Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Gotcha Covered of Colorado Springs
Designer Interior Lighting Plan, Interior Decorator, Blinds or Shades - Install or Replace,
About us
Our team of experienced design consultants are experts in helping you find the right window treatments for your home or business, regardless of your style or budget. Whether you are looking for simple window treatments for privacy or light control, or elaborate custom designs to create your ultimate dream space, Gotcha Covered has the solution for every window.
Business highlights
Veteran owned and operated
12 years of experience
Services we offer
We provide custom blinds, and draperies to homeowners and business owners throughout the Pikes Peak region, and exceptional installation services., and we pride ourselves on excellent customer service, expert design consultation, shades, shutters
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.786 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 6% | ||
| 6% | ||
| 2% | ||
| 1% |
Showing 1-25 of 86 reviews
Jeanette W.
Nov 2017
Perfectly.
Nancy R.
Oct 2017
Quality work. Bill went above and beyond to help us. Would highly recommend.
Dawn B.
Oct 2017
The owner is very nice and the quality is good. This is my second time buying from Gotcha covered. You need to be very patient and aware that you will need to initiate contact and do all the followup. It took a very long time for the blinds both time. I initiated all contact. I went back the second time because I do like the owner and product. Just know that it's work on your part.
Response from Gotcha Covered of Colorado Springs
"Thank you for the constructive feedback! Gotcha Covered of Colorado Springs is under new ownership as of 2020 and we are absolutely committed to customer service. We continue to support former clients and if you ever need repairs please don't hesitate to reach out. My name is Barry Brown, and I'm the new owner. Our office phone number is 719-717-9955, and I strive to respond to all messages in the same business day. Thanks!"
Sally S.
Sep 2017
Helpful people to work with and the jobs were professionally done
LARRY M.
Jul 2017
Bill was good when I could get a hold of him. I would have to call him to find out what was going on with my order. Doesn't seem to do text messages much.
Response from Gotcha Covered of Colorado Springs
"Thank you for the constructive feedback! Gotcha Covered of Colorado Springs is under new ownership as of 2020 and we are absolutely committed to customer service. We continue to support former clients and if you ever need repairs please don't hesitate to reach out. My name is Barry Brown, and I'm the new owner. Our office phone number is 719-717-9955, and I strive to respond to all messages in the same business day. Thanks!"
Connie C.
Jul 2017
I love the window coverings but was disappointed with the customer service I received. The original pricing with Angie's discount was changed prior to installation, so I decided to only do the main window.
Response from Gotcha Covered of Colorado Springs
"Thank you for the constructive feedback! Gotcha Covered of Colorado Springs is under new ownership as of 2020 and we are absolutely committed to customer service. We continue to support former clients and if you ever need repairs please don't hesitate to reach out. My name is Barry Brown, and I'm the new owner. Our office phone number is 719-717-9955, and I strive to respond to all messages in the same business day. Thanks!"
Kevin J.
Jul 2017
They have my deposit but they won't return my phone calls for over a month.
Response from Gotcha Covered of Colorado Springs
"I'm so sorry you had this experience, [Member Name Removed]. Gotcha Covered of Colorado Springs is under new ownership as of 2020 and we are absolutely committed to customer service. We continue to support former clients and if you ever need repairs please don't hesitate to reach out. My name is Barry Brown, and I'm the new owner. Our office phone number is 719-717-9955, and I strive to respond to all messages in the same business day. Thanks!"
Sam G.
Apr 2017
It was a very good experience. There was a defect in 2 of the blinds, they just didn’t work. He intervened with the manufacturer and got them replaced, and I appreciate that.
Mark K.
Nov 2016
Bill is wonderful to work with, and knows his products well. He is very helpful and did us some favors (such as installing old blinds in other rooms to re-use) which we appreciated. If products from the factory weren't perfect, he made sure they were fixed.
Leigh C.
