Axl Custom Painting

I've used this company before, and the great job they did before and the reasonable price were the two primary reasons for using them again. Axel, the owner, has assembled a group of great craftsmen, including team leads with exceptional experience, responsibility and commitment to excellence. During the five days the job took, I felt completely comfortable in my interfaces with the team - and Axel was always available if there were any higher level questions or issues. At one point when Axel was temporarily out of town, I asked the team lead how he felt about the boss's absence. His answer, given with a smile, was simple: "He trusts me." What more can one say about the kind of people Axel employs and the kind of manager Axel is. Whenever there were concerns, the team immediately listened and responded. They also did several small but significant add-ons that weren't in the written proposal without changing their price. Before the job began, when Axel and I went over the job description I mentioned two key requirements: color coordination of the three different products required to refinish the house, and careful cleaning of the numerous windows after the job was done. Now that the job is complete, my wife and I are so pleased by how well the colors coordinate between semi-transparent stain, solid stain, and paint: slightly different to add interest, but completely compatible. It's as if we have a new house instead of its actual 30 years. And the windows look like a professional window cleaner did the job. (We've had the house refinished multiple times over the years. And in almost every prior job, I've had to hire a window cleaner to come by and clean up the mess on the windows caused by the power washing and the bleeding of the stain spraying.) Finally, I'll say this about Axel himself. He's a very savvy craftsman in his own right, he listens well and is clear and to the point in discussions, and he maintains a friendly, poised, and customer-driven demeanor. Needless to say when we need a company to work with us on future painting projects, we'll stick with Axl Custom Painting.

VERY punctual! VERY helpful and stayed on project until it more than met my expectations. Axl is friendly, knowledgeable, has attention to detail, and very patient

They did a great job and were absolutely wonderful. Axl, Caesar and his crew did a great job. Caesar is an artist who is super patient and gets the lines perfect. Axl did all the woodwork and staining. He is a wonderful and nice guy. We are going to hire them to stain our deck as well. Anytime we ever need additional painting work, we will be calling them back.

They clean up after themselves. They are prompt. They have attention to detail. They are always willing to deal with any issues I have.

The team was exemplary, with skilled and hard-working team members. They were thorough and responsive. The results turned out great, and they addressed every concern we called to their attention (most of which were minor ones). An example is a typical issue with jobs like this: despite the precautions they took protecting the windows, in some areas the stain crept past the tape, leaving some areas that needed to be cleaned. I watched a few of the guys and was impressed with their thoroughness - and the care they took to avoid scratching the glass.
One thing that was especially important to us was that when the team was working on the roof we asked that they avoid stepping in the middle of the stone-coated steel panels. (The carelessness of other teams in the past had left many of our panels bowed in the middle.) The team was very conscientious about this, and I saw no problems during the job.
It was obvious to us that Axel, and indeed every team member, were all committed to doing an excellent job for us.