CARL'S CLOCK & WATCH REPAIR

unknown

It took them over 2 months. A month after it was done it stopped working again. Communication was poor.

Precisely at the beginning of the window, Carl showed up and quickly confirmed my suspicion, the clock movement which was 28 plus years old, had not had proper care (lubrication) and was locking up. He knowledgeably showed me what had happened, suggested a couple of alternatives telling me what the pros and cons were of each alternative. We decided to have him install a new movement. The price was less than I expected, the service was exceptional and personal, and the time it took to replace the movement was certainly quicker than I anticipated. All in All, a very good experience from a craftsman who knows his trade and takes great pride in what he does. A very high recommendation to Carl for his work, honesty, and pricing.

Described above. Your reporting procedures are convoluted and you might do well to review them. I like The Angie's List concept and will continue to use it, but don't count on me to go through your laborious reporting protocol. RW

My mother's Grandfather clock had stopped working. I called Carl's based on the reports on Angie's list. On the day before he was due to come to the house, his secretary (wife?) was able to give me a two hour range for his arrival. He arrived about 15 minutes after the beginning of the time range. He did some lubrication and some adjustments and had the clock running great in about 10 minutes. My mother is very happy to have it working again. Carl even tweaked the pendulum length slightly based on my telling him that the clock had been gaining about 5 minutes a week. The time is now quite accurate.

Overall, this was a good experience. The price was, I thought, quite reasonable.

Carl estimated approx. $100 to perform the work and about 30-days. He completed the service in 10-days and only charged $65. He was most knowledgeable and professional; I would use him again.

I have used Carl's for all my clock and watch repairs over the years. He is very reasonable and thorough; a real professional.