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LIGHTNING GLASSWORKS & SCREENS logo

LIGHTNING GLASSWORKS & SCREENS

Window Glass - Install or Replace, Mirrors - Install or Replace, Glass Shower Door or Enclosure Installation,

About us

Lightning Glassworks has been in business for 30+ years and employs 12 local people, including the original owner. Many window repairs are done on the same or next day. Bulk discounts are available. Payment in full is NOT required until the job is finished.

Business highlights

Se habla espanol
Emergency services offered
35 years of experience

Services we offer

Lightning Glassworks can also fix glass in shower stalls, Lightning Glassworks repairs and/or replaces residential, although we do not install NEW shower enclosures (see below)., commercial and apartment windows, including shower doors, or other common window and screen issues. Finally, screen replacement and repair is offered. Lightning Glassworks can also repair windows that won't stay up, whether they be single or double pane. In addition

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
14%
3
0%
2
29%
1
14%
Showing 1-7 of 7 reviews
Mark F.
Sep 2024
5.0
Yes, I recommend this pro
Top-notch customer service and excellence in quality. It was easy to schedule an appointment, everyone we worked with was friendly and professional. The work was done quickly and with excellence. Price was competitive. All in all, couldn't be happier!

Deborah M.
Aug 2021
1.0
$272
The window locked and worked well before we broke the outside glass pane.Called Lightning to fix it. Now the window does even go all the over and forget about locking it. I have called twice with no response. This was our fault because we didn’t stand there or check it out till later after they had left.I called and Jett said maybe it was broke and the lock didn’t work, to which I replied everything worked just we broke the window. His response was I will talk to my guys and get back to you.If you just look at the window from the outside you will see it is too large and they measured it!To this day I heard nothing from this company after leaving messages.Be careful of this company to do satisfactory work!!
Response from LIGHTNING GLASSWORKS & SCREENS
"Lightning Glassworks warrantied the repair and promptly fixed the window so that it locked. It did take us 2 calls to respond because we had to verify the initial repair with the original technician and re-schedule a new measurement. We do apologize for the longer lead in warrantying the repair, but there is pandemic and construction material & labor shortages are rampant. Additionally, the customer hired us again after the warranty repair to fix a screen; clearly the the customer was satisfied with the warranty provided if she hired us for a new job. Lightning Glassworks would appreciate it if the customer updated their review to reflect the warranty repair and the complete experience."

Jana W.
Jul 2017
5.0
Yes, I recommend this pro
$222
The window was fixed.
Response from LIGHTNING GLASSWORKS & SCREENS
"Thank you so much for this review. As a family owned and operated company, we always strive to be honest and do quality work. Of course, we aren't perfect; occasionally incorrect measurements creep in; however, we do fix our errors in a timely manner, and we thank you for being patient with us. It was our pleasure to work with you on this window repair project."

Julia C.
Oct 2016
2.0
$130
The window looks terrible. The seal between the glass and the window frame is noticeable and very sloppy. I complained, so they came out to fix it. It doesn't look any better. I definitely will not use them again and do not recommend them.
Response from LIGHTNING GLASSWORKS & SCREENS
"This window frame was heat damaged. The heat had caused warping. The glass was also cracked. The customer only requested we fix the glass. Lightning Glassworks fixed the glass & sealed up the window frame with a clear sealant to hide the warping window frame. After the customer complained, we came out to the house promptly & again sealed the glass with a white sealant to make the warping even less noticeable. The window was fixed to professional standards. No damage to the property was sustained, and the glass looked neat & tidy both times."

Sharon K.
Nov 2013
4.0
Yes, I recommend this pro
$382
.The repairman was on time and replaced the windows without any problems. We had one window that would not stay up when opened and he adjusted that for us as well. The only recommendation we would make, would be to give a written estimate & invoice. We did e-mail Lightning Glass requesting a written invoice and they e-mailed us back the next day with an invoice.
Response from LIGHTNING GLASSWORKS & SCREENS
"Thank you for your review and feedback. It is really appreciated. We are always looking for ways to improve. Your idea on providing a written estimate is an excellent one, and it will be reviewed at the next company meeting. Many customers prefer us to email their quotes & invoices but we can mail or drop off a written one too. We are glad that the service provided to you was of the highest quality, and we could fix all your windows. Thanks for using our company to repair your glass and windows."

