Very good experience. Covered information well and in depth

To start with, the Champion Windows Sales rep experience was fantastic, making the customer feel comfortable without any obligatory pitch-in. It was very well worked out to fit into our requirement and budget. Kudos to Kris, the Sales prof. there. I could not resist to provide this feedback about the overall experience of the project completion. The appointments and schedules were very systematic and timely. The engineering supervisor Doug ensured we were well informed of the next steps in the process, coordinated with all the stakeholders in a professional and timely manner. The Sunroom installation staff were punctual in getting the work done neat and clean. I cannot thank the entire team of Champion Windows enough, to have built the Sunroom exactly the way we have imagined, or may be more.

Thee most inept, fraudulent and deceptive companies I've ever had the displeasure of working with! My recommendation - DON"T DO o business with non-Champion Windows now or ever!

Kris was outstanding in provide us with what we needed. He was prompt and professional. He show us all the different options and provide several discounts. We felt like he was doing a project for his own home. He was not trying to take us to the bank, but more so ensure that we get the best value for our project. Best interaction we have had with a contractor.

Windows are ok, but getting replacements is a nightmare. We had a day one breakage (broke on arrival) took two trips to get right. That's over four months of waiting. The siding they damaged? Still waiting. After I got tired of waiting, I sent their corporate office a letter with items to file suit if the issue wasn't resolved in due time. I CONVENIENLY got a call the very next morning stating my windows had arrived and ready for replacement. For the cost of the product, look anywhere but Champion. They only care about not getting sued apparently, and apparently not enough because my siding is still damaged.

I was impressed with the in home visit with Rich. There was no pressure to buy and he was very knowledgeable about the products offered. He answered all my questions to my satisfaction.

Worst customer service I have EVER experienced period! Yes, they are less expensive, but it's not worth the headaches to save a little, trust me! Stay as far away from this company as you can. Ordered windows & a door in December of 2022 & we're still fighting with them. We had billing issues from the get go & I had to threaten a lawsuit when no one would respond to my emails for four months! When the door was finally installed it broke the same day, June 16th. I reached out to our sales person who said he would take care of it & nothing. On August 21st, I again threatened legal action & the response was "OH did you want me to put in a service request"? Seriously! At that point I decided that I would rather just go outside of Champion Windows & have it repaired by someone else. Then I receive a threatening letter from their office manager stating that if we don't schedule the service they will send the parts back & then charge us when they have to re-order! So it's ok for them to blow us off for two months & then they have the gall to threaten us! Also, they haven't been out to the house once since the installation so exactly how did they order parts without even assessing the damage? I filed a complaint with the Better Business Bureau and their response was that I wasn't their customer, my husband was so they refused to speak me. He had to refile the complaint even though we made the decision to purchase together, as most couples do. I hadn't paid for the door portion of the bill because of all of the problems and today I receive another threatening letter saying they are going to file a lein on my property if I don't pay immediately for a broken door. All I can say is stay far, far away from Champion Windows of Colorado Springs. They are absolutely horrible to their customers!

BUYER BEWARE: Champion warranty is only good for 2 years! The door replacement was good. The screen door didn't work properly. Champion took the screen door for repairs and proceeded to lose the screen door. It took three years with visits to the store in Colorado Springs, emails, and phone calls before we had a functional screen door returned to us. I couldn't turn the lock on the glass door, ever. My husband could with much effort. We resorted to using a wooden dowel. Since the "warranty" is only two years, Champion feels the customer should pay a $119 service call. Other companies have lifetime warranties. I suggest a company that stands behind their products.

Professional salesman, installers are efficient, polite, and professional, had a minor issue with a broken window in transit, but it was resolved quickly. We will definately use Champion again.

great job done

Received a pleasant visit from an expert salesperson.

Still waiting for someone to fix this window, it's not even sealed anymore!

excellent experiance, our sales person ,Rich, was well informed and very friendly- a pleasure to deal with

Very courteous customer service, quality materials and we love that everything is American made

Very good except for the damages.

Excellent. We have had much of our house done with Champion Windows. Excellent service, fair price, and lifetime warranty.

Windows have been ordered and will be installed in 8 weeks. Very pleased with the company and services so far.

They arrived on time, got 5 windows installed in 3 hours, cleaned up after the work was completed. Great job!!

Excellant work and very happy

Window replacement from hail storm damage. Everything went perfectly and the installer did a great job.

It went fine, it was very well. I was pleased with the door.

Real great! Love it.

It was great. I don't remember how much they charged me. It took 2 days to get the windows installed. Communication and interaction was good. There was nothing they could've improved on.

I'd give them all "A's", only because they stand behind everything and all the guarantees that come with it. I would use them again.

They had to come back to fix a lock on one of the doors. I had a window installed in 2004 and after a few years the seal was letting in some cold air and they came out to fix that free of charge too.