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Service First Plumbing Heating and Drains LLC
Electrical Baseboard or Wall Heater - Repair, Brick or Stone Fireplace Repair, Central A/C - Install,
About us
Service First Plumbing Heating & Drains, LLC takes pride in providing quality plumbing, heating, air conditioning and sewer & drain services. Our highly trained service technicians focus on providing you the best possible service. We offer complete Service and repair as well as sales and installation for both Residential and commercial clients. We specialize in: • Plumbing Repair & Replacement • Drain Cleaning • Radiant and Hydronic Heat Repair and Replacement • Forced Air Heat and Air-Conditioning Systems • Indoor Air Quality • Yearly Preventative Maintenance • Furnace repair and Installation • Drain Cleaning • Water Heater Repairs and Replacement • Faucets and Fixtures • Real Estate Services • Property Management Services • Residential & Commercial Offering same day emergency service with fully stocked trucks and experienced technicians. Service First Plumbing Heating & Drains is a fully insured and licensed company. We are committed to customer service and customer satisfaction is our main objective. References are gladly given upon request. Angie's List Super Service Award Winner! When you want a professional in your home or business, give us a call!
Business highlights
Emergency services offered
14 years of experience
Services we offer
Drain Cleaning, Faucets and Fixtures, Forced Air Heat and Air-Conditioning Systems, Furnace repair and Installation, Indoor Air Quality, Plumbing Repair & Replacement, Radiant and Hydronic Heat Repair and Replacement, Real Estate Services & Property Management Services, Water Heater Repairs and Replacement, Yearly Preventative Maintenance
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.038 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 38 reviews
Michelle Z.
May 2016
unknown
Response from Service First Plumbing Heating and Drains LLC
"Thank you for your kind review! Glad we could help !"
Charles L.
Oct 2015
unknown
Robert S.
Sep 2015
Went well - professional, but friendly.
Dawn S.
Sep 2015
Job well done. Previously the only way a person could replace the filter was by opening up the furnace and installing it directly next to the blower. It was only a matter of time before a wire would disconnect. Now replacing the filter is simple.
Response from Service First Plumbing Heating and Drains LLC
"Thank you for your kind review [Removed Member Name], always a pleasure working for you!"
Kevin D.
Sep 2015
Called Service First after my water heater had gone out and saw that they had an Angies List deal for a new water heater replacement for $700. As my existing water heater (50 gallons) was larger than the offered deal (40 gallons), I called them first to see if they could upgrade the unit. The customer service rep was helpful and contacted their field guy to setup a time to come by the next day to verify all the costs that would need to be done. I agreed and an appointment for the next afternoon was scheduled.
The next morning I was called as the technician was available earlier and he came by promptly and went over my existing W/H and what the total cost would be including permits for the new install with a 50 gallon tank. The cost was still very low and I agreed to have the work done. He started immediately and was finished in about 2 1/2 hours as he was working by himself and had to both take the old unit out and bring in the new unit. The technician was very professional and friendly and did not hesitate to answer all questions I had about maintenance and lifespan of the unit.
All in all I would recommend and will probably use them again in the future for AC/Heating and plumbing needs.
The next morning I was called as the technician was available earlier and he came by promptly and went over my existing W/H and what the total cost would be including permits for the new install with a 50 gallon tank. The cost was still very low and I agreed to have the work done. He started immediately and was finished in about 2 1/2 hours as he was working by himself and had to both take the old unit out and bring in the new unit. The technician was very professional and friendly and did not hesitate to answer all questions I had about maintenance and lifespan of the unit.
All in all I would recommend and will probably use them again in the future for AC/Heating and plumbing needs.
Todd G.
Jul 2015
For the special, the price was terrific.
Response from Service First Plumbing Heating and Drains LLC
"{member name removed}, Thank you for the review we hope to serve you again in the future with your heating or plumbing needs."
Mario C.
Sep 2014
unknown
Response from Service First Plumbing Heating and Drains LLC
"[member name removed], thank you for your review and business. Please let us know if we can be of help in the future."
