Lady Godiva Hair Studio

Absolutely awful!!!!! They darkened my hair too much and then told me to wait a week that it would lighten up! They left red tones in when I specifically told Sami no red tones then told me today they could use a toner on it but it would cost me $40! They also said they would have charged me for the toner yesterday when my hair was done in addition to what I had already paid! AVOID!!!! Then if that wasn’t bad enough, I received this response from the manager: “Have an awesome day and we are glad you aren’t coming back, we appreciate it. You were absolutely awful and your hair was beautiful when you left. We have before and after photos, we made sure to take them because you were so awful to deal with from the beginning. Thank you for taking your business elsewhere.” There was absolutely nothing negative about my interactions with the stylist while I was there—nice conversation the entire time. I never got upset with the stylist, no angry words in spite of her not doing what I had asked. My hair was considered beautiful by them in spite of the fact it was nothing close to what I asked for and what I clearly said I absolutely didn’t want (red tones). I did get angry with the woman who called me back in response to my vm and email re needing to correct their mistakes. She was not in the salon whatsoever while I was there— the stylist and I were the only ones in the salon the entire time I was there.... I truly believe that Groupon customers are treated very poorly and that the woman I talked with was only trying to get more money from a Groupon customer, and it seems I’m not the only person who has had a similar experience as a Groupon customer of theirs.

Worst place I have ever been to. Had mani-pedi with gel that began to chip and peel after three days! When I called, I was given an appointment for a "redo". When I arrived they refused to do the service, saying they didn't have the time and would only redo one nail! Poor service and extremely poor customer service. Don't go!

When you first come in, they offer your, water, coffee, or tea. They are friendly and accommodating. I received a hair color touch up. After, they finished my hair color, they blew dry and styled my hair, which came out very nice! In their shampoo room, they have relaxing music playing, which is very calming. They are located downtown, in a neat brick building, and, they have their own parking lot, which is very convenient. They also, send you text reminders, regarding your upcoming appointments! Overall, this is a great salon.

I saw Eric, he's the owner. It was clean and professional. It's kind of trendy in the sense that they have art around there. They do a really good job making you feel comfortable. They're fast and accurate. They've save my hair a few times from bad haircuts at other places. To me, it's worth the money to go there. Nicole is good, too. They're all very good.