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High West Siding and Windows, Inc.
Metal Siding: Install or Completely Replace Service, Vinyl Siding Install or Completely Replace, Sunroom or Patio Enclosure Building Service,
About us
With over 25 years of experience serving the Colorado Springs and surrounding area, High West Siding and Windows, Inc. is your solution for all your needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call.
Business highlights
29 years of experience
Services we offer
Metal Roofing, Pergolas , Siding, Sunrooms, Windows
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.459 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 7% | ||
| 5% | ||
| 5% | ||
| 5% |
Filter reviews by service
Showing 1-25 of 59 reviews
Amira W.
Sep 2023
Sunroom or Patio Enclosure Building Service
High West Siding & Windows is Awesome! I purchased a patio cover for my back patio, and it is absolutely gorgeous! (So much better than I anticipated!) The team was great to work with - Sean in sales was super courteous and spent lots of time with me determining what would work best. Andrew provided me with excellent customer service! He communicated with me almost daily, keeping me in the loop and updated on each step of the building process and what to expect next. John, Mike and Angelo did my concrete pour - very courteous and clean! Kyle did the install, and I was so impressed by his expertise and friendly demeanor. He was super clean and courteous! Misha (Admin extraordinaire) was also super supportive and kept in touch with me, providing updates and details throughout the job. I really can't say enough good things about this team! Anytime I had a question - they we're prompt and getting back to me with answers. If your looking to upgrade your home - I highly recommend High West Siding & Windows! I will be a customer for life!!
Response from High West Siding and Windows, Inc.
"Thank you soooo much for the great review Amira! I made sure to share your kind words with the team. :) Your new Patio Cover looks AMAZING! We look forward to working with you again in the future!"
Clayton C.
Mar 2023
I was looking to have an awning installed on the back of my house after we acquired it in Sept 2021. In October, I called to ask High West Siding at 20 Mount View Ln Colorado Springs, CO to come and give me an estimate. On Oct 25, 2021, I had Logan come out and get measurements and sign a contract. Not knowing any better, I asked when I could expect this project to be completed. Logan said that they are generally busy, but said that the timeframe I could expect would be 3 to 6 months. I NEVER asked for this in writing and now I am seriously regretting it. After applying for a loan with Green Sky, a home improvement loan company that High West Siding referred. I was approved for $36k which was used to start the process. Toni K. was the individual who would oversee my project. Now, after not dealing with or worrying about this business dragging their feet due to high reviews/ratings, I end up calling in May and August of 2022 talking to Toni to find out that they did exactly what I was not worried about, which was dragging their feet with not filing the permits, sending the measurements to their factory to cut my awning, and pulling money out of the loan from Green Sky (which only stays open for 6 months before they close the account). After threatening to cancel the contract because of just how long they were taking I asked Toni to cancel the contract and get a full refund. She explained that I could not cancel the contract without forfeiting what I paid into it and an estimated $8K+ more on their end. I quickly changed her tone when I said that I would hire an attorney. Toni offered me to pay off the loan herself because she is a single mother and she really needed her job and could not take the hit for me canceling. She said that she was severely swamped and had to clean up the mess of other employees which played a part in why my awning was not already built. She promised me 1,500 off to keep the project going. I reluctantly accepted after hearing her sob story and I really did want that awning built. After all this, I did not hear anything from High West Siding or Toni until November or December of 2022. Andrew F., the replacement of Toni, informed me that my awning was ready to be installed. During this call, I asked him if after this awning was installed, would I owe anything out of pocket. He said no. I then agreed on a date in Jan 2023 to have the work done to install the awning. I had a great experience with the installers/contractors who came over and did the work, which was amazing! I honestly cannot praise them enough. The problem I had after it was completed was when Andrew F. came over to complete the paperwork and AMBUSH me with a final payment of $29,751.04. I was shocked because I specifically asked him if I would have any out-of-pocket expenses AFTER the completion and he said no, there would not be any surprises. He told me that I need to reapply for another loan with Green Sky, have my wife take out a loan, or ask family because they/High West Siding does not accept monthly payments (which after hiring an attorney, Andrew contacted me to try and do just that/set up payments). He countlessly threatened me with placing a lien against our home for their mistakes, because Green Sky, their lending partner, only kept the accounts open for 6 months unless I called to have my loan extended for another 6 months, which High West knew about, but I did not After exhausting all means with Green Sky on reopening my loan with Green Sky with no success, trying to set up some form of a payment plan until my wife got back to work, and trying to get help from family, we were left with no other alternative, but to hire an attorney and ask for a payoff settlement. They will not even agree to that and want full payment or face foreclosure.
