ASPEN PARK VETERINARY HOSPITAL

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Doc and his staff are great! Doc has treated my animals for 7 or 8 years now. My wife and I would drive 45 minutes to come to Doc from the Monument, CO area. We have since moved just down the road, in part because of Aspen Park Vet Clinic. They are always accommodating, Kelly especially is awesome. The place would fall apart without her! The girls (I say that with love and respect) are the most caring and attentive techs I have had the privilege to be around. They truly come to have a personal relationship with you and your pets. My dogs all love going to the vet there. You can't say that about may vets! We first started coming to Doc when our Rottweiler was diagnosed with acute cancer. The vets in Colorado Springs wanted to put him down, or treatments would be in the order of $5000. Doc was recommended by a coworker of my wife who had Doc successfully beat cancer in his dog. We got an extra 2 years with Homer (the Rottie) when everyone else said he would go in weeks. He died of an unrelated problem. Doc is very honest and a bit of a crusty of timer, but really knows his stuff. Sometimes he is a little more direct than some people can handle. He wants to help everyone, which leads to overbooking as he is in high demand. That is a testament to the quality of his care. If you are looking for pristine offices this is not it. He spends all his money on equipment and has a lab that puts most vet hospitals to shame. Top end HD x-ray machines, high power microscopes, centrifuges, etc. that you would expect to find in a research lab. (Doc used to be a researcher). In short don't expect flash with Doc, but if you can look past the chaos you will get more substance than you will find anywhere else. I have been around vets all my life, growing up in a farming area right next to one of the best vet schools in the country and Doc is on the most caring compassionate vets I know. Aspen Park is the only place I will take my furry kids to anymore.

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.  I have always been very happy with them and feel they are very knowledgeable.

Please see the above.

They are excellent and have some ways of dealing with cancer and other illness that other vets just don't know about.  I will continue to use the Aspen Park Veterinary Hospital in the future. 

Punctuality: For normal or routine care, this vet service is not recommended. Of the 5-6 times I've used this vet, I've never waited less than 45 minutes, with a maximum wait time of 3 hours (!) before I saw the vet. A wait time of 45-60 minutes is normal. The time I waited for 3 hours, I didn't have a scheduled appointment, but called because I noticed a cut on my dog's paw. They said I could wait in the waiting room and they would "squeeze me in". After 3 hours, I politely told the technician at the front desk that I was leaving and if I could reschedule. She told me the vet would see me immediately and why hadn't I told them I was in a time crunch. Well, I wasn't in a time crunch, but after 3 hours, I just wasn't willing to wait. I thought the question was unprofessional. Professionalism: This vet office is constantly overbooked. When you walk into the front office, it is chaotic and all the vet techs seem highly stressed. When you ask how much more time until you will be called to see the vet, they always say "in just a moment". I've had them answer that to me when I've been on the wait list behind 5 dogs! Now, I ask how many dogs are ahead of me, and then I do some simple math to get an expected time. One visit, I told the vet that there was a minor problem with one of vet techs. He called in the vet tech and verbally yelled at her in front of me. I thought this was unprofessional. Another time, I overheard the vet talking to a client. The client was surprised at the diagnosis and said "You're kidding.?" The vet responded with, "No, I'm lying." Although he did go on to explain the diagnosis to the client, I felt the "no, I'm lying" was unprofessional. They have also made comments about VRCC, an emergency vet hospital, which I find unnecessary. Especially since when I first found out there was a potential emergency with my dog, Aspen Park vet was called and wouldn't see my dog because they were closing in 30 minutes. (I live 15 minutes away). If they don't want to treat my dog, fine, but don't mutter about other vet services that did accept my dog for a life-threatening emergency. Care: Generally, I feel that my dogs get adequate attention and time with the vets. With the exception of post-surgery care, I am satisfied. For the post-surgery care, I had to take my dog to VRCC, which is a 24-hour emergency vet hospital. VRCC prescribed an IV and left the IV catheter in the dog's leg. After transfer to Aspen Park for 24 hours of surveillance, Aspen Park decided not to give the IV, but also neglected to take out the catheter. I can't easily overlook this error. I ended up having another vet service (my new vet!) take out the IV catheter. Price: Aspen Park has lower prices and even advertise that they haven't raised prices in three years. Although this a great concept, I'm taking my dogs elsewhere because the perceived neglect, chaos, and untimeliness isn't worth the cost savings. Overall: Although I feel that the vets and the techs have the best intentions, the overbookings lead to stressed out employees, unpunctual appointments, and sometimes attitude problems. I'm taking my dogs elsewhere.

I found the first visit was fine and the second visit was horrendous. He was rude. They made we wait over an hour for my appointment. They overbooked terribly. I will definitely not go back.

Dr. Gurney and his staff are the best. We travel over 65 miles one way to have him treat our dogs. He has saved the life of our 10 yr old Maltese. Vets in the Denver area said she had cancer and to have her put to sleep. Dr Gurney said not true and has saved her life, we changed her diet, give her daily injections and she is 100% healthier, she is active, alert, playful. We do not trust our dogs in the care of any other vet. We are so grateful for his ability to think outside the box in treatment and care of our beloved pets. His use of Eastern and Western medicine is outstanding, I wish I had a family doctor with the knowledge he has and the disposition he has. He takes time to answer any questions that you have, his staff will answer any and all questions when you call, they go out of there way to make your pet feel like they are the only ones being treated.

WE CREDIT DR. GURNEY WITH SAVING OUR DOG'S LIFE AFTER HER LIFELONG BATTLE WITH AN AUTOIMMUNE DISORDER AND EXTENSIVE ALLERGIES. WE WILL NOT EVEN CONSIDER BRINGING HER TO ANY OTHER VET IN THE STATE OF COLORADO.