This business has been Tide Dry cleaners for some time now. I've been using them since when they were Summit Cleaners ... maybe six years now. For most of those years they have been pretty good. But they recently ruined a pair of $100 wool dress trousers. The manager on duty said it was due to wear. But the trousers had no signs of "wear" when I dropped them off. They were seriously frayed around the belt line and the material was "pilled" throughout. They were also shorter by1/2". I'm certain they washed these pants which are dry clean only. When I went in to complain I had on the exact pants in a different color, purchased the same day last year, which have been worn and cleaned with the same frequency as the ruined pair. The manager agreed that the pants I had on looked new, while insisting that the ruined pants were "worn." I was surprised they wouldn't give a long term customer the benefit of the doubt on a matter like this. The manager was insistent that it was wear and that the pants were handled correctly ... because the computer said so. "Sorry, nothing can be done." I'm looking for a new place now.
Description of Work: Washed a pair of dry clean only trousers
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$5
Sharon S.
06/2014
5.0
dry cleaning
 + -1 more
I have been using Summit for about 5 years and they have alway done a great job on my dry cleaning. They are a little more expensive than the dollar shops, but well worth it. Clothes always come out like they are new.
Description of Work: Dry cleaned my suits and coat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$52
Carolyn L.
02/2014
2.0
dry cleaning
 + -1 more
After a phone call informing the firm about the substandard quality of their service and my personal pointing out of the flaws in the quality of their service, I received serviced garments with the exact same flaws and deficiencies I earlier noted to the firm. Note that this is the Summit that sold to a franchise called Tide cleaners. I will no longer use this firm.
Description of Work: Provide dry cleaning services for 15 pieces of garments ranging from suits to shirts to ties
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$60
Rebecca P.
05/2013
5.0
dry cleaning
 + -1 more
dry cleaning was done satisfactorily
Description of Work: dry cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Connee S.
11/2011
1.0
dry cleaning
 + -1 more
See service performed
Description of Work: I had used these cleaners a couple of years prior. This time I had a slipcover for a sofa cushion. They assured me they could do it carefully and not shrink the Cotton material. When I got it back, the cover had been shrunken so much that the cushion no longer fit into it. I talked with the manager. He was not particularly helpful or cooperatie, but we finally reached a compromise that allowed me to hae the cover stretched by an upholstery company. It never was the same size as the other cushions.. I continued to use them for the basics, dresses, shirts etc. However last spring, I wanted to have my sheepskin rug cleaned. I had had this done in Greeley Colorado twice before and it always came out looking lovely. I gave them the cleaning specifics, and asked that they be sure they could do it with no harm to the rug. They told me they could. When the rug was ready, I was out of town and had my friend pick it up. When I got back, several weeks later, I had forgotten about the rug.. Yesterday, I got the rug out ...I couldn't believe it was even the same one I brought in. They shrunk in by nearly half, and the backing is all puckered up. Needless to say I will never use Summit again. They have to be the worst cleaners in Colorado Springs!
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$30
Pat B.
07/2011
5.0
dry cleaning
 + -1 more
I love this cleaner. They always make my garments look like new. They have curb side service which is very convenient in the winter. They have the best quality services in my area. You pay a little extra for the quality but it's totally worth it!
Description of Work: dry cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra B.
08/2009
5.0
Summit Cleaners removed all of our clothing, bedding, and other soft material from our home following a house fire. They accurately removed, inventoried, and cleaned our items and provided storage of our items until our house was ready to move back into. Not items were "lost" or "misplaced". We are still finding inventory tags on some of our items. They communicated well with us and were very sensitive to out needs during a difficult time.
Description of Work: Removal of all clothing and soft items (bedding, etc) after a house fire with significant smoke damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Contact information
4730 Centennial Blvd Ste 100, Colorado Springs, CO 80919
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Dry Cleaning,
Water & Smoke Damage
FAQ
Summit Cleaners is currently rated 3.4 overall out of 5.
Monday: 6:30 AM - 7:00 PM
Tuesday: 6:30 AM - 7:00 PM
Wednesday: 6:30 AM - 7:00 PM
Thursday: 6:30 AM - 7:00 PM
Friday: 6:30 AM - 7:00 PM
Saturday: 8:00 AM - 2:00 PM
Summit Cleaners accepts the following forms of payment: Check
No, Summit Cleaners does not offer free project estimates.
No, Summit Cleaners does not offer eco-friendly accreditations.
No, Summit Cleaners does not offer a senior discount.
Yes, Summit Cleaners offers emergency services.
No, Summit Cleaners does not offer warranties.
Summit Cleaners offers the following services: Dry cleaning & laundry. Also do restoration work
Contact information
4730 Centennial Blvd Ste 100, Colorado Springs, CO 80919