APPLIANCE SERVICE CO

I called and spoke to a real human instead of an answering machine, a good sign. They were able to set up an appointment the following day. The technician arrived on time and determined that the cost of repair would be about the same as getting a new one. He recommended a different brand and where to buy it. I appreciate the honesty.

Tech was knowledgeable and professional. Informed me it would be cheaper to buy a new microwave. I appreciated his honesty.

Appliance Service provided an affordable same day repair appointment. The repairman was right on time, extremely polite and quickly fixed the dryer. He left everything clean and neat.

Could not determine cause, but made best guess, which sounded reasonable.

I really liked them. They did a really good job. They did really good work. They were hear within the next day.

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Inspection performed of my washing machine for my homeowners insurance company. It sprang a leak and ruined a wall and hardwood floors.

They came out right on time, were extraordinarily polite and helpful, and provided me the necessary written report to turn in to the insurance folks.

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We haven't had any kick back with them. I have referred him out multiple times. His pricing is very fair and accurate. He often has parts on hand.

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The repair person ran a diagnostic on our washing machine. He was extremely polite and efficient. We chose not to repair the machine at this time and paid for the diagnostic service only.

Dan from Appliance Service came today to diagnose our built-in refrigerator and fix it. I called yesterday and they came today. The fan was constantly running and the refrigerator was not maintaining temperature. Dan found a built-up of ice in the freezer that was hampering proper function as well as some corrosion in an electrical connection. He did the least expensive fix to see if that would take care of it. If it does, then we aren't out hundreds. If it doesn't work, then we'll proceed with the next repair. I was very pleased with his conservative approach and not doing an expensive repair if a cheaper one will do the trick. In other words, fair and honest. He was knowledgeable, competent, friendly, and professional. I have never been more impressed with a repair person who came to our home. We will definitely be using them in the future.

Very polite repairman quickly determined the work needed on the washer and quoted a price. We discussed a new machine would be about the same price as repair. I chose not to have repair done on 9 year old machine. I normally do not like any repairmen in my home, but I was very comfortable with him and appreciated his honesty and professionalism.

Our refrigerator got repaired, and the technician was great. Although, if I had to hire someone (i.e.-not warranty work), I would never call this company. My husband and I were treated extremely poorly by the phone representative. Because of his rudeness, lack of attention to detail, and failure to properly schedule appointments multiple times, we both lost hours at work. It is because of the phone representative alone, that I will never willingly use this company again, and I will recommend that other people find another service company.

I was very satisfied with their work. They were very professional .