Berwick Electric Co
About us
Locally owned and operated in Colorado Springs, CO, Berwick Electric Co. has served the Pikes Peak region since 1921. There are an average of 25 office employees and 85+ electricians. All of our work is backed by a one-year labor guarantee. You reach a person immediately when you call our offices, and you will be connected to someone who can answer your questions. Our service department is supervised by project managers/estimators who have many years of experience (some 20+) in the electrical field. See website for additional info. Mailing address - P.O. Box 7286, Colorado Springs, CO 80933.
Business highlights
Emergency services offered
104 years of experience
Services we offer
& Panel Inspection., Appliance Installation, Audio-Visual Systems, Data Communications, Design & Build, Electrical Construction, Fire Alarms, Home Inspection, Infrared, Maintenance, Motion Sensor Lighting, Outlets, Phone & Computer, Power Quality, Residential & Commercial Electrical Service & Repair - Electrical Repair, Telecommunications, Wiring
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.838 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 3% | ||
| 0% | ||
| 5% | ||
| 0% |
Showing 1-25 of 38 reviews
Dean N.
Aug 2016
unknown
Beth S.
Mar 2016
unknown
Dennis S.
Oct 2015
unknown
Tom C.
Sep 2015
unknown
Response from Berwick Electric Co
"We appreciate your understanding about the breaker. We try very hard to provide a well stocked van to prevent this but it is impossible to carry every brand, size and configuration. I'm glad you were able to save money on the breaker and I hope you didn't have to go far. Thank you for calling Berwick Electric and I hope you enjoy the hot tub! Doug Berwick"
Nancy J.
Aug 2015
unknown
Response from Berwick Electric Co
"We have no record of ever doing this job. There is no customer named [removed member name] in our database. We do not bill a job until it is complete unless it is project that extends over multiple months. If I can be of assistance to [removed member name] I would appreciate a phone call. Satisfying our customers is our number one priority at Berwick Electric Co. Doug Berwick, President"
James W.
Jul 2015
Not well. it appeared that installing the ceiling fans was a challenge and struggle; the light fixtures were not hung straight and the ceiling fans made noise. We did ask for a callback and received one but we were essentially told that the issue was the fans(which were not inexpensive, having been purchased from Austin Bluff Lighting.
Response from Berwick Electric Co
"I am sorry to hear of your disappointment in our service. I do see where we sent a second electrician out at no cost to check the installation and do some adjustment on the owner provided fan installation. This is the first complaint that I am aware of and the work was performed nearly a year ago. Please contact me if you feel there is something further that we need to do but keep in mind that we can not guarantee performance of equipment provided by others. Doug Berwick, President"
James M.
Apr 2015
It worked out just fine. I've used them for several jobs in my house over the years. They are m go to electric company. Their price was competitive.
Response from Berwick Electric Co
"Thank you for continuing to rely on Berwick Electric Co. for you home's electrical needs. Return customers and their evaluation of us is critically important to continually trying to improve our service. Doug Berwick"
Jennie M.
Oct 2014
unknown
Response from Berwick Electric Co
"Dear valued customer, Thank you for taking the time to let us know about your experience with our company! We are pleased to hear that you were satisfied with the work completed; it is our pleasure to provide excellent customer service. If you have any future electrical needs, please give us a call! Sincerely, Berwick Electric Co."
Marjorie R.
Oct 2014
A home inspection revealed that when the house was constructed 40 years ago, the furnace and sprinkler system were double-tapped on the same 20amp breaker. This procedure no longer conforms to regional building code. The Berwick electrician split the connections and installed the correct amperage breaker. He also fastened a loose box in the garage and walked with me through the house to determine the locations for ground-fault-circuit-interrupter outlets (which I will install later). He was polite and friendly and explained to me what he was doing and why. I found this a completely satisfactory experience and recommend Berwick to others.
Response from Berwick Electric Co
"Dear valued customer, We appreciate your feedback; it is our pleasure to provide excellent electrical services! We are glad to hear that our electrician took the time to make sure that you understood not only the work that was being done, but why it was done. We hope that you will consider us for any future electrical needs you may have! Sincerely, Berwick Electric Co."
Moises C.
Oct 2014
Things went real well. First they came and surveyed the home to see the possibility, took several pictures of the attic and garage to determine where and how the lines should run. It was a long day for them when they actually did the work. About 6 weeks later when all the other renovations we had going on were compete we found out that 4 were not working. A team was sent out and in under 3 hours they detected the shorts (sensitive wiring) and had them fixed and working. This company cares about the quality of their work and stands by it. Very pleased!
