First Response logo
Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

First Response

Water Removal Recovery Service, Fire or Smoke Damage Recovery Service, Earthquake Damage Recovery Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

First Response was established in 2012 as a National Disaster Response Team. We are a family owned and operated business dedicated to assisting those in need when disaster strikes. We have over 20 years experience in the industry and have helped thousands of homeowners and business-owners alike with clean-up services nationwide, restoring property to its pre-loss condition. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

26 years of experience

Services we offer

Can handle Insurance Claims, Demolition, Emergency Services, Mold Remediation, Water Mitigation

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-8 of 8 reviews
Samuel S.
Jul 2024
5.0
Google Review
Worst phone call of the year came from Woodmore Water and Sanitation: "We think you have a leak in your home." Best phone call of the year came from Michael at First Response Restoration: "We can help." He immediately went to our home and began the water mitigation and cleanup efforts. We received a call each night with images of the work completed during the day, as well as a report of what they had found and what work would be done the next day. He and Jana arranged everything for us, from working with the water company to a complete rebuild of the home. Words cannot describe how grateful we are for their honesty, kindness, and assistance in recovering from a 200,000-gallon water "leak." I would recommend First Response Restoration to anyone facing a disaster cleanup. I hope to never need their services again, but if needed, they'll be the first company I'll call. As painful as this process was, Michael and Jana were huge blessings to us. I cannot thank them enough. You won't regret the decision to employ their services.

Sukhui S.
May 2024
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$2,300
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Jonathan C.
Mar 2024
5.0
Water Removal Recovery Service
Yes, I recommend this pro
I'm never been one to leave reviews; neither good or bad. However, the service I was granted from First Response Restoration was quite remarkable to say the least. The team at First Response Restoration really got me out of a uncomfortable pickle and served it to me as chewable as possible. I was out of town with my family for about 2 and 1/2 weeks and at this time my aging copper pipes decided to have a bladder deficiency and proceeded to push off the ever slightest tinkle of a stream. Needless to say I came back to an unexpected swimming pool so deep one might assume to get his diver's license, as this may be fitting with the abundance of water over staying its welcome. The ever so "helpful and utilitarian" insurance vultures that I've employed for many years, without the slightest need of their toils, decided that after two weeks of continued water damage due to the lack of acknowledgement on the part of the unbeknownst homeowner, us, was not going to be covered. However the team at First Response Restoration guided us through the labyrinth of bureaucratic maelstroms and chaperoned our unfortunate project to completion minimizing any of the inevitable headaches that go along with a disaster such as whirlpools and tsunamis held up in our basement letting their associates, mold and mildew, run rampant among our basement's dwindling vestiges. A very sincere Thanks to Mike and Jana with their team there at First Response Restoration. Had it not been for the finding of those angels I might have very well fitted myself out for the Olympics in domination of the breast stroke event.

Jerry J.
Aug 2023
5.0
Dry rot, Water or Pest Damage Major Repair
Yes, I recommend this pro
Mike and Jana did a great job for me when my 55 gallon aquarium broke. They responded immediately when called. I called them at 6 PM on a Friday night and they came over immediately to remove all the water and get the furniture of the wet floors. The next morning they came over and gave me a nice estimate to remove the damage laminated flooring, baseboards and the sheetrock from the basement ceiling. They advised me on how to deal with my insurance company which helped out tremendously. Having the water removed and all damaged flooring and ceiling done so fast really helped to get the job done quicker and reduce the amount of damage I would have had experienced without their fast response. First Response Restoration Is a fast response at a very reasonable price.

Nancy L.
Jun 2023
5.0
Yes, I recommend this pro
Mold remediation after hurricane ian Wonderful experience after a devastating hurricane. Quick remediation and demolition. Recommended reliable roofers and contractor to rebuild. Without Mike and Jeff we would still be without a place to live. Excellent work and very caring people.

Allison D.
Jun 2023
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$725
Mike and Jana were a pleasure to work with. They responded to my call after hours and accommodated my timeline the next day. They quoted same day and were in working the next morning to dry out our basement after a heavy rain storm. They rightsized the job too. Another company tried to quote us more than 3X as much and for a much bigger job than was necessary.

Daniel G.
May 2023
5.0
Water Removal Recovery Service
Yes, I recommend this pro
I never leave reviews but, I was so impressed with the job that First Response Restoration did on my Kitchen after a pipe burst while we were on vacation, that felt compelled to share the amazing experience. Mike's sense of humor was much appreciated during what could have been a very stressful situation. They came in and got the job done without any problems, delays, excuses or unexpected charges/fees. Our kitchen looks amazing and we couldn't be happier.

Dana L.
Oct 2022
5.0
Yes, I recommend this pro
Hard workers and great peopleâ ¦

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

First Response is currently rated 5.0 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

First Response accepts the following forms of payment: CreditCard

Yes, First Response offers free project estimates.

No, First Response does not offer eco-friendly accreditations.

No, First Response does not offer a senior discount.

No, First Response does not offer emergency services.

No, First Response does not offer warranties.