Springs One Stop Appliance Repair

Tim was great. An owner-operated business is a real treat in these days of huge chain companies. Tim responded immediately to my service request on Angies list. He scheduled promptly with me, arrived as scheduled and repaired the appliance quickly. Considering that it is a high-end, built-in and is difficult to access it was difficult, but he solved the problem and was a pleasant gentleman to have in our house. Will call again for other appliances.

It started off great. He called me within 15 minutes of my Angie's submittal and said he could be there that afternoon. He also stated he was familiar with the problem with my Samsung since he fixed 8 or 9 with the same problems( Samsung class action in progress). So I hired him without checking others since he was highly rated on Angie's (my bad). First problem, about 4 that afternoon he calls and can't make it and he would be there tomorrow. He shows up late afternoon the next day and proceeds with the repairs which were as he had thought and puts everything back together. Since it is a refrigerator, we had to wait until the system gets cold again so he leaves. Second problem, the next day every thing seems to be working fine except the icemaker. Since it was a Saturday, I decided to wait until Monday to see if it starts or we can get it working. It doesn't so I give him a call and he gets all defensive stating he hadn.t worked on the icemaker. I tell him that it had worked prior to the service and that it was text book of the problems with Samsung's as outlined in the class action suit which he had told me about and what he had fixed. He made no offer to check it out to see if the problem was something simple like a loose wire.

Fantastic! Tim, the owner, came out and had the freezer working in no time! He's friendly, efficient, and very professional. The price was very reasonable!