Response from Berwick Electric Co
"Dear valued customer, Thank you so much for taking the time to provide feedback about your experience with our company! Excellent customer service is one of our top priorities, and we are glad to hear that you were satisfied with our performance. We hope that you will consider us for your future electrical needs. Best, Berwick Electric Co."
Mark L.
Aug 2014
We lost partial power to our house on a Saturday morning and after some investigating, it was suspected that a power cable from the electric company's meter to our breaker box had broken underground. A call to Berwick revealed they had the equipment to pinpoint the break and complete this fairly complex repair (few electrical repair companies in the area have the equipment and experience Berwick has). I contacted other companies with similar equipment, but none were responsive like Berwick. They promptly returned my call, listened to my problem and dispatched a technician within hours on Saturday.
Due to the complexity of the problem, the required equipment and personnel to search for the break weren't available until Monday. As such, the technician offered a couple options to temporarily restore power. He was very transparent about the costs and benefits of both options and allowed us to make an informed decision. Installing a temporary line was the best option for us and he got it installed quickly.
Berwick came back as planned on Monday, expertly found the break (with dual confirmation for assurances before digging) and repaired the line. In fact, they found two lines had been compromised and corroded from ground water. They fixed both lines and repaired the hole they dug--you can't even tell it happened. Fortunately, the break was under a section of mulch and not turf or driveway, so the hole was easier to backfill. Nonetheless, Berwick was very considerate of the landscaping and took great care of us. They communicated each step, gave us options, and expertly resolved the problem. We were very happy and will use them again.
Due to the complexity of the problem, the required equipment and personnel to search for the break weren't available until Monday. As such, the technician offered a couple options to temporarily restore power. He was very transparent about the costs and benefits of both options and allowed us to make an informed decision. Installing a temporary line was the best option for us and he got it installed quickly.
Berwick came back as planned on Monday, expertly found the break (with dual confirmation for assurances before digging) and repaired the line. In fact, they found two lines had been compromised and corroded from ground water. They fixed both lines and repaired the hole they dug--you can't even tell it happened. Fortunately, the break was under a section of mulch and not turf or driveway, so the hole was easier to backfill. Nonetheless, Berwick was very considerate of the landscaping and took great care of us. They communicated each step, gave us options, and expertly resolved the problem. We were very happy and will use them again.
Response from Berwick Electric Co
"Dear valued customer, We appreciate that you took the time to provide feedback on your experience with our company, and we are glad to hear that you are happy with the work done. Our electricians have years of experience under their belts, and we genuinely care about the community that we have been a part of for so long! We are also pleased to hear that our staff clearly communicated your options to you and resolved the problem. Should you have any electrical issues in the future, we hope you will give us a call! Best, Berwick Electric Co."
Robin M.
Jun 2014
Berwick isn't the low cost provider, but they were not that much more expensive and having a service provider with the history and reputation of Berwick is worth the additional cost. Terry came out to provide an estimate and was an extremely knowledgeable professional. Frank did all of the installation work and he was a great guy, hard worker, friendly, and cleaned up better than other contractors we've had.
I messed up with my initial bid request and Terry and Frank we quick to provide the additional service I needed.
I would highly recommend Berwick electric. Spend the few extra dollars and get some excellent service.
I messed up with my initial bid request and Terry and Frank we quick to provide the additional service I needed.
I would highly recommend Berwick electric. Spend the few extra dollars and get some excellent service.
Response from Berwick Electric Co
"Dear Valued Customer, We appreciate your feedback on the service provided by our company, and we are glad to hear that you are satisfied! Our staff and electricians strive to provide excellent service, which helps us maintain our great reputation in the community. Thank you for recommending our company; should you need electric services in the future, we hope that you will give us a call! Sincerely, Berwick Electric Co."
Scott K.
Jun 2014
The price was absolutely reasonable. The job went very well overall. I would recommend their professionalism and promptness. Their work was above standard. It was a very positive experience. This company has been in business a long time and they have a good reputation. We were very happy with the work they did.
Response from Berwick Electric Co
"Hi, [Member name removed]! Thank you for taking time to provide such great feedback on our company! We genuinely appreciate it. We are pleased to hear that you were satisfied with our level of professionalism and excellent work. Providing great customer service is one of our top priorities. Should you have any future electrical work, we hope that you'll keep our company in mind! Have a wonderful summer! Sincerely, Berwick Electric Co."
