DMS CUSTOM COUNTER
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 50% | ||
| 0% |
SEQUENCE of EVENTS
10-16-2014 Quote
11-07-2014 Placed order & paid in full
12-05-2014 Hurriedly measured for 4 countertops, delivery/install in 2 weeks (12-19-2014)
12-16-2014 Contractor stopped by to check on status ?Counters not started ? it?ll only take 3 days ? Told about commercial contract.
12-22-2014 Contractor checked again ? Delivery/install scheduled for 12-24-2014 9-10:30am
12-24-2014 Counters arrived at 2:30pm! Main counter with kitchen sink is WRONG by at least 16inches. No room for backsplash behind faucet! They had the faucet. Kitchen was scheduled to be FINISHED TODAY!
NOTHING FOR TWO WEEKS!
01-06-2015 Counter p/u for correction
01-07 thru 01-21 Counter delivered. Wrong again. Taken back.
01-22-2015 8am - Counter delivered on time, installed. Notified contractor of problem
01-23-2015 D M S notified of error and unhappy customer. Fabricator came by to see problem (different from the 1st and 2nd errors) to explain to office manager.
01-26-2015 OM- kitchen refund or counter fixed /Fabricator to make template/ Mid--February delivery!
01-27-2015 Template made at residence.
02-05-2015 BBB CASE#: 37035447 Opened
03-03-2015 Contractor called DMS for update. Notified early evening that DMS was just getting the materials together. I'll should have countertop, version #4, around March 16.
03-05-2015 Still waiting for new counter
Licensing
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