Miracle Method
About us
Miracle Method Surface Refinishing can give you a high-end look without the high-end cost. We refinish your countertops, tubs, showers, and tile in place, making them look and feel like new! Refinishing, performed with the right materials and using the right procedures, produces incredibly beautiful results! But not all refinishing is the same. No other refinisher delivers the quality work or level of service consistently offered by Miracle Method. Miracle Method was founded in 1979 and we have consistently delivered superior performance and customer service to over 1.1 million satisfied customers. The combination of diligent preparation, our proprietary MM-4 bonding agent, advanced coatings and final detailing sets Miracle Method apart from all other refinishers.
Business highlights
25 years of experience
Services we offer
Bathroom safety, Ceramic tile refinishing, Countertop refinishing, Floor refinishing, Shower refinishing, Surface and fiberglass repair, We're happy to provide you with free estimates! We can help with Bathtub refinishing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.726 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 12% | ||
| 4% | ||
| 0% | ||
| 4% |
Showing 1-25 of 26 reviews
Stacy O.
Apr 2017
They were very thorough, professional and competent. The cost was a little higher than I would have liked, but I feel confident that we hired the right people, and that I won't have to do this again for a very long time.
Jeanette W.
May 2016
unknown
Cheryl L.
Oct 2015
unknown
Terry S.
Jun 2015
unknown
Patricia W.
Jun 2015
unknown
Letty P.
May 2015
Did not get the installer I requested but he did a very good job. I did not get the final package that I was promised at the end of my service.
Debra W.
Nov 2014
They did a great job.
Response from Miracle Method
"Ms. [member name removed], Thank you so much for choosing Miracle Method to refinish your tub. We are pleased to know you are happy with the work we completed 7 years ago! Please don't hesitate to contact us in the future for your next refinishing project; we also refinish showers, vanities, countertops, and more! Miracle Method Colorado Springs"
Robert S.
Jun 2014
unknown
Response from Miracle Method
"[member name removed], We are happy to hear you enjoyed the work we did for you! If you are still needing touch-ups, please don't hesitate to call our office, and we will have our tech supervisor inspect the project at no charge. Miracle Method of Colorado Springs 719-594-9091"
Linda S.
Apr 2014
unknown
Response from Miracle Method
"[member name removed], Thank you so much for choosing Miracle Method to refinish your tub. We are pleased to hear you love the way it looks. The smell can be a bit overwhelming, but if you need any refinishing in the future, don't hesitate to discuss some other ventilation options with your local franchise! Miracle Method Customer Support"
John S.
Sep 2013
The salesman was very professional. The estimate was spot on. The installer was right on time and did a great job. We had the existing tub modified with an easy step so my elderly Mom can use it as a walk in shower. The tub looks great and it is exactly what we ordered. The installer made sure everything was clean and good to go before he left. I am so happy with this and it saved us a ton of money by not needing to rip out the tub and replace it with a walk in shower.
Response from Miracle Method
"[member name removed], We are thrilled to hear you were pleased with the EZ-step installed for your mother! Let us know if there is anything we can do for you in the future! Miracle Method of Colorado Springs"
Eileen A.
Sep 2013
The only thing negative was that he showed up early and I couldn't be there so he had to come back an hour later. It was a misunderstanding or something but he said it was no problem and he could come back and was most cooperative about that so we didn't have to reschedule or anything. That was good. I don't think I could have got the service done by anybody else any cheaper. He did a very nice job and was very responsive.
Response from Miracle Method
"[Member Name Removed], Thank you for choosing Miracle Method! Please keep us in mind for any future repair or refinishing needs! Miracle Method Customer Service"
Connie E.