Annabel K.
Mar 2014
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Response from Berwick Electric Co
"Dear Valued Customer, Thank you for taking the time to give our company an "A" rating! It is our top priority to provide excellent service. Should you have any future electrical needs, we hope that we have the opportunity to serve you again. Sincerely, Berwick Electric Co."
Ben S.
Feb 2014
Fantastic. Daniel responded within minutes of our after hours emergency call, and showed up faster than expected, as he had another call to deal with first. Daniel was very professional, courteous and efficient, wasting no time to begin the troubleshooting process. He explained to me ahead of time that there would be a premium charged due to the after hours nature of the call, so no surprise in the cost for the service. I would highly recommend Berwick Electric and Daniel in particular for his excellent customer service. Thanks again!
Response from Berwick Electric Co
"Dear Valued Customer, Professional, timely service is one of our top priorities at Berwick Electric, and we are pleased to hear that your experience matched our goals! Thank you for taking the time to write a review; we genuinely appreciate it. Our electricians strive to go above and beyond, treating each customer with excellent customer service. Again, we are glad that you had a positive experience with Daniel. We hope that you will keep our company in mind, should you ever need an electrician in the future. Sincerely, Berwick Electric Co."
Dacia M.
Feb 2014
The recessed lights in my kitchen were not working properly. Only one out of the four lights would come on, making me think there was a short or a bad connection somewhere. I called yesterday to request service and the appointment was set for today. Their electrician, Daniel, was very friendly and professional. He quickly assessed and diagnosed the problem. While working on the lights, some insulation was falling out of the ceiling. Daniel grabbed a trash bag to catch the insulation to minimize the mess, which I appreciated. After he fixed what turned out to be a loose wire, he cleaned up the insulation mess and was on his way. I was very pleased with the quick work, clean up and professionalism. I would hire Berwick again, and would recommend Daniel; he knew what he was doing.
Response from Berwick Electric Co
"Dear Valued Customer, We are very pleased to hear that you had a good experience with our company, and thank you for taking the time to write a review! Daniel is a superb electrician, and he's a great representation of the company. We hope you keep Berwick Electric in mind for your future electrical needs! Sincerely, Berwick Electric Co."
John B.
Jan 2014
Anytime I’ve used them, they come out and do a great job. The job only took about an hour. They were really, really quick!
Response from Berwick Electric Co
"Dear Valued Customer, Thank you for sharing your positive experience with our company! It is our top priority to provide excellent service. Should you have any future electrical needs, we hope that we have the opportunity to serve you again. Sincerely, Berwick Electric Co."
Sharon S.
Dec 2013
Lucas Berwick was prompt, professional, friendly, knowledgeable, careful and got it done quickly and correctly--- on Christmas Eve, no less!! I was very impressed, and would call them in a nanosecond for any future electrical needs. I would recommend them to my mother (that's high praise, by the way!)!!
Response from Berwick Electric Co
"Dear Valued Customer, Thank you so much for sharing your feedback on our service. We are very pleased to hear that you were satisfied with the outcome, and we do hope that you'll keep BEC in mind for any future electrical needs. Have a wonderful New Year! Best, Berwick Electric Co."
Patricia D.
Dec 2013
It was a very simple fix and he took his time making sure everything was correct. It was very frustrating finding this problem but he finally figured it out for us.
Response from Berwick Electric Co
"Dear Valued Customer, We are thankful that you took the time to share your experience with our company, and we are glad that you were satisfied with our work! It is our pleasure to provide excellent service. We hope that you will consider our company for any future electrical needs that you might have. Sincerely, Berwick Electric Co."
JEANNE H.
Aug 2013
I called one day and the appointment was set for the next day. We had personally replaced our GFI about 6 mos. ago but it quit on us. The test button went in but wouldn't pop back out. That part was replaced. Also, our hall bathroom had two light switches, one in the bathroom itself and one in an adjoining bedroom to turn on the bathroom light. We personally replaced the non-operational switch but then it turned off the electricity to the bedroom on the other side of the bathroom. Strange! These two problems were solved and we're good to go. What surprised us is that this electrical work was done through instrumentation without turning off the power to these spaces.
The work was done quickly and to our satisfaction. GFI cost about $25, which sounds steep in price but it's undoubtedly a better product than we installed ourselves. The rest of the cost was labor. Workman was friendly, efficient, and got the job done for us. We recommend this company for your electrical needs.