Debi N.
Jul 2014
It was a very satisfactory experience. Work was done well and quickly. I will definitely use this company again.
Ruth T.
Jun 2014
They were great. Was lucky they were able to come out so quickly. They were very professional and I would highly recommend them.
Response from Service First Plumbing Heating and Drains LLC
"[member name removed], Thank you for the review. Glad we can help"
Michael B.
Jun 2014
An upstairs toilet was getting repeatedly clogged for no apparent reason. Plunge it and it was OK but would recur. That one the plumber fixed in a few minutes. Remember this. A toothbrush can get snagged in teh turns and allow everything to pass but then clog repeatedly and never move --chuckle. Beware tooth brushes anywhere near the toilet.
The downstairs one had a different problem and the plumber didn't have the tools to snake more thna the just the toilet. He found not problem there after some serious effort and decided it could be something similar which he just could get out of the toilet. So, we discussed it and he gave me good advice on a replacement toilet. Odd as it may seem, I think it was the right decision to replace this cheap toilet with a dependable more modern one.
He came back out and set the toilet under the remaining cost of the special. The toilet works great now, both do.
The downstairs one had a different problem and the plumber didn't have the tools to snake more thna the just the toilet. He found not problem there after some serious effort and decided it could be something similar which he just could get out of the toilet. So, we discussed it and he gave me good advice on a replacement toilet. Odd as it may seem, I think it was the right decision to replace this cheap toilet with a dependable more modern one.
He came back out and set the toilet under the remaining cost of the special. The toilet works great now, both do.
Response from Service First Plumbing Heating and Drains LLC
"{member name removed}, Thank you for the awesome review. It was my pleasure working with you on this job. Please let us know if we can help with your heating or plumbing needs again in the future."
Nicole R.
Jun 2014
Tyler showed up promptly, and carefully went through the whole installation process with me. He was very polite, and he also was very careful to avoid marring my cabinets when he was taking the new heater down the very narrow basement stairs. He was thorough and finished the work in a timely manner. I felt that he did a very good job and that he ensured I understood the reasons for replacing additional venting and pipe, which wasn't part of the original Angie's List deal. I liked his work so much that I purchased a two-year service club membership.
I would recommend Tyler and his company.
I would recommend Tyler and his company.
Response from Service First Plumbing Heating and Drains LLC
"[Removed member name], Thank you for your kind words. See you this fall!"
Jerrie H.
May 2014
unknown
Response from Service First Plumbing Heating and Drains LLC
"{member name removed}, Thank you so much! We love working for you, thank you for this review"
Gary S.
May 2014
Tyler and his assistant James did a great job of removing and replacing my water heater. Old, corroded, and rusty plumbing made the job more challenging, but they were up to the task. The new plumbing looks much neater and will make a future water heater replacement much easier. Oh, and the new water heater works great!
Response from Service First Plumbing Heating and Drains LLC
"{member name removed}, Thank you for this review. We appreciate your buisness"
Jeffery W.
Apr 2014
unknown
Derek C.
Feb 2014
We had previously used them for service earlier in October. They came out to rearrange some pipes under our counter. We called them again thinking maybe the leak was connected. The tech was prompt and timely, they have always been timely. He checked all around and fixed what we needed and didn't even charge me. He wasn't here long and it was an easy fix. We will definitely use them again! They are awesome!!!
Response from Service First Plumbing Heating and Drains LLC
"[Removed member name], Thank you for your review. We value you and appreciate your business"
Joseph K.
Jan 2014
They did an excellent job. Tyler was very professional and knowledgeable. The city inspector stated the installers did a great job. It passed inspection with no issues.
Response from Service First Plumbing Heating and Drains LLC
"{member name removed}, Thank you for a positive review. We value you as a customer and appreciate your business."
Rusty S.
Jan 2014
Work was done great and on time.
Response from Service First Plumbing Heating and Drains LLC
"Thank you for the review I am glad we could help. We appreciate your business."
Marcia D.
