Big Al's Insulating Inc

unknown

Promised more than they delivered; unresponsive.

They showed up on time with the proper insurance papers that I had requested. They were efficient, courteous and very professional. They got the work done on time and did it well.

I liked the woman who came here to do the bid and I liked working with her and I thought she was professional and knew her business. She was also timely and showed up when she said she would. I was not pleased with the quality of their work though and they were late getting here too. They said they had no time to do the work and would come back another day. I explained to them why that was impossible and had to actually call their supervisor to get them to do the work. The lead guy was really nasty when he was told he had to do the work that very day.

Went OK. Took them longer than estimated to do the removal with a Vac Truck, however this crew did a very good job getting every last bit out as I requested. Received a phone estimate based on the SQ FT of attic I provided (no written quote). Received a bill in the mail a few weeks later and it matched the estimate.

They crew that they sent out didn t speak any English and they brought the wrong utensils so they were unable to finish the work. Then they even tried to charge me one hundred dollars more than what they were supposed to. The entire experience was a disaster.