Arrow Moving and Storage grew from small-town beginnings in Cheyenne, WY, in 1936. Our mission is still the same as it was over 80 years ago: to service residents and business people with high-quality, personalized moves. The only difference between 1936 and today is that now, we carry out this mission in cities around the world. We strive to meet the needs of every customer, and as a Mayflower agent, we have the resources to move and store anything.
Again it was a great experience and I feel more than comfortable in referring other people to this company
Description of Work: We were moving from Castle Rock into the Springs. We called Arrow Moving and Storage because of recommendations from friends. They did a great job and we will definitely use them again. We have also referred this company to our friends and they too had a wonderful experience. Moving is always stressful so it was a nice surprise to find a company that was so professional and cared about our belongings. They were on time and our move went very smoothly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alex B.
10/2017
5.0
moving companies, storage units
 + 0 more
Excellent customer service and pricing. I've been using Arrow and referring family for several years now. Never had a problem. Always a friendly voice and the other end making my move seamless. Shop local and skip the fly by night moving companies. These folks are the real deal.
Description of Work: I recently moved from Colorado Springs to Woodland Park. I am a busy professional with 12-14+ days on my plate. They moved EVERYTHING in one day. I could have never done it by myself in that short amount of time. Great people to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rusty R.
10/2017
5.0
moving companies
 + -1 more
Wonderful! Professional and friendly staff. Very efficient movers, we were super pleased.
Description of Work: local move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth F.
07/2013
2.0
moving companies
 + -1 more
Other than a move from Virginia to Colorado in 1985, this was the worst moving experience I've ever had. Living in Colorado Springs since 1985, I've moved locally seven times. I've also had furniture shipped to me with movers from Washington State and Arizona, and all went smoothly except this move. First, I requested that two oil paintings be crated. When the crew arrived, they knew nothing about it. After I called and the crates were delivered, the crew didn't know how to crate the paintings. When I moved the same paintings from Arizona, the craters came the day before the move and custom built the crates for those paintings. Ultimately, Arrow's crew covered them with cloth; fortunately, they came through okay. Not so with my furniture. This crew couldn't have cared any less about my belongings. They badly damaged an antique chair and blanket chest. They damaged my bed rails and dresser, both Ethan Allen. They scratched a headboard in two places and chipped a coffee table. The smashed the dresser into the wall of a brand new house and dented it; at the same time, they smacked the dresser into an air return, denting and cracking it. While I was required to get all the evidence to Arrow in ten days time, during a very stressful move, I didn't receive a check to repair the damage for fifty-eight days. Check amount? $138. Cost to repair the damaged furniture? $1250. It took three companies and seven weeks to repair the wall and the air return. Moving crew grade? D- Customer Service grade? D. The Arrow website won't take my review. Strange, isn't it?
Description of Work: Moved my household belongings locally across town about 15 miles.
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Service Categories
Moving Companies,
Storage
FAQ
Arrow Moving & Storage Co Inc is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Arrow Moving & Storage Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa