ASPEN ROOFING INC

The job was sub contracted to a crew without my consent, there were issues and when Steve came out he got rude and told me that he wasn't there for cosmetics and he would just leave. The cost was $11085. and I feel that quality as well as cosmetics should be a priority. There were other things as well.

They were very communicative once we had gotten an estimate and agreed on the work to be done. The materials they ordered got here on exactly the day they estimated that they would, and the work crew actually was able to come to complete the work a day early (they informed us of this in advance and we agreed to it.) It took a little while to get them down for an initial estimate, but given the fact that everyone else in the area was affected by this hail storm, it's pretty understandable. Two other roofing contractors we called for estimates never even bothered to show up, so this was not so bad. All in all, this was a pretty painless experience, much easier than I was expecting it would be.

unknown

very well timely done and great cleanup

They were prompt and courteous when called about fixing the leak. They were able to come out the next day to fix the problem and thankfully no further storms occurred so the damage from the leak was minimal.

We had used Aspen Roofing about 6 years ago to replace the roof on our house. Steve and Karen are professional, polite and efficient. Steve gave us an estimate and told us he would work with another contractor who was working on our property at the same time. The workers arrived on time and were both polite and professional. They worked quickly and were thorough in clean up. This company employs the most honest, hard working and courteous people!

I have dealt with Steve Seder of Aspen Roofing for about 20 years now and I've never been disappointed with his responsiveness, his integrity or his work product. He has put 5 or 6 different roofs on houses I own, and has done a number of roofing repairs. He is top-notch.

They were quick and professional.

They were great.

I was very pleased with the work. He did a great job on the house and was very reasonably priced.

They bid the work and did the work on time.

Aspen Roofing was chosen because I had a lot of rotten wood that needed replacing and they promised to do it at no additional cost.
There was a several month delay in getting started they blamed it on wether. When the did start the workers where dropped off without even a ladder. They had to borrow my ladder to get on the roof. No one spoke english so there was a communication barer. They had no wood at all and initially replace none of the rotten wood Re-roofing over missing and rotten decking and putting the drip edge over rotten facia boards. When I complained they stated there was no rotten wood. When I complained more and stated the replacement of the rotten wood was the primary reason for choosing then and if there was no rotten wood why would that have been included on there bid? In addition the ice and water shield in bid was not installed and shingles put on the low sloped roof. Because of that It failed inspection and the shingles had to be removed and the proper roofing for low slop roof installed. During that time they also agreed to replaced some of the visible rotten wood but being done after the fact resulted in a very sloppy job. I got 5 bids 4 had 5 year warranty on there workmanship Aspen Roofing only gives 3 and now I see why I will be lucky if it lasts that long. I was going to withhold payment until is was corrected but they put in there contract that you must pay in full within 30 days of face additional charges. They also stated the completion date was when they say there finished not when they pass inspection, not when I am satisfied. So there date for completion was after 2 days of fast past work and did not include the month it took them to redo some of the work to pass inspection.
They where very nice in the begging but I spent $4638 for a roof that should last more than 20 years, I got a sloppy job and am likely to have problems in just a couple of years.

Aspen was really excellent. They did an excellent job!

They threw off our old shake roof and replaced it with a new roof. Though it was difficult to work in the winter; they did a beautiful job. I have had no issues with my roof so far. The price was good for what they did and it was a little lower compared to the other roofing companies. They did the gutter work also. Their quality of work and their responsiveness was excellent. I would use them in the future if needed.

went very well cleaned up area very well problems fixed ie: damaged downspout replaced quickly

We signed the contract in Nov 2008 so they were working during a Colorado winter. They also had to coordinate their efforts with Gutter Helmet who were also installing new gutters. We had a Decra metal roof put on to replace the shake roof. This was a huge job as we have a 6000 plus sq. ft. home. The had many stops and starts due to snow, ice and high winds. They were extremely hard working and did an outstanding job installing this amazing and gorgeous roof!

Prompt, punctual, professional, good clean up. Finished on time and budget.

It went smoothly with few surprises or problems.

In the beginning and all the through the process they were very nice and the price was good, but they really did a very poor job. I would not use them again.

We are very happy with this company. We were so pleased with their work, they finished the job within a very timely matter. They had a really large crew working on the project and the clean up was spotless.

I spoke with Karen to set up an appointment for my leaky roof. Karen was very helpful and professional over the phone. She set up an appointment right away. Steve came out and gave us a very fair estimate for the roof. A few days later Steve came back and repaired the leaky roof, and replaced the missing flashing. This was a great experience and they are good people to work with.

Everyone was extremely friendly, helpful, and honest.

When you call you'll speak with Karen, she's Steven's wife and handles the office side of things. They did a good job and they were good people to work with. We would use them again in the future if needed.