Aug 2013
First, I went to their showroom to see samples of their work and since I liked what I saw I requested a quote. The salesman who gave me a quote did a good job of explaining the process and all that was involved. Having read some reviews on Angie's list, it seemed that the quality of the job depended a lot upon the skill of the technician so I told the salesman that I would do it if he would promise to send me his best technician for this job. I waited a little longer to have the work done in order to get this technician, but I was very glad that I did. Michael showed up and I could tell the first day that he is a perfectionist - which is what you want for this process. Each day, Michael was punctual and explained well what he would be doing. Before he left, he would confirm what time he would arrive the next day and what he would be doing. He was always done within the amount of time he estimated it would take. I'm very, very pleased with the results.
Response from Miracle Method
"(member name), We are happy you chose Miracle Method for your refinishing needs, and that the experience was an enjoyable one. We would love to assist you with any future refinishing projects! Miracle Method of Colorado Springs"
Vanessa M.
Jul 2013
I called to see when they would be able to come out and refinish our bathtub. The receptionist said it was going to be at least two weeks and I went a head and made the appointment. The next day she called me back and said they had a cancellation and could get to me sooner if I was going to be available. I jumped right on it. The guy came out on the second of July and he was right on time. I was very comfortable with him in my home and he went right to work. He stripped off the old finish on my bathtub and put on the new finish. It is a two day process but it was worth every penny. My bathtub looks like its brand new.
Response from Miracle Method
"[Member name removed], Thank you again for choosing Miracle Method. We love to hear such great feedback and we are proud to have another satisfied customer! Let us know if there is anything we can do for you in the future! Miracle Method Customer Service"
Will S.
Mar 2013
They're awesome. We didn't like the repair they did and they were just right out here refunded the money and took it off and they did the same thing with the sink. The kitchen sink area really hard to do and the policy is the best I've ever seen on anyone. The customer service was great. They were excellent. They were there when they said they'd be there, did what they said they do, stood behind it when it didn't work and were friendly the whole way. The problem was the product didn't work for what we were using it for, so I wouldn't recommend that product for a kitchen sink but for a bathroom sink or a bathtub, it would be fine. It just didn't work for the kitchen sick and they were 100% responsive to full refund. I didn't even have to ask. They did a huge mess. They totally messed themselves off but complete cleaned up after themselves, just spotless. They were great.
Response from Miracle Method
"Mr. [removed member name], We're sorry we weren't a good fix for your kitchen sink, but as you mentioned, we are experts in bathtubs! Please don't hesitate to contact Miracle Method in the future with any other refinishing needs you might have. Please feel free to visit our showroom at anytime to take a look at our several bathtub and countertop displays! Miracle Method"
Tracy G.
Nov 2012
Miracle Method Surface Restoration technician Mike and helper Steve arrived at the time stated. They were polite and respectful. They inspected the work area and asked that all items on the countertops and exposed kitchen shelves in the work area be removed. They laid canvas sheeting from the kitchen to the front door to protect the hardwood floors and secured it with blue painters tape that lifted off cleanly. This protection remained in place throughout the two-day process.
They throughly cleaned the kitchen countertops and backsplash areas to be treated . The original aluminum trim that was to remain was protected. All adjacent surface areas were protected with plastic sheeting. They covered every surface that might be affected by any overspray of the product. The sheeting remainted in place until removal the following day after completion of the process. The equipment to apply the product was placed on top of a canvas sheet to protect the kitchen floor. A ventilation tube connected to an exhaust fan (also on canvas sheeting) was laid through the kitchen door to the back yard. Once Mike was satisfied that all surfaces were protected he sprayed the acrylic color product onto the original kitchen formica countertops and backsplash areas. After the product had been applied, the exhaust fan with ventilator tube remained in place and operational. The instructions were to leave the fan on as long as possible throughout the evening. This phase of the job took about 31/2 hours. The fan was left on until morning.
Mike returned the next day at the time expected. He applied a sealer and clear coat to the newly treated kitchen countertops and backsplashes. Again the spray equipment was placed on top of a canvas sheet to protect the kitchen floor. Once the application was complete he removed all plastic sheeting and inspected his work. He then removed all equipment. The original aluminum detailing that was to remain was clean and shiny. He removed all the canvas sheeting from kitchen to front door. He went over instructions for allowing the sealer/clear coat to cure for the next three days. He also detailed how to properly care for the countertops and stated a price should a small repair be needed.
They throughly cleaned the kitchen countertops and backsplash areas to be treated . The original aluminum trim that was to remain was protected. All adjacent surface areas were protected with plastic sheeting. They covered every surface that might be affected by any overspray of the product. The sheeting remainted in place until removal the following day after completion of the process. The equipment to apply the product was placed on top of a canvas sheet to protect the kitchen floor. A ventilation tube connected to an exhaust fan (also on canvas sheeting) was laid through the kitchen door to the back yard. Once Mike was satisfied that all surfaces were protected he sprayed the acrylic color product onto the original kitchen formica countertops and backsplash areas. After the product had been applied, the exhaust fan with ventilator tube remained in place and operational. The instructions were to leave the fan on as long as possible throughout the evening. This phase of the job took about 31/2 hours. The fan was left on until morning.
Mike returned the next day at the time expected. He applied a sealer and clear coat to the newly treated kitchen countertops and backsplashes. Again the spray equipment was placed on top of a canvas sheet to protect the kitchen floor. Once the application was complete he removed all plastic sheeting and inspected his work. He then removed all equipment. The original aluminum detailing that was to remain was clean and shiny. He removed all the canvas sheeting from kitchen to front door. He went over instructions for allowing the sealer/clear coat to cure for the next three days. He also detailed how to properly care for the countertops and stated a price should a small repair be needed.
Response from Miracle Method
"[member name removed], We appreciate you for taking the time to give a detailed review of our refinishing process. We are so happy you love your countertops, and that our technician was able to answer all of your questions. We would love to help you in the future with any refinishing projects that might arise! Thank you again for choosing Miracle Method! Miracle Method Colorado Springs"
Charles R.
Nov 2012
I scheduled a straightforward refinishing of a cast iron tub to change its color from white to biscuit. I did this based on generally good reviews in Angies List.
The salesman was responsive and seemed to know his stuff. On the scheduled date the technician arrived and proceeded to prepare and finish the tub. After a couple of hours he announced he was done for the day and planned to return the next day to 'buff' the tub and clean up. Later that day I went into the bathroom to inspect the technician's work. The tub and bathroom were an awful mess, said by someone who has had this done twice before in a previous house. There was a huge run in the bottom of the tub. There were multiple particles of dust stuck in the tub finish. Masking around the tub was inadequate so that overspray from the tub was on the cultured marble surround. Overspray was also on a trash can and sink about 4 ft from the tub. There was dust all over without any protection for our carpet. There was a rub mark, probably from a sander, in the tub surround. It was quite clear that the technician, who seemed like a nice guy, had no idea what he was doing.
When I called Miracle Method with my concerns, I was told not to worry because the technician would buff the tub out the following day. The following morning, the run in the bottom of the tub was still soft to the touch so there was no way this was possible. I had no intention of letting these guys back in our house, so I called them and told them not to return.
I then called Alternative Resurfacing based on a lead from a friend. They quoted me a much lower price than Miracle Method to both strip the tub and then refinish properly. They finished today and the tub looks just fine without needing buffing. The Alternative Resurfacing guys said they had never seen such a bad refinishing job.
I suspect Miracle Method once was a decent business, but based on my experience they've lost it. In hindsight, the guy they sent out to refinish my tub was poorly trained and apparently not supervised. I've been told that they changed owners which may be part of the problem.
I recommend avoiding Miracle Method at all costs.
The salesman was responsive and seemed to know his stuff. On the scheduled date the technician arrived and proceeded to prepare and finish the tub. After a couple of hours he announced he was done for the day and planned to return the next day to 'buff' the tub and clean up. Later that day I went into the bathroom to inspect the technician's work. The tub and bathroom were an awful mess, said by someone who has had this done twice before in a previous house. There was a huge run in the bottom of the tub. There were multiple particles of dust stuck in the tub finish. Masking around the tub was inadequate so that overspray from the tub was on the cultured marble surround. Overspray was also on a trash can and sink about 4 ft from the tub. There was dust all over without any protection for our carpet. There was a rub mark, probably from a sander, in the tub surround. It was quite clear that the technician, who seemed like a nice guy, had no idea what he was doing.
When I called Miracle Method with my concerns, I was told not to worry because the technician would buff the tub out the following day. The following morning, the run in the bottom of the tub was still soft to the touch so there was no way this was possible. I had no intention of letting these guys back in our house, so I called them and told them not to return.
I then called Alternative Resurfacing based on a lead from a friend. They quoted me a much lower price than Miracle Method to both strip the tub and then refinish properly. They finished today and the tub looks just fine without needing buffing. The Alternative Resurfacing guys said they had never seen such a bad refinishing job.
I suspect Miracle Method once was a decent business, but based on my experience they've lost it. In hindsight, the guy they sent out to refinish my tub was poorly trained and apparently not supervised. I've been told that they changed owners which may be part of the problem.
I recommend avoiding Miracle Method at all costs.
Response from Miracle Method
"[Members Name], We are so sorry we were not able to deliver the job we promised, and that you were very dissatisfied. We pride ourselves on being the best, and therefore should deliver the best, and were just as disappointed as you were when we read this. We wish we would have had the chance to correct this, and been given the 2nd day for the detail to occur. I'm sure we would have rectified the situation; we never like to leave an unhappy customer! I understand you've already had the work done by someone else, but should you ever need any other refinishing in the future, we hope you will give us that second chance. We've been in business over 35 years, and more than 18 here in Colorado Springs, and would love to add you to our list of satisfied customers! You can also visit our showroom to see what the finished product should look like! Miracle Method of Colorado Springs"
Ken M.
Nov 2012
My inquiries were answered promptly and the time and price were established quickly. This is a 2 day process. The technician showed on time and was ready to start on day 1. Work commenced right away with a cleaning and preparation of the surface then application of the coating. After a couple hours the tech said he was done for the day and he stated that the sprayed on coating had run significantly. The tech thought that he would be able to buff it out the next day.
On day two the tech arrived at the appropriate time ready to start. After a couple hours the tech announced he was done and invited me to take a look. Right away I could see the run line that ran along one entire side of the tub. The tech agreed there was a significant problem. He thought he might be able to rework it the following day. After the tech left I contacted the sales office. I was contacted later that day by a company representative who scheduled a time to inspect the result. The representative agreed there was a significant problem. The same tech returned the third day at the agreed time and reworked the problem area. While the tech was not able to correct the issue 100%, it was quite a bit better.
Perhaps my expectation was too high but if I had known the actual result I would have just replaced the tub to begin with.
On day two the tech arrived at the appropriate time ready to start. After a couple hours the tech announced he was done and invited me to take a look. Right away I could see the run line that ran along one entire side of the tub. The tech agreed there was a significant problem. He thought he might be able to rework it the following day. After the tech left I contacted the sales office. I was contacted later that day by a company representative who scheduled a time to inspect the result. The representative agreed there was a significant problem. The same tech returned the third day at the agreed time and reworked the problem area. While the tech was not able to correct the issue 100%, it was quite a bit better.
Perhaps my expectation was too high but if I had known the actual result I would have just replaced the tub to begin with.
Response from Miracle Method
"Mr. [member name removed], We are so sorry to hear you weren't completely satisfied with the result of the tub! We pride our work on "like new" quality, therefore that is what you should have received. If you still have concerns, we are more than happy to get our Technical Supervisor out at to take a look, and provide a solution from there! Miracle Method of Colorado Springs"
Elizabeth C.
Oct 2012
I was a little nervous about doing this but the two tubs are solid cast iron and are surrounded by original tile (from 1954) in excellent condition. Everyone was on time and the job vastly exceeded my expectations. Dave did an amazing job of pre-taping and covering everything in the area so there was absolutely no mess. I know it sounds silly but I admire the tubs everything I see them. In talking with Dave, he mentioned that many of their technicians have been with the company for years which says a lot about the company. They offered to include the non-slip surface at no charge but I decided to pass as it will be easier to keep clean as it is. This is a great way to economically and beautifully update a bathroom. BTW, be sure to clean only with non-abrasives and it should last for many years.
Response from Miracle Method
"[Removed member's name], We are thrilled to hear you love the tubs we refinished for you! It also sounds like you have the care and cleaning instructions down, and should be able to enjoy your tubs for years! We can also refinish tile and countertops, and would love to help you with any future refinishing projects you might have! Thank you again for choosing Miracle Method! Miracle Method of Colorado Springs"
Irene M.
Sep 2012
and gt;I love my bath tub, It's a quality cast iron bath tub. I just couldn't live with the color any longer (avocado green). My husband and I looked into Re-bath (way too expensive), putting a new "skin" onto the tub, and since my husband is a "do-it-yourselver", we checked into replacing the tub. Like I said,I love my tub and just couldn't find anything that compared, Until one day our son said, he did some research online and saw this company and why don't we give them a call. So I checked "Angie's List" and liked what other people had to say about their experience with Miracle Method. I had read up online about the process and knew what to expect. So I called for an estimate and the price sounded right. I set up the appointment.On the day of the repair, the young man who came to do the job was extremely professional and informative. The job was done in just a few hours. My husband and I were extatic - to say the least. I now have a beautiful white bath tub. It looks brand new and I couldn't be happier. Would I do it over again? By all means! We highly recommend Miracle Method!
Rose S.
Aug 2012
They made a big difference; their salesperson was wonderful. They were easy to work with; I had to reschedule and they were accommodating. They were good.
Mark L.
Apr 2012
good
Response from Miracle Method
"[member name removed], Thank you for choosing Miracle Method! Most people don't know that not only do we specialize in refinishing, we can also help with cosmetic and structural repairs of bathtubs, sinks, etc. If you find yourself available, please visit our showroom and check out our several bathtub, shower and countertop displays. We'd love to help you with all of your refinishing needs! Miracle Method of Colorado Springs"
Garry P.
Jan 2012
Wonderful. Both fixtures look like new.
Response from Miracle Method
"(removed member's name), We are happy to hear you are satisfied! We specialize in turning ugly and old into beautiful and new! Along with tubs, we can refinish counterops, so please keep us in mind for any future projects!"
Nancy D.
Sep 2011
Everything went as planned. The company did everything they promised. Explanned the way to take care of the refinishing and the dos and don't when cleaning it. I would like to have a little more time to have a better idea of the wear and tear of the material; it has just been a few weeks that I have had it in my shower, that is not a lot of use yet. So far GREAT.
Harry A.
Apr 2011
They did a good job. We saved probably 75 percent from doing a new bathroom with labor and materials. Everything was good and we were happy with them.
Chad J.
May 2010
They did a great job spraying on the surface. They protected for overspray and nothing got sprayed that shouldn't have been. It's been over a year and the surface is holding up nicely and looks much better than the dirty white tile. Some people think it's granite until they look a little closer.
Licensing
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FAQ
Miracle Method is currently rated 4.7 overall out of 5.
Miracle Method accepts the following forms of payment: CreditCard
Yes, Miracle Method offers free project estimates.
No, Miracle Method does not offer eco-friendly accreditations.
No, Miracle Method does not offer a senior discount.
No, Miracle Method does not offer emergency services.
No, Miracle Method does not offer warranties.