that this was an isolated incident that set in motion systematic changes in company procedures at American Painting Specialists. Our work is still guaranteed and no payment is due until the job is complete and the customer is happy."
Licensing
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