Description of Work: Had to have glass replaced and the picture adjusted in the frame and reassembled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23
Travis M.
08/2016
1.0
picture framing
 + -1 more
After calling the store and inquiring about my prints, I was upset that they were late nearly double their due date I was quoted. Now they did give me a sheet that said my prints could be ready between a huge number of days to CYA (Cover Their A**) but it was terrible business practice as the story only gets worse. I was on the phone with the worker in the back and he became quite hostile as I did, I egged him on a bit because I could tell this would be easy to do, he is easy to manipulate and has a terrible temper. So I called the police for a civil assist to help me with this exchange, although that is a different story as I have a complaint with Internal Affairs and his Sargent right now for how he handled the situation. But while I was receiving my prints and a refund, the worker in the back stated and quot;this is ridiculous, its about two f****** pictures.and quot; and then punched the wall twice, he was then escorted out of the building. So it was me and Jason and he tried to hand me my prints not how I brought them in, and he still didn't completely give them to me securely. I would not recommend these two 20 somethings to anyone! Jason told me and quot;he did not want any one of my kind in his store.and quot; Well I am a wealthy white man so I guess that tells you something. He does not want intelligent white men in his shop. So all, h*** lets make it all human beings, stay away from this shop it will only cost you too much money, too much stress and they lie to you face while you are in the shop.
Description of Work: The provider issued a statement of 7 to 10 days for completion of two matted and famed pictures. This sounded reasonable to me at the time, and I paid the 360 some dollars for one smaller print less than 12" by 12", and one larger print more like 16" by 12". So I waited and waited and waited, and called them on the 14th day, after dropping it off on the 8th of May, and they said they were "working on them now, and they would be ready today and I could pick them up later." They then lied and confirmed that they were the owners of the business, if they are they do not have the proper legal documentation to run a business. Meaning that their tax documentation is in the name of two females and I interacted with two males, who claimed to own the store.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$366
Amy F.
01/2012
5.0
picture framing, muralist
 + 0 more
It's very easy to work with the staff at ABC. They are all very professional and knowledgeable. We received an estimated time of completion when we placed the order and received the final product on time and done beautifully.
Description of Work: We had several pieces framed at ABC and we keep returning to them. Our latest piece was a floor cloth. We had excellent advice given on the type of framing and also the style of frame. To date we've had tile mosaics, papercutwork, and now a floor cloth framed at ABC and they always give incredibly good advice and do a stellar job. Their frame stock is varied and beautiful and they are good about being able to accommodate requests for alternative styles when budget issues arise. The art pieces we've brought to them have each had a framing challenge involved, the tile had to be mounted, the cutwork has to be able to breathe and still lay fairly flat, the floor cloth was not as flat and square as regular art would be. In each case ABC provided a finished product that made it look easy - perfectly displayed and no problems. They also never complained about the challenges or indicated any lack of confidence in the final result. They know they can do it and we do too now!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Richard S.
05/2011
5.0
picture framing
 + -1 more
Excellent. Would use again without question.
Description of Work: Had a customized framing done of old stock certificates and mining pictures needed in a rush for a graduation. They designed the layout and had it done before the date they committed to and was of excellent quality. Would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
van G.
07/2010
5.0
picture framing
 + -1 more
They delivered as promised with the exception that they did not have the molding for one or two of the lithographs in stock as they indicated that it was and had to wait 2 or 3 weeks for them to receive the molding from their supplier beyond their promised delivery date. I also had to call to find out if the framing had been completed a couple of times although I had been told that they would keep me in the loop. Their quality was excellent.It is a fairly large store and they have quite a lot of mouldings to select from. I would definitely recommend them. They do NOT do a cheap job and their prices reflect that fairly.
Description of Work: Helped to select moldinf and associated materials to complement the antique lithographs to be framed. Spent as much time as I needed to be assured that I was making the best selection at a reasonable price to fit my budget.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Briz O.
06/2010
5.0
contractors
 + -1 more
They did a marvelous job. I was very pleased the the finished product and will use them again. It was on time and budget.
Description of Work: I used their discounted "trust me" service in which, after giving them some general guidelines, I let them choose the matting and framing particulars for a copy of a 1728 map.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$443
Catherine H.
02/2010
4.0
picture framing
 + -1 more
It was a long time ago. I think my partner would say that she was very satisfied with it.
Description of Work: ABC Custom Framing is the framing company my partner used in spring last year.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
PATRICIA D.
01/2008
5.0
picture framing, muralist
 + 0 more
Wonderful job! They offer a significant discount on the total price if you DON"T HELP pick out the materials, but instead let their designers do it. Since I am bad at that sort of thing anyway, I was delighted to let them do it, and get a break on the price, too. Maureen has great taste and really knows how to display things. I was initially unhappy with one piece, and she immediately offered to change the frame, but after living with it for a day I decided she was right and really had picked the right frame to make the piece stand out. The quality of the work is excellent! The work was done on schedule.
Description of Work: Matted and/or framed seven pieces of art.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
S F.
12/2006
5.0
picture framing
 + -1 more
Despite a little more expense, the projects went wonderfully well. The staff was cordial and professional. They were also helpful in finding a solution to my ''box'' attachment issue.
Description of Work: The company blocked three pieces of needlepoint. Then two were framed and the third was mounted into a box. All pieces were expertly handled and the company finished prior to their promise date. Excellent work!!!
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237
MARK S.
10/2006
5.0
picture framing
 + -1 more
They are wonderful to work with. Extremely helpful in choosing appropriate colors of mattes. Work was completed before the promise date. All of the work is of top quality.
Description of Work: Framing of six new items and replacing the matte on two other items.
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*Contact business to see additional licenses.
Service Categories
Framing,
Artwork/Murals,
Unfinished Carpentry
FAQ
ABC Custom Framing is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
ABC Custom Framing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa