Advanced Exteriors Inc

Everything went as we were told it would. The crew put the new roof on in a little over 1 day. They cleaned up after themselves. Very professional job. Thank you so much.

AS I WROTE, I WOULD HAVE HIRED THEM ON THE SPOT HAD CIRCUMSTANCES BEEN DIFFERENT.

The entire process was done in a fast and professional manner. Would definately recommend to anyone needing a new roof or repairs.

Full scope of work was completed as agreed upon.

Advanced Exteriors appeared when we requested them last year after hail damage. They gave us a ton of good paperwork on the materials, financing, etc. on their work. They worked with the insurance company, inspected with insurance, took care of all details of the work necessary and then some. Andrew and Andrew were really good people to deal with, and believe me they had our entire neighborhood with their signs out front within a month of the hail storm. The roofers were good in the sense their were few nails if any, and they cleaned up everything very well. We have since then paid them in full. However, here is one issue. They broke our attic fan over the garage when they did the work, we informed of this within a week of it happening, cause you can see the fan going and it had a thermostat that turned it on and off. They replaced it with a used fan. Now, I would hate to ruin all of their good work on this one issue, but several rooms in our 2nd floor get hot during the summer without the fan. They hired a guy to come out to fix it, and it is still not fixed. So it was really good, and now kind of bad, since we don't seem to be able to get them to fix the fan over garage. I will now probably have to go on Angie's List and find someone to fix or replace this fan. This is in response to Advanced Exteriors response. Here is the situation, clear and simple. Our garage attic fan worked, turned on when needed and turned off when not needed before the roof work was done. We noticed it stopped working within a week of the work completed, so we contacted you regarding this, and supplied a fan to replace the one that was now not working. This fan has never stayed on in 90+ temperatures. The issue turned out that the thermostat was set at 110 degrees, reset it to 95, and we will see if that fixes it.

The "Project Managers" that came to my home did a fantastic job communicating to me the whole process of the job. They were on time and very professional. I acquired other estimates and Advanced Exteriors ability to settle my insurance claim from the recent storm damage was a headache I did not need to have. I personally spoke with the owner, Ty, and had the privilege to meet him. For an owner of a company to take time out of their day to speak with a costumer means a lot to me. The work that they performed was second to none. I have and will continue to recommend Advanced Exteriors to my friends, family, and neighbors. I am going to call them to get free solar for my home as well.

Advanced Exteriors specializes in negotiating their required price from insurance companies and ensuring everyone (homeowner, insurance company and Advanced Exteriors) is on the same page and agreement before work begins. They often will give an advertising bonus that conveniently equals the deductible for allowing them to put a sign in your yard. The sales staff is pro, the installation was right on time and done quickly and professionally, and the warantee is top notch.

I called them for a second estimate as we thought we were going to need to cover the cost ourselves. We've always had a lot of wind damage, but had consistently been told it was not enough to warrant an insurance claim. However Andrew and Andrew explained to me that because my shingles could not be matched I was in line for a new roof covered by insurance. I had the agent come out and do the inspection with the roofers and that turned out to be the case. So we ended up paying nothing after another estimate of $9000. Also we were installing a new whole house fan and I wanted the roofers to install the ventilation upgrades necessary for that AND add two new vents for bathroom fans (to be installed by me). Advanced exteriors was not only willing to do the work but also worked with me for a more attractive end result, using ridge venting rather then whirly birds or other large vents. The end result is beautiful. My only problem came in that since the work was different than the usual and I was out of town when they did the roof it did not get done to the specs properly. I had to have them come back to install the additional ridge venting and move one of the new bathroom vents. That ended up taking another two weeks to get completed, just because of communication issues on their side. Andrew and Andrew were great to work with and were very responsive to my calls and I would definitely recommend this company for roofing.

Blake and JJ came out to our home, completed a full inspection and walked me through the recommended repairs (full roof replacement) as well as their qualifications. I have to say I was impressed with their walk-through of the repairs needed and their recommendations. They certainly seemed to be competent and qualified for the job. The concerns, however, started for me when we got to the estimate for repairs. Or should I say the "non-estimate." After a thorough walk-through of all they would do in completing the roof replacement, the estimate for repairs was (and I quote) "Insurance Claim Amount Plus Supplements." No dollar amount for the repair was assigned to their needed repairs, just "Insurance Claim Amount Plus Supplements." This was followed by discussion of signing whatever insurance claim check we received from our insurance company over to Advance Exteriors. Frankly, as an informed consumer I wanted an itemized estimate for the repairs. We'd deal with the insurance claim and payments later. That said, I wasn't sure if this was standard practice or not. I did subsequently have 6 other roofing companies out to inspect the roof all of which provided itemized estimates with no discussion of signing insurance checks over to them. I subsequently did request an itemized estimate from JJ (via email) and Blake (via voicemail) as I did want to consider them for the job. Have never heard from either of them again. Update 10/2/2012 Soon after I posted this review, I was contacted by Advanced Exteriors. They apologized for any confusion and essentially shared the same information with me as reflected in the response below. I again requested an itemized quote (as I had received from several other roofing contractors). I was told that they would have to go back out to the house to secure more information to provide an itemized quote. They did go back out to the house. I was also asked if I could update my review. Unfortunately, I never received the itemized quote from Advanced Exteriors so I dropped them from consideration. I subsequently used another company who did a fantastic job. Updating the review now to close the loop.

