AY REALTY, LLC

It went worse than I could have imagined. Let me start with the fact that I have documented lies from them, I have lost my insurance because of them, and I am in the hole about $5000 because of their service. They met with the current renters once and where not clear so they were constantly still calling me. They then began showing the property and were not sending me any correspondence. Once confronted they began sending me emails of a weekly status. During these status they would say I showed the property 4 times for example. Twice I confronted them that the renter said they were not contacted. They would then inform me that "Oh, it must have been a typo, we did not show it at all that week:" This was a constant theme to tell you what you want to hear (lie). Next the renters moved out and they did not collect anything from them, keys or garage door openers etc... I then asked them to have someone fix up the place (paint etc...) and after 1 full week nothing was done. Once confronted again they finally sent someone over 3 days later. Lastly, when this person showed up, he called me because one of my pipes had froze. Upon my arrival to the house I found that they had the heat completely turned Off. They had not checked the property since the renters moved out once. We are in court discussing losses now.

My husband and I met with Andy Shinn, owner of AY realty. He was prompt and had all of the information present with him that we had questions regarding. Andy was very professional, gave us great ideas regarding renting our home, the laws regarding rentals, had comps on rentals in the areas and pricing for services are very reasonable for services provided. If we decide to rent our home in the future, we will definitely be calling upon Andy and AY realty to help us out.