Chris R.
Feb 2023
Metal Awning or Patio Cover Installation and Replacement
We are REALLY glad we went with High West Siding and the TEMO Patio Cover. The cost was very comparable to quotes we had received for structures composed of far less durable building materials. The main reason we chose the Patio Cover was the quality of the construction materials, which we thought would provide insulation. That has proved to be true, as weâ  ve measured the temperature outside and under the Patio Cover with an Ambient Weather Station WS-5000m and the temperature in January under the cover is consistently 3à ° to 5à ° warmer under the patio than it is outside the structure. Weâ  re betting that the same will apply in July and August, and the temperatures will be 3à ° to 5à ° cooler. The construction team was awesomeâ  they worked hard, cleaned up each day, were polite, well-mannered, and respected our property. The customer service has also been wonderful! Donâ  t make the mistake of getting impatient with the timeline and going with another company or product â  stick with High West Siding and the TEMO product. Youâ  ll be glad you did.
Response from High West Siding and Windows, Inc.
"Thank you for the great review, Chris & Mary!! We absolutely LOVED working for you and your Patio Cover turned out just beautiful! Please keep us in mind for any of your future outdoor remodeling needs. We would be honored to come back out and work with you again!"
Candice M.
Jan 2023
Sunroom or Patio Enclosure Building Service
We had High West build us a pergola on our back patio. Every interaction with them was highly professional. They were thorough and patient answering our thousands of questions. They were very communicative throughout the whole process; I never had to reach out and ask for updates, the crew was always keeping us in the loop. Once construction started, it was very fast and minimally invasive. Despite two snow storms, the crews still showed up on time and completed the project quickly. I can't emphasize enough how professional and kind everyone was who we interacted with!! We love our pergola - it's gorgeous, durable, and functional. I highly recommend working with High West Siding & Windows, this company understands customer service.
Bonnie W.
Nov 2022
i contracted with high west last september to build a shed in my back yard. although the process took longer than i would have liked, i am thrilled with the end product. it is lovely, lots of windows with large sliders that work and is well constructed. once the concrete was poured and electrical started, the project went quite quickly. i would definitely recommend high west - just be prepared for a long timeline.
Dan B.
Sep 2022
Gazebo or Freestanding Porch Build or Installation
Our work that was done was really quite good. I was not all that impressed with communication. We usually had to contact them to find out when things would happen so we could plan ahead. With that said, our pergola is outstanding and will last us for years. The craftsmanship is excellent, and I highly recommend the screen option if you have to guard from the sun.
Jean N.
Aug 2022
Metal Siding: Install or Completely Replace Service
High West Siding provided an excellent product for our project. JR and the install team were helpful, professional, and paid attention to detail. Our new Vesta siding makes our home look so fresh, new, and modern. We are very satisfied with the design, the installation, and the finished product.
Debra M.
Feb 2022
High West staff and installation crew are respectful and efficient. They communicated with us throughout our project and explained all steps to us as they progressed. We could not be happier with the final sunroom! Highly recommend this company for this type of project.
Response from High West Siding and Windows, Inc.
"Thank you for the kind words Debra! We are so pleased you are enjoying your new TEMO Sunroom. It really turned out beautiful. Please keep us in mind for any of your future home exterior needs!"
Jerry D.
Feb 2022
Sunroom or Patio Enclosure Building Service
High West did a great job on our patio roof addition. They kept us informed and answered all of our questions throughout the construction. We are very pleased with the final product.
Response from High West Siding and Windows, Inc.
"Thank you for the great review Mr. D! We are so happy you like your new patio cover. The bronze looks beautiful with your home's exterior. :) It was our pleasure working for you and please keep us in mind for your future needs!"
