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Brian Pierce Roofing & Gutters LLC
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Deck or Porch - Build or Replace,
About us
Brian Pierce Roofing, is a family owned and operated company with over 60 years in the roofing industry. Our roofing crews are master craftsmen that are dedicated to providing you with professional, timely service. Call us today to schedule a free estimate.
Business highlights
Emergency services offered
21 years of experience
Services we offer
& Insulation. Gutter Repair, & Replacement. Chimney Caps & Shrouds. Custom Roof Flashing. Underdecking System., Installation, Repair, Residential & Commercial Roofing – Removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7179 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 9% | ||
| 2% | ||
| 2% | ||
| 2% |
Showing 1-25 of 179 reviews
John T.
Dec 2020
The gutter part of Brian Pierce Roofing is handled by Brian’s son who is spring boarding off his father’s excellent reputation as a roofing contractor. The son opted to install a smaller size gutter than the one replaced on our home. The reason given for this decision was it was determined they could not fit the full size gutter on a small section abutting a slatted pergola style roof over the back deck. The result was that the smaller size gutter is totally inadequate. Why didn’t these numbskulls put the larger size gutter on 3/4 of the house and a smaller piece only on the area they claimed they needed to? We were foolish to trust their judgment. There was no way of determining the result of their work until weeks later. When it rains water gushes over the puny gutters and the whole purpose of new gutters is defeated. I am 100% disabled veteran and having to fix the shoddy work of Brian Pierce Roofing and Gutters LLC will probably require total replacement which will pose a hardship. Everytime it rains I am reminded of this company and their poor decision and what a mistake it was to hire them. I would not recommend them and our neighbors and passers by can also see an example of their poor work everytime it rains.
Emily M.
Nov 2020
FANTASTIC! There is a reason this company has an A rating: They are professional, considerate, had excellent craftsmanship, and awesome follow through. Chris Buckley was our Project Manager and did an excellent job. We'd had other gutter installers over the last several years who needed their work fixed by Brian Pierce Roofing, and the installation of our new gutters looks phenomenal. Chris had great suggestions on the new gutter runs, the choices of colors were perfect, and his crew considerate of our property. Would ABSOLUTELY call them again, and would refer them to everyone. They'll be our first call for any future roofing, gutter, exterior painting, etc . . . .needs. MANY thanks!
Andrew D.
May 2019
They did a great job and I would highly recommend them as well.
Barry H.
Jan 2018
I've worked with These folks a couple of times and been very pleased with the work, first on my home a few years ago, and last fall on my rental properties. The price was fair - too cheap and i get suspicious. They followed up, covered my concerns, were thorough and the roofs look great. I'd use them again any time I needed a roof.
Jimmi W.
Jan 2018
These roofers were amazing. They took care of everything quickly and without incident. Extremely professional and thorough.
Michael P.
Jul 2017
In general, it went fine, with some glitches and some things that could have gone differently. They showed up to do the roof without calling to let me know when they were coming. This is forgivable. They did part of the roof with rolled roofing instead of the class 4 shingles in the contract. No real explanation was given as to why that was not noted ahead of time or in the contract. Verbal assurances were given as to it being ok, but nothing in writing as to that nor why the change. Some delays due to wind were ok, but then several days delay after they started mine while they did another job. No final "walkthrough" with me after job was done.
Al R.
Jun 2017
I'm a veteran owner who lives out of state. In the beginning, they seem to be great with customer service and such. Once they got the contract, things changed. I believe it's because they knew I was out of town. I asked my Property Management company to verify that the work had been done before making the final payment. I've made the final payment but I'm still waiting for the warranty since they refused to even let me look at a blank copy just to get an idea of what was in it. I'm sure they do fine in terms of work but if you're out of the state, find a business with a staff who doesn't mind answering the phones and addressing your concerns.
Response from Brian Pierce Roofing & Gutters LLC
"[Member Name Removed], Thank you for your service. As for any inconvenience that may have resulted from a delay of communication, we graciously appreciate your patience. Your Warranty is in the mail as we speak, and should arrive within 7 to 10 business days. Additionally our office hours are Monday through Friday 8 am to 5 pm, MST., excluding Federal Holidays and the office number is 719.630.1044. Again, Thank you for your service to our Country as well as with Brian Pierce Roofing"
Jeff Z.
Apr 2017
quick and efficient
Jeffery N.
Mar 2017
Superb! Brian's crews are masters and very professional, cleaning the worksite, checking in each day they are coming to work. One of the estimators, Buzz, suggested a custom cupola for the detached garage and it was an amazing addition. Miguel is a master craftsman in metal in all the work he did. We have a fine quality result and it literally tops off the entire upgrade to our buildings. They are worth the price no doubt!
