Miracle Method
About us
Miracle Method Surface Refinishing can give you a high-end look without the high-end cost. We refinish your countertops, tubs, showers, and tile in place, making them look and feel like new! Refinishing, performed with the right materials and using the right procedures, produces incredibly beautiful results! But not all refinishing is the same. No other refinisher delivers the quality work or level of service consistently offered by Miracle Method. Miracle Method was founded in 1979 and we have consistently delivered superior performance and customer service to over 1.1 million satisfied customers. The combination of diligent preparation, our proprietary MM-4 bonding agent, advanced coatings and final detailing sets Miracle Method apart from all other refinishers.
Business highlights
Services we offer
Bathroom safety, Ceramic tile refinishing, Countertop refinishing, Floor refinishing, Shower refinishing, Surface and fiberglass repair, We're happy to provide you with free estimates! We can help with Bathtub refinishing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 12% | ||
| 4% | ||
| 0% | ||
| 4% |
"Ms. [member name removed], Thank you so much for choosing Miracle Method to refinish your tub. We are pleased to know you are happy with the work we completed 7 years ago! Please don't hesitate to contact us in the future for your next refinishing project; we also refinish showers, vanities, countertops, and more! Miracle Method Colorado Springs"
"[member name removed], We are happy to hear you enjoyed the work we did for you! If you are still needing touch-ups, please don't hesitate to call our office, and we will have our tech supervisor inspect the project at no charge. Miracle Method of Colorado Springs 719-594-9091"
"[member name removed], Thank you so much for choosing Miracle Method to refinish your tub. We are pleased to hear you love the way it looks. The smell can be a bit overwhelming, but if you need any refinishing in the future, don't hesitate to discuss some other ventilation options with your local franchise! Miracle Method Customer Support"
"[member name removed], We are thrilled to hear you were pleased with the EZ-step installed for your mother! Let us know if there is anything we can do for you in the future! Miracle Method of Colorado Springs"
"[Member Name Removed], Thank you for choosing Miracle Method! Please keep us in mind for any future repair or refinishing needs! Miracle Method Customer Service"
"(member name), We are happy you chose Miracle Method for your refinishing needs, and that the experience was an enjoyable one. We would love to assist you with any future refinishing projects! Miracle Method of Colorado Springs"
"[Member name removed], Thank you again for choosing Miracle Method. We love to hear such great feedback and we are proud to have another satisfied customer! Let us know if there is anything we can do for you in the future! Miracle Method Customer Service"
"Mr. [removed member name], We're sorry we weren't a good fix for your kitchen sink, but as you mentioned, we are experts in bathtubs! Please don't hesitate to contact Miracle Method in the future with any other refinishing needs you might have. Please feel free to visit our showroom at anytime to take a look at our several bathtub and countertop displays! Miracle Method"
They throughly cleaned the kitchen countertops and backsplash areas to be treated . The original aluminum trim that was to remain was protected. All adjacent surface areas were protected with plastic sheeting. They covered every surface that might be affected by any overspray of the product. The sheeting remainted in place until removal the following day after completion of the process. The equipment to apply the product was placed on top of a canvas sheet to protect the kitchen floor. A ventilation tube connected to an exhaust fan (also on canvas sheeting) was laid through the kitchen door to the back yard. Once Mike was satisfied that all surfaces were protected he sprayed the acrylic color product onto the original kitchen formica countertops and backsplash areas. After the product had been applied, the exhaust fan with ventilator tube remained in place and operational. The instructions were to leave the fan on as long as possible throughout the evening. This phase of the job took about 31/2 hours. The fan was left on until morning.
Mike returned the next day at the time expected. He applied a sealer and clear coat to the newly treated kitchen countertops and backsplashes. Again the spray equipment was placed on top of a canvas sheet to protect the kitchen floor. Once the application was complete he removed all plastic sheeting and inspected his work. He then removed all equipment. The original aluminum detailing that was to remain was clean and shiny. He removed all the canvas sheeting from kitchen to front door. He went over instructions for allowing the sealer/clear coat to cure for the next three days. He also detailed how to properly care for the countertops and stated a price should a small repair be needed.
