Went in store, nice store and wanted an estimate on getting a pocket watch repaired. Quoted me a price just to open it up and look, said it possibly needed to be serviced and cleaned. Left the watch to be looked at came back next week. Thought the price was high so I went on internet to look at other shops. Found one cheaper and does good work. The Tick Tock is a great place and professional work is done but prices was too high. The have a great selection of all sorts of clocks, but I an't rich. Anyone reading this go there first and make your own decision. But there are other watch/clock makers out there. You decide.
Description of Work: Needed a watch repaired
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
James B.
01/2018
5.0
clock repair, watch repair
 + 0 more
300 year old clock keeps perfect time.
Description of Work: Work on antique grandfather clock and antique wall clocks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Colleen P.
01/2018
5.0
watch repair
 + -1 more
Very pleased at all times with the results.
Description of Work: I have used Tick Tock Shop many times over the years and have found them to be professional, reliable, thorough and fair pricing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilyn Q.
08/2017
5.0
watch repair
 + -1 more
Great, the change of batteries was an easy painless task and took them no time at all. Unforntunatley my husband's watch that needed the most attention was not something they could help us out with. This was due to the watch being of higher quality (Rolex) and all repairs/servicing must be sent to Rolex. With that being said, they spent approximatley 15 minutes in helping me write to Rolex so that they would understand the issue. - They always acknowledge all of their customers when we first walk in the door, they are extremely polite, very knowledgable and will go far above their means to make us all want to return!!!
Description of Work: a replacement part/cleaning/servicing on a watch and batteries changed out on 4 other watches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles M.
07/2017
4.0
clock repair, watch repair
 + 0 more
Friendly service and reasonable cost. Time took twice as long as quoted - 6 weeks vs. 3 weeks.
Description of Work: Repair of a non-working mantle clock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Gary H.
06/2017
1.0
watch repair
 + -1 more
I made comment of its age and The clerk gave me to know that was not a problem. I put it into the hand of a female behind the counter and about 20 minutes later she brought back a bag with shards of what was my watch.and said that they would replace it. She expressed her apologies and they would call me when they had it I checked online and a suitable replacement was available. This happened in Nov 2011. I am still waiting for the call.
Description of Work: My Casio Melody Alarm Wristwatch (purchased new about 1966) needed a new battery. It was used but in excellent condition.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
James W.
04/2017
4.0
clock repair
 + -1 more
First clock service took a while (4 weeks?). I acknowledge they are a busy shop and it takes a while of run time to fine adjust the movement of these old machines and check the accuracy of the setting but I felt the work might have been completed quicker. Cost a bit high for what was done. Second clock was taken in a couple of months after the first clock was completed. Time frame for repair was about the same (4 weeks?) Cost was surprising, about a quarter the cost of the first clock's tune-up. Pricing seemed topsy-turvy. All staff I have dealt with are knowledgeable, professional and courteous.
Description of Work: Took one antique wall clock in for general cleaning, lubrication and "tune-up". Took a second antique wall clock in for repair of malfunctioning chime.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Cynthia L.
03/2017
5.0
watch repair
 + -1 more
I've always been pleased with the Tick Tock Shop - excellent work on wind-up watches, repair, and an excellent price on the new desk clock bought as a gift. I would highly recommend the Tick Tock Shop!
Description of Work: Overhauling/cleaning antique watch; buying new desk clock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen B.
03/2017
5.0
clock repair
 + -1 more
Very good work. Completed quickly and very friendly service.
Description of Work: Grandfather clock serviced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James B.
02/2017
5.0
clock repair, watch repair
 + 0 more
A-OK -- We are very satisfied with the cost and quality of work.
Description of Work: repair of antique clocks and, watch repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Juliana C.
02/2017
5.0
watch repair
 + -1 more
I love this place! Locally owned, very professional and good prices
Description of Work: Battery replaced for watch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12
Donna C.
02/2017
4.0
watch repair
 + -1 more
Left the watch to be repaired and new battery and asked to be called if charge would be over $100. They called to tell us it was ready. When I got there, they told me the charge would be $100. The watch stopped working about 3 months later. Have not returned.
Description of Work: Gold watch repaired.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
David H.
01/2016
5.0
watch repair
 + -1 more
Prompt service, a watch part was replaced and due to a little extra time it took to find the part, the owner gave us the service for free.
Description of Work: Serviced a Seiko watch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
Kenneth G.
04/2015
4.0
clock repair
 + -1 more
I have been going there about 20 years. There is not very many people do what they do. The last time I took a clock in I had to take it back twice before it got fixed but they were very nice about it and fixed it. They are good.
Description of Work: Repaired a wall clock.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
SoMai C.
02/2015
5.0
clock repair, watch repair
 + 0 more
They did a great job. They brought the clock back. Then reinstalled the clock in the house and made sure all parts are working properly, and time pieces are running at the right pace before they leave.
Description of Work: Repair, clean, and installed an upright clock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Daryl K.