Unprofessional with questionable insurance claim tactics.

I called Advanced Exteriors to give me a bid for installing some attic vents and attic insulation. The estimator, Brendan, refused to give me a bid for the attic vents because he said the roof as a whole would not meet code (it's an old house with an old roof) and therefore he could not warranty the work. I've gotten bids for the attic vents from two other companies. Whatever. On the attic insulation, I was promised a bid within a couple days. After having not received a bid for three weeks, I called for an update. Brendan finally got me a bid of $1900 to insulate 680 sf of attic space from R-10 to R-60. Not understanding how attic insulation could cost about the same per sf as hardwood flooring, I followed up. Brendan offered me a $100 discount. I instead had Arvada Insulation do the work for $680, about 1/3 of Advanced Exterior's bid. Granted, Arvada Insulation insulated to R-50 instead of R-60, but this still doesn't explain the huge price difference. My only explanation is that perhaps Brendan just forgot about bidding the work and lost his measurements after three weeks, then picked a number out of the air. Who knows? Anyway, I would recommend Arvada Insulation instead for attic insulation. Advanced Exteriors is overpriced and not punctual.

Entire process was relaxed and professional. Concerns about new roofing material not matching first story roof were alleviated by providing copious samples for layout and comparison. Replacement process was comprehensive. Payment terms were low key.

very well. sales staff was efficient and thorough in explaining work to be done, materials to be used, and in providing pricing data. company was vey helpful in dealing with our insurance company. cleanup was very good- work was done while we were out of town and we saw no sign of damage or material left over clutter- only a new roof when we got home.

Very quick and professional, couldn't agree on a price. They said they would e-mail a quote, but never got one.

very easy to work with, slow start but a fast finish. Very professional would use them again.

I discussed the new roof over the phone with him and explained to him what my insurance company told me about the replacement. He pointed out the Big Deal doesn't give them any flexibility to work with insurance at all, so using the Big Deal would end up costing me more money. He advised me to contact Angie's List for a refund. I appreciate his honesty and will be contacting them for a bid to do the insurance work.

I called Advanced exteriors for a quote to repair some leaking flashing. Blake noted that there had been hail damage to the whole roof. Blake spoke with my insurance adjuster and I ended up with a new roof.

We had a claim on our insurance so all we had to pay was our deductible. The experience was positive and they were very friendly. I have small children so I voiced my opinion on leaving nails and they really took the time to make sure all the nails were picked up. They were very personable and I will use them again in the future.

Everything went great. No problems that they didn't fix right away.

Their estimate was higher than another estimate. So, I didn’t use them, but I had a positive impression. There was nothing in particular, but they gave an excellent presentation. It’s just that the price was too high. There was an appointment, but they missed it. I may consider using their services in the future.

We recently had a hail storm that damaged some roofs in town. A roofer said ours had hail damage and needed a complete new roof including the plywood, which he assured us would be covered by our homeowners insurance. I was skeptical and sought a second opinion. The catch was that I needed the second opinion today and it was already after 5:00 p.m. I called Advanced Exteriors which I found on Angie's List and Blake came out to look at our roof within an hour of my call. He had me come up on the roof with him as he inspected it. He said this is the kind of job roofers want because the city code requires that any re-roofing for houses like ours must be a whole new roof from the rafters up- about a $10,000 job. But he said there was almost no hail damage to our roof and he did not think the homeowners insurance would approve any payment. He said our roof appears to still have 5 years of good wear left in it. His visit provided the information I needed on a tight time deadline and there was no charge at all for his visit. So of course I took his business card in case I may need windows or roofing in the future.

Representative was friendly, thorough, and accurate in all representations of company's quality, materials, and workmanship. Once we chose this company, they arranged a date very soon. Actual roofing professionals were very prompt and finished entire job sunup to sundown working efficiently and tirelessly! The finished product appears seamless, without blemish, and looks beautiful. We are very pleased with this company's service start to finish, and we are very glad we consulted Angie's list to find them!

This work seems to have gone OK overall.

I was impressed by the company and would recommend them. I did not end up going with this company only because I chose a roofing material different than what they offer. On the morning that I contacted the company, Eli called me back within 2 hours and was able to come to my house the next day. He was very professional and explained things very thoroughly. He also offered to be here when the insurance adjuster came the following week. Eli was great about answering all of my questions and showing me samples of the materials. If you are looking for an EPDM or TPO roof, I would recommend Eli and Advanced Exteriors.

They guys showed up on time, completed and cleaned up. I was very impressed.