The work was done quickly and to our satisfaction. GFI cost about $25, which sounds steep in price but it's undoubtedly a better product than we installed ourselves. The rest of the cost was labor. Workman was friendly, efficient, and got the job done for us. We recommend this company for your electrical needs.
Response from Berwick Electric Co
"Dear Valued Customer, Thank you for taking the time to share your experience with our company – we are glad that you were satisfied with our work! It is our pleasure to provide excellent service. We hope that you will consider our company for any future electrical needs that you might have. Sincerely, Berwick Electric Co."
Roger I.
Aug 2013
I called on Tuesday afternoon. I told them that I had a GFI circuit that had tripped and I could not reset. They told me that they could be out Wednesday around noon and would call 30 minutes before arrival. Don called about 1215 and arrived about 10 minutes later. After looking at the GFI outlet he had it repaired in about 15 minutes. He told me that the outlet had been miss wired when the house was built 5 years ago. The Line and Lead were reversed and that prevented the GFI from resetting. It only worked for the past five years because it had never been tripped. Thank you Berwick for fast courteous service.
Response from Berwick Electric Co
"Hi, [member name removed], Thank you for taking the time to write a review. We are very pleased to hear that you were satisfied with your experience with our company! Should you have any future electrical needs, we are here to help. We hope that you enjoy the rest of your summer. Sincerely, Berwick Electric Co."
Dawn S.
Jul 2013
I am very pleased with them. They were here within 30 minutes. They always show up and come within the hour. I am very happy and pleased with them. I have never had anyone come out so quickly for anything. The first time we used them years ago we had flames coming out and my daughter called them and they came out right away.
Response from Berwick Electric Co
"Dear (removed member name), Thank you so much for taking the time to describe your experience with our company. We are very pleased to hear that you were satisfied with the prompt service provided by Berwick Electric Co.! Thank you for considering us for your future electrical needs. Sincerely, Berwick Electric Co."
Brad G.
Jul 2013
Well done. Very professional.
Response from Berwick Electric Co
"Dear valued customer, Thank you for taking the time to provide feedback about your experience with our company. We are glad that your experience was a positive one! Thank you very much for considering us for your future electrical needs. Sincerely, Berwick Electric Co."
Brian H.
May 2013
It went great. The person they sent is a credit to his profession.
Response from Berwick Electric Co
"Dear customer, We're so glad you had a good experience with our electrician. Thanks for taking the time to review us, and please keep us in mind for your future electrical needs. Sincerely, Berwick Electric Co,"
Allison H.
May 2013
I noticed a week or so ago that the outlets in the master bathroom weren't working. Turns out, neither were the outlets in the hall bathroom or the outlet that I knew about in the garage. I finally had time to request service and Waldo from Berwick Electric contacted me very quickly. He said he thought he could talk me through it, as he was pretty sure it was just a GFI receptacle that I needed to find and to trip.
I found one in the house, but it wasn't the right one. Waldo used a lot of patience with me and pulled up contractor's notes on the house to see where the elusive receptacle might be found. I finally found it in the garage behind the snowshoes, tripped it, and ta-da! The outlets are working perfectly again. Waldo did not charge for the help, but only asked that I remember him and Berwick Electric whenever I need any electrical work. You can bet I sure will! What great service!
I found one in the house, but it wasn't the right one. Waldo used a lot of patience with me and pulled up contractor's notes on the house to see where the elusive receptacle might be found. I finally found it in the garage behind the snowshoes, tripped it, and ta-da! The outlets are working perfectly again. Waldo did not charge for the help, but only asked that I remember him and Berwick Electric whenever I need any electrical work. You can bet I sure will! What great service!
Response from Berwick Electric Co
"Dear customer, We're pleased to hear about your positive experience with Waldo and Berwick Electric Co. Thank you very much for considering us for your future electrical needs! -Berwick Electric Co."
Licensing
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FAQ
Berwick Electric Co is currently rated 4.8 overall out of 5.
Berwick Electric Co accepts the following forms of payment: CreditCard
Yes, Berwick Electric Co offers free project estimates.
No, Berwick Electric Co does not offer eco-friendly accreditations.
No, Berwick Electric Co does not offer a senior discount.
Yes, Berwick Electric Co offers emergency services.
No, Berwick Electric Co does not offer warranties.