Oct 2016
The initial consultation went well -- he (Bill) was on time and friendly. He told us the shades would arrive in two weeks. However, a month passed with no word so we called him and left a detailed voicemail. A week went by with no reply so we called again and this time he answered and we setup the install appointment. The installation went smoothly and again he was on time and friendly but the non-responsiveness was a deal breaker.
Response from Gotcha Covered of Colorado Springs
"[Member Name Removed], I'm very sorry you had this experience. Gotcha Covered of Colorado Springs is under new ownership as of 2020 and we are absolutely committed to customer service. We continue to support former clients and if you ever need repairs please don't hesitate to reach out. My name is Barry Brown, and I'm the new owner. Our office phone number is 719-717-9955, and I strive to respond to all messages in the same business day. Thanks!"
B. K.
Sep 2016
Outstanding customer service and installation. Excellent knowledge of the products in the multi faceted window treatment segment. Prompt Thorough Knowledgable
Aju F.
Aug 2016
Bill did a great job. From the first phone call to the end of the install, he was courteous and professional. He helped us pick out the right honeycomb blinds from his samples. He anchored the existing vertical blinds which had come down at no cost. When the new blinds arrived he arrived promptly and did a great job installing them. I will use Bill's services again
Julie S.
Apr 2016
unknown
Response from Gotcha Covered of Colorado Springs
"I'm sorry your experience wasn't what you expected. The deal clearly states the voucher applied to retail. Basically, the voucher gives 60% off of retail up to the amount of the voucher value. ON TOP of that discount, anything additional purchased is discounted by 30% off of retail, any factory promotions or rebates are applied AND there is no additional charge for installation. Using the Big Deal discounts as well as all other discounts applied makes the cost of custom window treatments far less expensive than any price offered by my competitors. In the case of this purchase, I made multiple trips to the client's rental properties at no additional cost and greatly discounted the treatments as well. I encourage any and all of my clients to reach out to me, the owner, directly with any grievances and/or dissatisfaction. As my reviews show, the vast majority of my clients are thrilled with both my services and the value I provide."
Cindy R.
Mar 2016
unknown
Barbara
Mar 2016
unknown
Roxanne B.
Mar 2016
unknown
Thomas R.
Feb 2016
.
Louise W.
Jan 2016
unknown
William B.
Jan 2016
.
Ian H.
Dec 2015
unknown
Charlotte M.
Dec 2015
unknown
Gary S.
Nov 2015
Bill Bagby responded quickly to my request for an estimate and brought sample fabrics. The fabrics available with Gotcha Covered are fewer than some companies, but were more than adequate. Bill was able to quickly take the measurements and give me a quote on the spot. After a short period of consideration, I agreed to the quote and Bill come by to finalize the contract. Timing was a factor for me as I was having a group over and wanted the drapes up for the gathering. They were ready and Bill installed them in about 3-4 weeks, about half the time other companies had told me to expect. The cost was also about half of other estimates. Gotcha Covered may not be a high-end designer studio, but they provide a very good product at a reasonable price and that includes great service. In fact, there was a minor problem (pull cord) about 6 weeks after installation and Bill came back quickly, with no run-around and corrected the problem. Highly recommended!
Steven B.
Nov 2015
unknown
Daniel H.
Nov 2015
They did a great job of getting everything fixed so that they now close correctly and do not bang around in the wind. We have since hired them to do additional work outside of the deal we originally purchased because we were so pleased with the work that they did!
Len L.
Nov 2015
unknown
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Gotcha Covered of Colorado Springs is currently rated 4.7 overall out of 5.
Gotcha Covered of Colorado Springs accepts the following forms of payment: CreditCard
Yes, Gotcha Covered of Colorado Springs offers free project estimates.
No, Gotcha Covered of Colorado Springs does not offer eco-friendly accreditations.
No, Gotcha Covered of Colorado Springs does not offer a senior discount.
No, Gotcha Covered of Colorado Springs does not offer emergency services.
No, Gotcha Covered of Colorado Springs does not offer warranties.