SPRINT

My experience with Sprint phone services is fine and I have no complaints with them. Their customer support is very good and they are very responsive.

Everyday I have dropped phone calls, there's no 4G network in Colorado Springs. I'm in the military and I did a contract, I followed all their rules, when I deployed for 6 months to have it turned off and they didn't turn it off the way they were supposed to, they just went ahead and cancelled it like I broke the contract so when I came back, even though I did all the paperwork I was supposed to do to have it turned back on. You have to do a whole bunch of paperwork if you deploy, you can't be like, "Hey, I'm deploying, I need to turn it off for 6 months," and then I would turn it back on. They don't make it easy and they didn't do any of the deployment paperwork that I did with them over the phone, they didn't enter it in as me being deployed. It took me an entire day getting it fixed and talking to 20 different people to finally get it fixed and I still was dumb enough to buy a phone. I got a new phone and extended my contract, that's my own fault, I should never done that, I should have walked over Verizon right after that. Iphone5 is not that good unless you have a 4G network and I paid to have a 4G network but they didn't tell me at the store. I have unlimited phone calls that drop. They're the ones who told me that they didn't really have a good 4G network in Colorado Springs and that was after I got a new phone. I wouldn't have got it if I would have known. For the price, it should be $10 a month because it's no good. If I could get out of this contract right now, I would.

They have been great. I am pleased with the service.