Dan K.
Jul 2021
High West Siding & Windows construction crew did an excellent job constructing the TEMZo brand pergola over our back patio. The construction crew was followed regularly by their inI house QA/QC supervisor to make sure everything was done exactly to construction prints. The TEMO product was chosen for its transferable warranty and also for the construction materials used and wind rating (hurricane force). Although substantially higher in cost than a wooden pergola we felt not having to ever seal, prime or paint and 100% guarantee was worth the extra cost. Only issue we had was lack of communication from project manager as to when things would happen. We asked him for information and times/dates rather than receiving them regularly. We only saw him in person twice. The lack of information flow was disruptive to our other personal plans. Construction began 6/22 and finally completed on 7/21. We felt this was a bit lengthy for the totality of work scope. But in the end we received a wonderfully designed and delivered product that we are most happy about.
Response from High West Siding and Windows, Inc.
"Thank you so much for the 5-star review, Dan! We are so happy you love the TEMO Pergola. It really is a great product, and yours turned out beautifully!! With regards to the issues you had with your project manager, I just wanted you to know we are addressing the issue in the house as we speak. I apologize for any inconvenience and Thank you for bringing this to our attention. I hope you enjoy your new patio!!"
James J.
May 2021
Sunroom or Patio Enclosure Building Service
Excellent, efficient work and beautiful design. Responsive, respectful and helpful in answering all our questions.
Response from High West Siding and Windows, Inc.
"Thank you, James! We really appreciate the great review."
Melinda K.
May 2021
Metal Awning or Patio Cover Installation and Replacement
High West Siding did a phenomenal job designing and installing our pergola. Keith M. and his team were meticulous with the project details and kept us well informed at each step of the process. Couldn’t be happier with the final product! Simply beautiful!!
Response from High West Siding and Windows, Inc.
"Thank you so much for your kind words. It was a pleasure working for you and we a so happy to hear you are enjoying your new pergola."
Lee B.
Apr 2021
The new siding looks very nice. I worked with Nick who kept updated throughout the process. Due to Covid my supplies took a bit longer to arrive but I Nick was very good about updating me on the process.
Response from High West Siding and Windows, Inc.
"Thank you for the kind words Lee. We are so happy you like the new siding. It does look very nice. Please feel free to reach back out if you need any of our other services."
James F.
Jan 2021
Sunroom or Patio Enclosure Building Service
High West did great work adding a sunroom to our patio. The product was exactly as promised. The workers were professional and cleaned up each evening so we could use our patio and back yard.
Response from High West Siding and Windows, Inc.
"Thank you for the great review Mr. F! We are delighted to hear you are pleased with the new Sunroom. Please feel free to reach out if you need any of our other services. We would love the opportunity to work for you again!"
Rocky B.
Nov 2020
Sunroom or Patio Enclosure Building Service
Slow and did not explain details.
Response from High West Siding and Windows, Inc.
"Im so sorry you feel this way Mr.B. You did just recently hire us for your project. We are still working with the building department to get your building permits taken care of. These kinds of projects take time and we do everything by the book. Due to Covid, the building departments are working as fast as they can to help us, and other contractors, expedite the permitting process. If you have questions about our process, or would like to discuss more details, please refer to the signed timeline we provided you or you can also reach out to your project manager. They will be happy to answer any further questions you may have about your project."
Scott M.
Nov 2020
Metal Awning or Patio Cover Installation and Replacement
Although is was a long process with a few bumps in the road, they all got filled in and smoothed over. In the end, our new patio cover is a tremendous addition and we couldn't be more pleased. Crew was always polite and professional. Thanks guys!
Response from High West Siding and Windows, Inc.
"Thank you for your kind words, Scott! It was a pleasure working for you and we are delighted to hear you love your new cover!! It is a beautiful addition to your home. Please feel free to reach out for any future remodeling needs. We would love the opportunity to work for you again."
Jennifer S.