Dec 2013
removed and fixed a leaking toilet. He did a fabulous job, was prompt and professional. Felt I got great service. He went overboard by changing out my filter in the furnace for me free of charge.
Frank A.
Nov 2013
The offer was for two hours of labor. Tyler fixed the leak in less than an hour. I didn't have anything else for him to do at that time, but he suggested that I schedule another appointment to service my hot water boiler. He came back at a later date and flushed out the boiler and adjusted the pressure tank in about an hour. On both occasions, he was prompt, courteous, and extremely efficient with his time. I have used many plumbers over the past 30 years. Most take their sweet time to run up the labor rate. This technician was by far, the best I've ever used. I would whole-heartedly recommend this company for plumbing or heating repairs!!
Response from Service First Plumbing Heating and Drains LLC
"{member name removed}, Thank you for the opportunity to serve you and your family. We appreciate you as a customer"
Nicole R.
Oct 2013
Tyler was prompt and very courteous. He carefully explained the work that was required, which included replacing some valves and pipe that were not up to code anymore. I feel that I received excellent service, and that I understood exactly what he did during the servicing.
Response from Service First Plumbing Heating and Drains LLC
"[Removed member name],Its been a pleasure serving you over the years. Thank you for the kind review."
Carmen C.
Oct 2013
They did a very satisfactory job. They got the water heater installed in a good amount of time. I would use them again. They were very accommodating to our needs and did exactly what we needed. We did pay for the after installation inspection and carbon monoxide tester, but we knew that beforehand. Getting the work set up was easy and the techs showed up on time. I would definitely recommend them to anyone.
Response from Service First Plumbing Heating and Drains LLC
"{member name removed}, Thank you for trusting us with replacing your water heater."
Jerrie H.
Oct 2013
They were outstanding. Came out and fixed it and I have not had any problems since. I would have them again.
Response from Service First Plumbing Heating and Drains LLC
"Thank you for your business over the years. We appreciate you and look forward to serving you again soon."
Patti Z.
Oct 2013
My water heater pressure and temperature relief valve began to leak water. The water temperature was unusually hot. I found Service First on Angie's list and Tyler took my call immediately. He finished some work ahead of me and was able to squeeze our water heater work into his schedule. Tyler arrived promptly, explained the work and repaired the water heater. He answered all my questions in terms I could understand. He was priced very reasonably and very friendly. I highly recommend Service First!
Response from Service First Plumbing Heating and Drains LLC
"Thank you for your business and kind review."
Terry M.
Oct 2013
Tyler came with a newly hired apprentice. Both men were very professional, efficient, and friendly. I needed the plumbing under my kitchen sink redone, and because my home was built in 1937 they had to deal with old plaster and concrete to get at the pipes. The job was done in a very timely manner and everything was kept neat and clean. It took 3 hours to complete the job, so an additional hour of labor ($79) and parts ($132.15) were added to the bill...a very reasonable sum. I would highly recommend Tyler and will use him again when the occasion arises as they do all varieties of service from plumbing to cooling and heating, water heaters, and boilers.
Nancy S.
Oct 2013
Everything was done fixed in less than two hours! Very pleased with this company from the first phone call and was called back right away when the said they would. The plumber was helpful and informative as well as efficient.
Response from Service First Plumbing Heating and Drains LLC
"[Removed member name], We just wanted to say thank you for your review and it was a pleasure working for you."
Licensing
State Contractor License Requirements
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FAQ
Service First Plumbing Heating and Drains LLC is currently rated 5.0 overall out of 5.
Service First Plumbing Heating and Drains LLC accepts the following forms of payment: CreditCard
Yes, Service First Plumbing Heating and Drains LLC offers free project estimates.
No, Service First Plumbing Heating and Drains LLC does not offer eco-friendly accreditations.
No, Service First Plumbing Heating and Drains LLC does not offer a senior discount.
Yes, Service First Plumbing Heating and Drains LLC offers emergency services.
No, Service First Plumbing Heating and Drains LLC does not offer warranties.