Cabinet Craft Finishes

I typically don?t write reviews unless something is truly exceptional?good or bad. Unfortunately, this experience with Cabinet Craft was a disaster from start to finish. I?m writing this not out of spite, but as a warning to anyone considering hiring them. The entire experience was a consecutive series of lies. They promised a two-week timeline and what followed was five months of frustration, missed deadlines, and absolutely unacceptable work habits. For the first three months, they showed up once a week, maybe. It wasn't until Brandon started where we got consistent work. Every single promised date came and went. It became clear they were either overbooked, disorganized, or simply didn?t care about honoring commitments. When pressed for answers or timelines, we got excuses from Michael (the owner of the company) if we even heard anything from him. And the quality? Subpar and sloppy. Basic cabinet-making standards were ignored: The toe kicks on the lower cabinets are too short

Best place I ever worked for!) No corners cut and Customer Satisfaction, Guaranteed!!

Long stressful experience. I canâ t go into detail with all of the issues we encountered because there were so many. I do not recommend using Cabinet Craft finishes. We should have only had them replace the door faces and paint but unfortunately we made the mistake of having them build a custom island, additional cabinets and other carpentry work. The quality and craftsmanship are certainly below what we expected for what we paid. Our general impression is they sold us on the work without having the skill or expertise to do it. With the amount of scratching, chipping and dents we already have to the faces and frame within a month, we will be redoing this work within a couple years. **Update: Despite assurances from the owner, Michael, that he would address our concerns by January, we've yet to hear from them. Despite our persistent attempts to reach out via calls, texts, and emails, there's been no response. We even offered to take matters into our own hands and fix the kitchen ourselves if only they'd guide us on material sourcing, yet they've remained unresponsive. While it's tempting to attribute this silence to our review, it's unacceptable for any business to neglect customer follow-up. We paid them $5,500 to build a new kitchen island, only to receive a subpar product fraught with issues. From misaligned doors to the absence of essential features like a required electrical outlet and proper trash compartmentalization, the island falls short of basic standards. Their inability to mount the trash pullout door properly left us with unsightly holes and a shabby result. Visitors have remarked on the poor craftsmanship, echoing our disappointment. Initially, Michael was charming and attentive during the sales pitch. However, his demeanor shifted post-sale. Despite multiple complaints, he reached out only once to discuss the issues, never bothering to inspect the problems firsthand. Furthermore, our project manager, whom we contacted for assistance, seems to have parted ways with the company. Our only recourse is to document our experience here for potential customers to make informed decisions. It's regrettable that what began as a promising transaction devolved into such a disheartening ordeal.

excellent quality. professional and polite staff.

he was great

We've had a lot of work done on our house over the years, and I've never had such an exceptional experience with a company as we did with Cabinet Craft Finishes. The team bent over backwards to make sure everything was perfect. Typically with this kind of work, I'm having to point out issues as we go along to make sure things get fixed, but not with this company--I'd come home and they'd tell me about a problem they noticed and were in the process of immediately fixing (stuff like "we took some doors back to refinish because they got scuffed during transit" and "these doors aren't closing correctly with your old drawers, so we're sending our carpenter back out to rework things"). I had high confidence in the end result because they were so clearly paying attention to every detail and making sure it was excellent. The communication at every stage of the process was fantastic--any time there was a shift in schedule, they'd reach out via phone and text and confirm things with us. Every person we interacted with was warm and professional. (Shout out to Tanner, who was the main person on our job--he did beautiful work and was friendly and kind throughout the process.) And the cabinets are absolutely gorgeous now.

Very professional, excellent finish, a pleasure to work with!

Very Professional. Everyone involved with the refinishing of my cabinets were on time, on budget and treated me and my kitchen as if it were their own. I would definitely hire this company again!

Jonathan, Brandon and Cole were very professional,If you are looking to get your cabinets painted you should definitely pick Cabinet Craft. Hats off you guys great work

Very pleasant people to work with.

Everyone from management to the carpenter and painter was professional and courteous! I would highly recommend them and would use them again.

Every person associated with the company was professional and courteous. We felt comfortable allowing them to work in our home as we came and went. I highly recommend their work and the gentlemen who helped us with our kitchen.

Great job done by Jonathan and his team. First, they are the most professional team I had to work with. They care about their customers and will make sure the work is done to their satisfaction. The quality of work is amazing, my cabinets look like brand new. Thank you!!!

They completed the work in the specified time. The inconvenience to our family was minimal. They are very professional. They did a great job giving us a new kitchen

Very personable, competent employees. They obviously cared about doing the best job possible and took an interest in me as a person, not just a customer. Good craftsmanship from start to finish. The only reason I rated them 4.5 overall was because of a couple of minor scheduling snafus. It wasn't a problem for me as a retired person, but if I had a more demanding schedule, it could have been a problem.

We hired CFF to do repair work on our kitchen cabinets that were over 15 years old. At first we did not even know repairing our existing cabinets was an option, until we met with Michael, who explained the whole process to us. He was very thorough in explaining everything to us and answered our many of questions. Once they actually started the work, the workmen kept the work area very neat and cleaned up very well after each work day. Michael, Jonathan and his crew are very detail-oriented, seeking after perfection in everything they do! They are true craftsmen who take pride in their work, which is a rare commodity in our days. Besides being good at what they do, they provide excellent service, they are very friendly and kind, true gentlemen and qualities which are hard to find with many companies. When certain hinges did not fit with our cabinets, Michael even went above and beyond to find a solution for us, making sure that we got what we wanted. When most hired companies tend to drag their feet in completing a project or finalizing details, CFF was excellent in coming back quickly to take care of touch ups, or finish any repair work that still needed to be completed. We often expect high quality work and great service when hiring companies, and we can truly say CFF had both. CFF really takes care of you and you do not have to worry about a thing! Without hesitation, we recommend CFF for your next cabinet project.

They were prompt, reliable and professional. They did a quality job and were very knowledgeable. I would and will use them again.

excellent service, quality work

Efficiency and performance was great. The cupboards look sophisticated, and saved us approximately 8K.

Professional. Responsive. Quality work.

Jonathan and the entire team were exceptional from start to finish. Great communication, a joy to work with and my 90's beat up cabinets look brand new. I am extremely picky and I could NOT be any happier with how they came out. They pay attention to every detail to make everything look perfect. My husband and I are so glad we didn't bother to get all new cabinets. The money spent was very reasonable and well worth it for this outcome!! I highly recommend them and would not consider using anyone else in the future. Trust me when I say you will not be disappointed if you choose them to refinish your cabinets.

Working with Michael and Jonathan was stress free. They did exactly what they said they would do when they said they would do it. Elvis was the main craft person at my house and he was kind and kept the craziness to a minimum. My cabinets were builder grade 1990 era - the light oak color. They were painted white and they look fantastic. I hardly ever write reviews but these guys were great to work with.

The co-owners are professional, personable, and make sure you are taken care of from start to finish. Their communication and follow-up is fantastic. Their team is detailed, thorough, and friendly.

Every member of Cabinet Craft Finishes was extraordinarily responsive and professional. My cabinets look amazing. I could not wish for a more optimal outcome. I would recommend their service to anyone looking to improve their home.