Brenda G.
May 2013
5.0
Yes, I recommend this pro
$300
Replaced three glass double pane windows that were broken in a rental unit.  They had to custom make the glass.  Prompt service.  Good communication.  Showed up on time for appointment.  VERY GOOD price...nearly half that of a local competitor.  Would use again.
Response from LIGHTNING GLASSWORKS & SCREENS
"Thank you so much for your positive review. We really appreciate your feedback. As a small, family run business we love it when our customers appreciate our work. Your comments were shared at a recent company meeting and we were glad that our service was prompt and excellent. Looking forward to helping you with any future glass repair or replacement needs."

Becki K.
Jan 2012
2.0
Lightning did deliver the window to our unit within the 2-3 week time-frame promised by management. However, on the day of installation, their 2-man team and the 3 other men that showed up later to help them left us with a mess that 5 days later we are still cleaning up!  We had fully followed their instructions on how to prepare the room, and they told us that we didn't have to move the bed nor move anything else in the room except those items that were directly in front of the window. We had moved everything from the window area except the keyboard, leaving just 2 sheets covering the bed. While we appreciated the installers scooting our keyboard  from their work area as they had previously agreed to do, they did nothing else to minimize potential debris (such as placing tarps over furniture or flooring).  Apparently our multi-pane  window was difficult to remove and even with a blow-torch, they had trouble removing the seals holding the panes in place.  Multiple panes shattered in the bedroom and some large pieces even fell outside. Even after glass started shattering, little was done to minimize the debris field. Once I heard the first pane shatter, I gave them garbage bags and after the bags broke, they brought up a large trashcan. Still, they had to carry additional large chunks of glass out the apartment by hand.There was so much glass flying in that small bedroom that I asked several times about how and who was going to clean up.  I was told that we needed to shake out linens and vacuum with a beater-brush vacuum to get the very shattered glass out of the carpeting. They eventually used their shop-vac before they left, and the room from the outside looked o.k as they finally departed.  However, once they left and I entered the room there was sizable glass chunks everywhere. The top sheet of the bed glistened with glass and the carpeting was covered in it. I hand-picked glass off all the furniture.  Glass has since been found the 2 adjacent rooms and after hours of vacuuming this small bedroom (with a Dyson!) we still can't get all the glass out, and even 5 days later are still finding glass. We threw away the bedding because there was glass embedded in the top 2 sheets. I complained to the apartment manager the next morning and she had the owner of Lightning come see me that day. He told me I just needed to shake out the linens and wash them, and revacuum the carpet. We would never jeopardize the washing machine with that much glass, and would not add to the outside debris (where people and animals walk) by "shaking the glass out of the linens." He did not apologize AT ALL for our inconvenience nor offer any reason why they failed to mitigate our damages (which could have been prevented with a $10 tarp or resolved with an $11 shop-vac brush attachment).   He did not offer to reimburse us for the 2 sheets we had to throw away nor did he offer to professionally clean the glass debris from the bedroom. There is still glass embedded in the carpet and we still find small chunks.  While we appreciate having a window without holes and an obviously warmer room, we dare not walk barefoot in this bedroom again!  This debris isn't just dirt that won't cause harm, it is glass that cuts, and I have the the scars to prove it.  Ridiculous!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

LIGHTNING GLASSWORKS & SCREENS is currently rated 3.4 overall out of 5.

LIGHTNING GLASSWORKS & SCREENS accepts the following forms of payment: CreditCard

Yes, LIGHTNING GLASSWORKS & SCREENS offers free project estimates.

No, LIGHTNING GLASSWORKS & SCREENS does not offer eco-friendly accreditations.

No, LIGHTNING GLASSWORKS & SCREENS does not offer a senior discount.

Yes, LIGHTNING GLASSWORKS & SCREENS offers emergency services.

No, LIGHTNING GLASSWORKS & SCREENS does not offer warranties.