Sep 2020
Sunroom or Patio Enclosure Building Service
High West has been a pleasure to work with from start to finish. From JR designing our new sunroom, to Nick managing the project and keeping us informed to Kyle who did an amazing job installing and finishing the job. The work we had done includes: Demo of existing deck and sunroom, installation of three new exterior doors, pour a new concrete patio, install a french drain, and install siding. We will definitely be calling them back next year to install a new deck and possibly a new front door. As the pandemic changed our lives we were concerned that our project would be cancelled, however, the communication from High West was amazing and they worked hard to keep us up to date and aware of the activity. Also the payment plan was performance based so we felt comfortable based on the plan and didn't lose sleep by paying a lot of money up front. On a particular note we would like to thank Kyle who was our main installer. Everything he did was done with such craftsmanship and attention to detail that we have not experienced before. As well, we would like to thank Nick for working hard to work within our schedule and keep us informed. We will be calling High West for future home improvements!
Response from High West Siding and Windows, Inc.
"Thank you for your extremely kind words, Jennifer! We absolutely loved working for you. I'm so happy we were able to help. Please feel free to reach back out to us if you need any of our other services. We would be honored to come back and work for you again!"
Connie T.
Jun 2020
Sunroom or Patio Enclosure Building Service
Great workmanship. Dealt with inspection issues like the pros they are.
John R.
Jun 2020
Ok.
Response from High West Siding and Windows, Inc.
"This project was completed 10 years ago. We are unaware of any issue or problems. If there is a current issue, please reach out to our office so we can resolve any issues you may be having. Thank you and we look forward to your call."
Scott M.
Apr 2020
Metal Siding: Install or Completely Replace Service
JR and team did a high quality job siding our home. Becase of the way the house is built, the work was not simple, but it turned out great. The price was fair, and the workers respectful and easy to talk with. Feel free to ask JR to show you the photos, or even drive by. If you are seriously considering High West, you can even talk with me.
Response from High West Siding and Windows, Inc.
"Thank you for your extremely kind Scott! We absolutely loved working for you. I'm so happy we were able to help. Please feel free to reach back out to us if you need any of our other services. We would be honored to come back and work for you again!"
Maxine G.
Apr 2020
Sunroom or Patio Enclosure Building Service
Excellent workmanship, product and customer service. They were prompt, communicated frequently and updated us every stage of design and construction. Kyle, John and Johnny were very professional, polite and tidy.
Response from High West Siding and Windows, Inc.
"Thank you for your sweet words Maxine! We are so happy you are pleased! Your enclosure turned out beautiful! Please feel free to reach back out if you need anything else. It would be a pleasure working for you again!"
Chris H.
Apr 2020
Sunroom or Patio Enclosure Building Service
John, Jonny, and Kyle built our new sunroom and also put in a huge multi slide door. They were very thorough, considerate, and did an awesome job. We absolutely love the work they did. They made sure we were happy the whole time, and the project manager Nick kept us in the loop on everything and juggled the concrete contractors, electrician's, and inspections to make the whole process pretty painless. The only delays in the whole process were from the door/sunroom manufacturer, which they told us about before we signed the contract, but those components are really nice and were worth the wait.
Kathleen H.
Mar 2020
High West just converted an existing Patio to a three season room. The end product Is all I could want, The professionalism, clear and timely communication, attention to detail and cooperation when I hit a glitch in financing was the highest. Because the project was adding around the existing patio it took additional effort to insure all elements worked together. The workers who did the actual install were meticulous in their work. I give them the highest rating in all areas.
Meg P.
Mar 2020
Sunroom or Patio Enclosure Building Service
Terrible customer service. The company promised things that never came through.
Paul B.
Feb 2020
Sunroom or Patio Enclosure Building Service
Response from High West Siding and Windows, Inc.
"Thank you for the 5 star Mr. B! We are super excited to be working with you and Jenny to help build this beautiful backyard oasis!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
High West Siding and Windows, Inc. is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
High West Siding and Windows, Inc. accepts the following forms of payment: CreditCard
Yes, High West Siding and Windows, Inc. offers free project estimates.
No, High West Siding and Windows, Inc. does not offer eco-friendly accreditations.
No, High West Siding and Windows, Inc. does not offer a senior discount.
No, High West Siding and Windows, Inc. does not offer emergency services.
Yes, High West Siding and Windows, Inc. offers warranties.