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Bear Automotive
Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Bear Automotive has been in business for 18 years. We pride ourselves in our excellent service and loyal repeat customers. We have more than 40 years of experience as an ASE Certifified Master Mechanic, 2000 hours of General Motors schooling, 500 hours of Ford schooling, 450 hours of Chrysler schooling, 200 hours of Toyota, Nissan and Mazda Schooling too!
Business highlights
Emergency services offered
27 years of experience
Services we offer
#1 RATING IN COLORADO SPRINGSBrakes, electrical & computer diagnostics, exhaust systems, suspension & steering systems, tune-ups, vehicle mileage maintenance program & cooling systems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9217 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 217 reviews
James V.
Feb 2020
Poorly. They broke a hood hinge and scratched the paint. Theb=n they lied to me.
Response from Bear Automotive
"We here at Bear do not like to have confrontation. However, your employee is lying to you and your company, Reincarnation, should take responsibility for your employee damaging the vehicle. Yourself, as the owner and the employee who picked up the vehicle both said " the guy who put the hinges on (at your shop) has left the hinge bolts loose before. As I have said in response to the other websites you have posted about this on, we have pictures of the car when it arrived. All taken within 15 min of the vehicle being dropped off. I also have video of your coming into our shop aggressively yelling to us."
BRUCE D.
Jan 2020
Excellent. I turned my car in first thing in the morning. They got to my car immediately. They suggested that we update our brakes and everything else is okay.
Response from Bear Automotive
"Thank you! We always look forward to seeing you and appreciate your trust in us!"
Rich G.
Jun 2019
Bear Automotive refunded the payment for the water pump they installed without my asking for any compensation. They admitted there mistake and apologized and I am grateful for their professionalism. The leak was fixed by the dealer and so far I have had no further leak problems. I would definitely consider Bear Automotive for future business because of their honesty.
Response from Bear Automotive
"Thank you. We appreciate that you will consider us in the future. We would love to earn back your trust."
Darin H.
May 2018
Bear Automotive and staff were phenomenal in repairing a transfer case on my son's car. They did a thorough estimate at no cost and were upfront on the estimate and all the details of work to be done and upfront that the price could vary once they were able to remove and evaluate the issue. Sharie was awesome in keeping me up to date on the progress and coordinating the exceptional work done. I have found an honest place that performs outstanding work and I recommend them to anyone looking for the same.
Response from Bear Automotive
"Thank you!!! We are grateful to have earned your business! Our customers are what make us who we are! Thank you for the opportunity to work on the Bravada, we look forward to working with you in the future!"
Eric C.
Dec 2017
Great! My brakes don't squeak now and car is running well.
Response from Bear Automotive
"Thank you !"
Eric C.
Dec 2017
Great! I got new brakes that don't squeak now and they determined nothing was wrong with my battery. No issues
Response from Bear Automotive
"Thank you for the opportunity to earn your business! We appreciate our customers! We look forward to working with you again. Thank you"
Celeste F.
Dec 2017
Overall, very well. They experienced issues receiving the replacement part, which caused a delay in getting the work completed. However, once this became known, they offered a loaner vehicle while the work was completed. They were in near constant contact and kept us informed throughout. Very professional and worth the time.
Response from Bear Automotive
"Good morning, We are glad that after all the issues you were still happy with us. We understand your frustration with the parts issue. We were glad we were able to help. We truly appreciate the review. We look forward to working with you again! Again, thank you for your patience with everything."
Robin M.
Oct 2017
Excellent - very personable and took care of it as soon as possible
Response from Bear Automotive
"Good morning, Thank you for letting us earn your business. We truly appreciate our customers. Without them, we wouldn't be here either. We look forward to working with you in the future. Thank you"
Meg J.
Sep 2017
They are the best - we have been using them ever since we moved to the area 6 years ago. Very honest and professional.
Response from Bear Automotive
"THANK YOU!!! Working with your family has been a pleasure. Thank you for trusting us with your vehicles! We look forward to continuing our relationship with your family!"
Rob K.
Aug 2017
Excellent! Working with the team at Bear Automotive is really great! I appreciate the quality of their work and the confidence I have that they've done a great job.
Response from Bear Automotive
"Thank you!! We really appreciate your trust in our our work. Our customers are the greatest part of our company! As always, we look forward to continuing to build a relationship with you and work with you to keep your vehicles running! Thank you Bear Auto"
Laurie S.
Aug 2017
There is a reason why Bear gets such great reviews; because they earn them with quality service and integrity. My teenage son was anxious for me to write this review because he was so impressed with their service and finds them to be trustworthy and reputable - something he has not yet seen in his previous experience with auto repair/service. Bear treats you like family not only in a hospitable way, but also with the value it seems they would want their own family to receive. I have been going to them for years. They go above and beyond customary standards for auto repair and service. My son was impressed with the technician who helped a customer fix something completely unrelated to his repair that was just paid for, just out of courtesy and to help the customer. That kind of service is typical of Bear. They go out of their way to do little things for you to just make your experience positive. It's not uncommon to have the owners come out and update you on your service or show you progress on your car. They also research the most reasonable and practical solution for your kind of problem that doesn't break your budget. I love Cherie (Sorry, if I got the name wrong) who just makes the whole process smooth and efficient and goes out of her way to make sure my needs are accommodated (including making sure I have transportation to pick up my son from work!! while waiting for my car repair). I love that their work is warrantied and insured so you, the consumer, gets the benefit of extra roadside assistance when needed and quality control on previous repair work. They are remarkably knowledgeable and skilled in their field. With that said, no one is perfect, and of all the repairs completed, I have only had one that didn't work for me. But in good fashion, the owner fixed it himself to make sure the repair was done correctly and I am satisfied. Bear lives up to their motto of "Honesty, Integrity, and Value." I also think it rocks that they have female technicians!
Response from Bear Automotive
"Thank you for your review!! We are truly happy to know that you both have great experiences here! We have enjoyed working with you over the years. Its our amazing customers who allow us to continue! It really makes us feel great that your son at such a young age was impressed so much to want to write this review so badly! What a great son you have raised! We look forward to continuing to work with you and him in the future! Thank you for being our customer!"
Rob K.
Jun 2017
Very well. I trust them.
Response from Bear Automotive
"Hi, Thank you for your review. We truly appreciate you trusting us with your vehicles. We look forward to working with you in the future!!! Thank you for being a loyal customer!"
Julie F.
May 2017
other than taking longer than quoted I was well pleased with the service.
Response from Bear Automotive
"Good morning, First, I would like to thank you for your review. I'm so sorry the service took longer then expected. I would like to look you up in our system and to work with you to make up for this issue. If you could either email me or private message me on here so we can discuss this, I would appreciate it. Thank you."
Bradley M.
Apr 2017
First problem resolved very fast; SUV exhaust hanger by the headers had bounced off causing an exhaust leak and as much noise as a v8 running glass packs. The second service item was equally fast considering the amount of time it takes to get to the timing belt area. I had them fix the normal wear and tear items... The local GM dealership wanted a bit more dollars and a lot more time to fit me in their schedule.
Response from Bear Automotive
"Thank you for allowing us a chance to earn your business! We truly appreciate you as a customer! We look forward to working with you again in the future! Thank you!!!!"
JURO P.
Mar 2017
The wife loves that her car actually runs better with the new injectors. Bear found a vendor that guaranteed the injectors for three year. Bear done good!
Response from Bear Automotive
"[Member Name Removed], Thank you for allowing us to work with you. We appreciate working with you, we know you have many other choices. Hope the MKX is running great! Thank you also for your review!!! We look forward to working with you again! Please let us know if we can help with your automotive needs !"
Mary J.
Feb 2017
Front desk lady was super nice and helpful both over the phone and in person. Didn't question their honesty once. Dropped my car off and a little while later, I got a call with what needed to be fixed. They got it done within a few hours and I was on my way. Very reasonable price, too.
Response from Bear Automotive
"[Member Name Removed], Thank you for your business! I want to apologize for not responding to your review sooner, I missed seeing it was here. Thank you so much for your review! We look forward to helping you in the future!"
Barry H.
Feb 2017
Excellent! I had taken my vehicle to a couple different mechanics. Both said they were unable to locate the problem and could not help me. My 1998 F150 would typically start and run fine 99% of the time, but maybe a couple times a month would not start at all or start and then not re-start leaving me stranded. Bear Automotive was patient enough to go out and start the truck daily until it finally failed to start as I had reported. After a couple weeks they were able to isolate the problem and got it fixed very quickly at that point. Price seems reasonable for the services performed. Very happy and would highly recommend.
Response from Bear Automotive
"Thank you for your review, We really appreciate it. Thank you for allowing us the time to isolate the issue and replace your fuel pump. We look forward to working with you again!"
Shane G.
Dec 2016
Well
Response from Bear Automotive
"Thank you for the review!! Hope you 4Runner is doing well! Please let us know if there is anything we can help with in the future. We look forward to working with you again!"
Matt S.
Nov 2016
I called the morning prior to try and get an appointment, and they were great at being able to work their schedule to accommodate my schedule. Since I had to wait there, they had me in and out in just a couple hours...including waiting on the parts to be delivered. Thank you.
Response from Bear Automotive
"Hey there [Member Name Removed], Thank you for your review. I'm glad you're happy with our services. Have a Merry Christmas! -Bear Automotive"
Patrick B.
Oct 2016
Overall, the work was excellent. The job was completed in less than 2 hours. So far to date (3 weeks later) ,the brakes are working properly and no squealing to report.
Michelle B.
Sep 2016
Very friendly staff. I called last week and was able to pick my time and day for the appointment. The lady answering phones was able to give a quote or replacing both locks, if that was the issue. The problem was diagnosed, discussed, and replaced. The only change in price was even less than initially quoted, plus Angie's list discount. I saved over $100 dollars going to Bear compared to the dealer. The job took over two hours, but the great play area and bear decorations all over, made the time pass easily with my very busy two year old. Thank you.
Gina P.
Sep 2016
unknown
Holly B.
Aug 2016
As a female with limited knowledge about auto repairs it was important for me to find an auto service that I could trust. I recently had my Rogue inspected by Nissan and left with a long list of costly recommended repairs/services. I attempted to do research and completed a couple of the services for a fraction of the cost. There were several items I could absolutely not do on my own and after a lot of research I found Bear Automotive. I'm glad I did. The staff was great, the owner himself came out to explain what I really needed as opposed to what wasn't necessary (most of what Nissan recommended). They saved me a lot of money and frustration. Thank you for your honesty, work ethics and great customer service! Holly B.
Marion H.
Jun 2016
unknown
Steve S.
Jun 2016
Don has worked on my Sister's car, my brother's car, and my car. All three were done professionally, at a reasonable price, and with no need to go back a second time to have something adjusted. I will return. Thank you!!
Licensing
State Contractor License Requirements
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FAQ
Bear Automotive is currently rated 4.9 overall out of 5.
Bear Automotive accepts the following forms of payment: CreditCard
Yes, Bear Automotive offers free project estimates.
No, Bear Automotive does not offer eco-friendly accreditations.
No, Bear Automotive does not offer a senior discount.
Yes, Bear Automotive offers emergency services.
No, Bear Automotive does not offer warranties.