12/2014
5.0
clock repair, watch repair
 + 0 more
It went very well! I'm very pleased with their work.
Description of Work: I have an old analog clock that belonged to my parents. The clock had stopped working apart from being right twice a day as the old joke goes. Tick Tock Shop replaced the motor with a new cordless mechanism. Works great! They saved the old corded mechanism as I'd requested.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Bill L.
11/2014
5.0
clock repair, watch repair
 + 0 more
It went better than expected. Our clock stopped working after moving it for carpet replacement. We thought someone would come out and just get the clock working but instead we a full service was performed. The Grandfather clock had never been services since we purchased it 1978 so was well overdue. We and two of my family have used the Tick Tock shop in the past and have always had excellent service and reasonable pricing. Thank You t Richard and all the folks at the Tick Tock Shop. Sincerely, Bill & Bobbie Lavoie
Description of Work: Completely service our Grandfather Clock which had stopped working. Richard was very thorough and professional in performing the servicing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from Tick Tock Shop
Thanks for taking the time to write a review! We are happy to have been able to help you with the clock. Please let us know if we can be of assistance again.
Ron T.
08/2014
5.0
watch repair
 + -1 more
They are professional, reasonably priced, reliable and honest.
Description of Work: Watch repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Tick Tock Shop
Thanks for the review. We look forward to serving you again!
Michael L.
06/2014
5.0
clock repair
 + -1 more
Work was slow, they didn't let us know when it was finished and it was beyond the promised date for the clock, but the work was done well.
Description of Work: Cleaned our German Cuckoo Clock, tuned it up and replaced one of the wooden, carved clock weights that was dropped and damaged in the shop (my fault)
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$75
Nancy M.
06/2014
5.0
watch repair
 + -1 more
They told me what they would do and how long it would take. Other shops, including the original manufacturer, had taken months to try to repair it, and I had to initiate contact with the previous repair shops to even get the watch back. Tick Tock Shop was able to repair it in less than a week and at a very reasonable cost. I am very impressed! My only complaint is that I had to wait in line to have someone take care of me, but since they did such a good job, a little waiting in line was worth it! Tick Tock Shop called me when the watch was ready, and, indeed it was ready within the time period they had promised.
Description of Work: I have an antique watch which I had taken to four previous repair shops. None could repair it, but Tick Tock Shop did!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$32
Bill S.
06/2014
5.0
watch repair
 + -1 more
I bought a fairly decent Tissot watch from Jared's a couple of years ago. Around Thanksgiving of last year, I dropped it on my hard wood floor, and three or four of the numerals on the dial popped off. I took it back to Jared's to see if they could fix it. They said they could, but it would take about six weeks and cost about $225. I only paid $250 to begin with. So, I found the Tick Tock Shop. They didn't break any speed records getting it fixed ( about three weeks if I remeber correctly), but when all was said and done, they replaced the battery and reattached the numerals to the dial for about $20. So, a pretty good deal if you ask me.
Description of Work: Fixed a Watch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$20
Dee D.
05/2014
3.0
watch repair
 + -1 more
I purchased two clocks & had them clean a couple watches. I like to buy local, could have bought the clocks cheaper online. They attempted to an old ladies Hamilton, I did pay for the service, the watch did not work. Took it back, they had the watch for 6 weeks, they could not make it work. I will look for another repair shop.
Description of Work: Watch repair.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$75
Elaine P.
03/2014
5.0
clock repair
 + -1 more
Always wonderful clock service. Think you will be pleased with their service.
Description of Work: Had a clock that hadn't worked in 35 yrs, after their sevice it runs like a top.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Tick Tock Shop
Thank you for your kind review. We appreciate your business and look forward to being able to serve you again if the need arises.
Barbara D.
02/2014
5.0
clock repair
 + -1 more
It works great and I am so very happy with them and would recommend them to anyone needing grandfather clock repair.
Description of Work: They made a house call and had to replace the mechanism.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Tick Tock Shop
Thank you for your review. We appreciate your business and look forward to being able to serve you again if the need arises.
Ruth F.
02/2014
5.0
jewelry stores
 + -1 more
Everyone is always so eager and patient to help. They are not pretentious sales associates. They keep a great professional attitude throughout the sale. I enjoy shopping in the store.
Description of Work: I bought a watch .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Tick Tock Shop
Thank you for your kind review. We appreciate your business and look forward to being able to serve you again if the need arises.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Watch Repair,
Clock Repair,
Jewelry Sales/Design/Repair,
Furniture - Sales
FAQ
Tick Tock Shop is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 3:00 PM
Tick Tock Shop accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Tick Tock Shop does not offer free project estimates.
No, Tick Tock Shop does not offer eco-friendly accreditations.
No, Tick Tock Shop does not offer a senior discount.
No, Tick Tock Shop does not offer emergency services.
No, Tick Tock Shop does not offer warranties.
Tick Tock Shop offers the following services: Clock repair & watch repair