"[member name removed], We appreciate you for taking the time to give a detailed review of our refinishing process. We are so happy you love your countertops, and that our technician was able to answer all of your questions. We would love to help you in the future with any refinishing projects that might arise! Thank you again for choosing Miracle Method! Miracle Method Colorado Springs"
The salesman was responsive and seemed to know his stuff. On the scheduled date the technician arrived and proceeded to prepare and finish the tub. After a couple of hours he announced he was done for the day and planned to return the next day to 'buff' the tub and clean up. Later that day I went into the bathroom to inspect the technician's work. The tub and bathroom were an awful mess, said by someone who has had this done twice before in a previous house. There was a huge run in the bottom of the tub. There were multiple particles of dust stuck in the tub finish. Masking around the tub was inadequate so that overspray from the tub was on the cultured marble surround. Overspray was also on a trash can and sink about 4 ft from the tub. There was dust all over without any protection for our carpet. There was a rub mark, probably from a sander, in the tub surround. It was quite clear that the technician, who seemed like a nice guy, had no idea what he was doing.
When I called Miracle Method with my concerns, I was told not to worry because the technician would buff the tub out the following day. The following morning, the run in the bottom of the tub was still soft to the touch so there was no way this was possible. I had no intention of letting these guys back in our house, so I called them and told them not to return.
I then called Alternative Resurfacing based on a lead from a friend. They quoted me a much lower price than Miracle Method to both strip the tub and then refinish properly. They finished today and the tub looks just fine without needing buffing. The Alternative Resurfacing guys said they had never seen such a bad refinishing job.
I suspect Miracle Method once was a decent business, but based on my experience they've lost it. In hindsight, the guy they sent out to refinish my tub was poorly trained and apparently not supervised. I've been told that they changed owners which may be part of the problem.
I recommend avoiding Miracle Method at all costs.
"[Members Name], We are so sorry we were not able to deliver the job we promised, and that you were very dissatisfied. We pride ourselves on being the best, and therefore should deliver the best, and were just as disappointed as you were when we read this. We wish we would have had the chance to correct this, and been given the 2nd day for the detail to occur. I'm sure we would have rectified the situation; we never like to leave an unhappy customer! I understand you've already had the work done by someone else, but should you ever need any other refinishing in the future, we hope you will give us that second chance. We've been in business over 35 years, and more than 18 here in Colorado Springs, and would love to add you to our list of satisfied customers! You can also visit our showroom to see what the finished product should look like! Miracle Method of Colorado Springs"
On day two the tech arrived at the appropriate time ready to start. After a couple hours the tech announced he was done and invited me to take a look. Right away I could see the run line that ran along one entire side of the tub. The tech agreed there was a significant problem. He thought he might be able to rework it the following day. After the tech left I contacted the sales office. I was contacted later that day by a company representative who scheduled a time to inspect the result. The representative agreed there was a significant problem. The same tech returned the third day at the agreed time and reworked the problem area. While the tech was not able to correct the issue 100%, it was quite a bit better.
Perhaps my expectation was too high but if I had known the actual result I would have just replaced the tub to begin with.
"Mr. [member name removed], We are so sorry to hear you weren't completely satisfied with the result of the tub! We pride our work on "like new" quality, therefore that is what you should have received. If you still have concerns, we are more than happy to get our Technical Supervisor out at to take a look, and provide a solution from there! Miracle Method of Colorado Springs"
"[Removed member's name], We are thrilled to hear you love the tubs we refinished for you! It also sounds like you have the care and cleaning instructions down, and should be able to enjoy your tubs for years! We can also refinish tile and countertops, and would love to help you with any future refinishing projects you might have! Thank you again for choosing Miracle Method! Miracle Method of Colorado Springs"
"[member name removed], Thank you for choosing Miracle Method! Most people don't know that not only do we specialize in refinishing, we can also help with cosmetic and structural repairs of bathtubs, sinks, etc. If you find yourself available, please visit our showroom and check out our several bathtub, shower and countertop displays. We'd love to help you with all of your refinishing needs! Miracle Method of Colorado Springs"
"(removed member's name), We are happy to hear you are satisfied! We specialize in turning ugly and old into beautiful and new! Along with tubs, we can refinish counterops, so please keep us in mind for any future projects!"
Licensing
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