Wayne G.
Jan 2017
They came out to assess the damage and provide a quote within two days of our initial call. Work was completed as promised and in a very timely manner. Cost to reroof our home was less than our insurer allowed! Great experience!
Kenneth R.
Sep 2016
unknown
Lori O.
Jun 2016
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Karen S.
Apr 2016
unknown
Joy M.
Mar 2016
unknown
Response from Brian Pierce Roofing & Gutters LLC
"Thank you for your review. I remember your job from 2013 and it was a pleasure working with you. In looking back at our records, the job total job was $19,971.00. We tore off 2 layers of 3-tab shingles on both the house and barn. We then installed 65 squares of an upgraded Malarkey Legacy Class 4 shingle roof to both house and barn. Your insurance company gave you almost the full amount for your 3-tab shingles and only had to come out of pocket a little over $1500. Choosing the Malarkey shingle was a very smart decision as you will probably never have to replace your roof again. In our opinion, those shingles are the only true Class 4 Shingle on the market. Also, unlike any other roofing company out there, you have a LIFETIME WORKMANSHIP WARRANTY with us. Please let us know if you have any questions or concerns for us in the future. Again, it was a pleasure working with you. Thank you."
Bruce B.
Feb 2016
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Response from Brian Pierce Roofing & Gutters LLC
"Thank you for your review. Brian Pierce"
Brian H.
Dec 2015
Unfortunately, I spoke to soon about this company because after 10 months my roof was leaking and it would require another 5 months and me filing with the BBB for them to do what was required to fix it. The fix was redoing the flat part of my roof and from what I monitored, they did a great job. However, what they did not do is live up to their promise to repair the water damaged wood and drywall caused by their delay. They also did not repair the holes they punched in my roof. (Also, like I said, I saw the work and it was obvious that the water was coming from holes in the denz deck and not from the walls.) Their conduct with the BBB involving this matter landed them a well deserved down grade as well as a log for the world to see of the whole sorted affair filed under resolved complaints 9/22/2015.
Response from Brian Pierce Roofing & Gutters LLC
"[Member Name Removed] WE FEEL THIS REVIEW IS TOTAL NONSENSE, Our contract was with the homeowner [Member Name Removed] She is a very nice lady and a pleasure to work with. We installed a new EPDM rubber roof to her house. Before we installed the roof, there was a problem area above the garage that had been leaking for quite sometime and numerous roofing contractors tried to fix the problem but had all failed. It took a lot of investigation, trial and error for our company to figure out how it was leaking and what to do to fix it after the new roof had been installed. It turns out that the roof above the garage was actually sweating due to no insulation in the garage ceiling. Once we figured that out we added insulation to the roof portion above the garage and installed a new EPDM roof at NO ADDITIONAL CHARGE to the customer. BEFORE we even started the job the ceiling was already stained from all of the prior leaking that no other company could figure out. [Member Name Removed]'s son made it very difficult to resolve her roof issues with various threats but we were determined to resolve this issue, which we DID."
Roy N.
Dec 2015
Original contact was with Danielle (this woman is fantastic to work with). She set up an appointment to meet with Brian several days later. Brian showed up on time and we discussed what I wanted done. He answered a ton of questions and promised me a bid by the next day. Sure enough, a bid was emailed to me the following morning. I replied to his email with questions I had about the bid and a request for locations of prior completed work with the same color shingle product I requested. The following day, Brian satisfactorily answered my questions, included a revised proposal, and provided addresses for four local houses with a Malarkey Legacy Class 4 shingle in the Heather color. After observing one of these houses, I agreed to the new proposal. The roofing crew was punctual and easy to work with. The re-roofing took a bit longer than I was originally told but not so much that it was upsetting. The new gutter/gutter guards, and downspout installation was started several days after the roofing was completed. Again, this crew was easy to work with. A week later, exterior painting of the house and gutters was started by another company. A slight accident occurred and damaged part of a gutter. The paint company agreed to cover the cost of repair. I contacted Danielle (did I mention she is great to work with) and explained the situation. She was able to get the gutter crew back to fix the gutter within several days after the painting was finished. I am very happy to have chosen Brian Pierce Roofing for the work I needed done. I would recommend them for your roofing needs.
Response from Brian Pierce Roofing & Gutters LLC
"[Member Name Removed], Thank you so much for your awesome review. It was a pleasure working with you and we greatly appreciate your business. I enjoy working with homeowners like yourself - kind, patient and respectful! Enjoy your new roof and gutters. Happy Holidays, Danielle :)"
Stephen E.
Nov 2015
unknown
Vernon E.
Nov 2015
unknown
Response from Brian Pierce Roofing & Gutters LLC
"[removed member name], Thank you for your awesome review! We appreciate your business and it was a pleasure working with you. Have a wonderful winter, Danielle"
Steve V.
Sep 2015
unknown
Response from Brian Pierce Roofing & Gutters LLC
"[Member name removed], Thank you for your review - we appreciate it. Please let us know if you need any future roofing needs. Have a wonderful Holiday Season, Danielle"
Alaina R.
Aug 2015
unknown
Response from Brian Pierce Roofing & Gutters LLC
"[Member Name Removed], Thank you for your review and the opportunity to look at your roof. Please let me know if you have any future roofing needs. Danielle"
Jim S.
Aug 2015
Initially, I thought they did a nice job. I was pleased with the work. About two months later, one of the downspouts they installed fell down. When I called and told them about that, they responded immediately. When they came to the house, I also pointed out that one of the fixes they made apparently was contributing to a leaking problem in the front yard. I asked them to look at it, and he said he would. He fixed the downspout, and then drove away. I do not think he ever looked at the second problem. I called and asked someone to come look at it, and was told someone would. Noone ever came out. I proceeded to call three more times, and everntually talked to a supervisor. He said they would be out the following week. That was over a month ago. Noone ever came, or bothered to call. I now have a drainage problem in the front yard that appears to be directly related to one of their fixes.
Initially, I would have recommended them. And now seeing what their follow through is, I would not recommend them to anyone. That is very disappointing.
Initially, I would have recommended them. And now seeing what their follow through is, I would not recommend them to anyone. That is very disappointing.
Response from Brian Pierce Roofing & Gutters LLC
"[Member name removed], I am sorry you are having issues but all the work that we performed was on the back side of the house. We solved the issues you were having on the north and south back side of the house as stated in our proposal. The only thing we did on the front of the house was clean the gutters and that was DONE FOR FREE. You did have issues with a downspout that needed to be reconnected and we came out immediately (as you state) and fixed it. While our installer was there, you asked him to look at another (unrelated) problem area. Our installer informed us that there was water getting behind the gutter and he put sealer in the area, free of charge as an attempt to solve the problem. Sometime later you called and complained that we did not fix the problem. We feel like everything we have been paid for has been done. Once again, if you are having problems with drainage on the front of the house, this has nothing to do with the work we performed on the back of the house. If you are having problems with the front of the house, we will gladly help you try and fix it, but at an additional charge. Please let us know if you would like our help. Thank you, Karen Pierce"
Greg F.
Aug 2015
Roofer was very courteous and showed me every step (where the issue was, what he was going to do, and then showed me the final result).
Brian and his crew were a pleasure to work with and I would highly recommend them again.
I had originally gone through insurance, but the roofers were out about a month and we couldn't wait another month to have a hole in our roof. I called Brian and he was able to squeeze me in, which was very much appreciated!
Brian and his crew were a pleasure to work with and I would highly recommend them again.
I had originally gone through insurance, but the roofers were out about a month and we couldn't wait another month to have a hole in our roof. I called Brian and he was able to squeeze me in, which was very much appreciated!
Response from Brian Pierce Roofing & Gutters LLC
"[Member name removed], Thank you for finding us on Angie's List. It was a pleasure working with you and we appreciate the business. Let us know if you have any future roofing needs. Danielle"
Burton H.
Jul 2015
unknown
Response from Brian Pierce Roofing & Gutters LLC
"[member name removed], Thank you for your review on Angies List! We look forward to working with you again and getting everything complete in September. Have a wonderful day! Danielle"
Sandra B.
Jul 2015
unknown
Response from Brian Pierce Roofing & Gutters LLC
"Thank you for your review [member name removed]!! You are a pleasure working with. Have a wonderful summer, Danielle"
Licensing
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FAQ
Brian Pierce Roofing & Gutters LLC is currently rated 4.7 overall out of 5.
Brian Pierce Roofing & Gutters LLC accepts the following forms of payment: CreditCard
Yes, Brian Pierce Roofing & Gutters LLC offers free project estimates.
No, Brian Pierce Roofing & Gutters LLC does not offer eco-friendly accreditations.
No, Brian Pierce Roofing & Gutters LLC does not offer a senior discount.
Yes, Brian Pierce Roofing & Gutters LLC offers emergency services.
No, Brian Pierce Roofing & Gutters LLC does not offer warranties.