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All American Heating and AC LLC
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
All American Heating and AC, LLC is a full service heating & air conditioning service company based in Colorado Springs, CO. We are family owned and operated. We are the last call you will need to make! We are committed to providing quality service at competitive rates to the community. We believe that a reputation as honest and reliable service technicians is the recipe for success. While others seek to profit by cutting corners, or recommending unnecessary services to customers, All American Heating and AC, LLC believes that a good reputation and consistent service will reap bigger profits in the long run. By being trustworthy, All American Heating and AC, LLC believes that we will enjoy a long term profitable business that serves the community. Your complete satisfaction is our goal.
Business highlights
Emergency services offered
12 years of experience
Services we offer
Heating & A/C, Humidifiers repair and replacement, furnaces repair and replacement. Water heater installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8110 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 1% | ||
| 1% | ||
| 2% |
Showing 1-25 of 110 reviews
Larry S.
Mar 2017
Called Jim, (All American Heating and AC, LLC) and from my description of the noise, he was pretty sure he knew that the problem was the induction motor. I gave him the serial number for the heater, and he was able to give me an approx. price for the repair and part over the phone. I agreed, and he went and picked up the part, then came out and had the heater fixed thesame day. He went above and beyond in my opinion.
Response from All American Heating and AC LLC
"Thank you for you response. We try are best to take care of our customers. We hope to earn a relationship from you."
Rai H.
Feb 2017
great. I've used All-American many times, and have never been disappointed. Jim is a committed professional, loves his work and always does me right with his pricing.
Response from All American Heating and AC LLC
"Thank you very much [Member Name Removed]. I always try to do the best that i can to satisfy my customers."
Rhett B.
Aug 2016
Excellent service. Jim Beardin is the best! His honest assessment of what needed to be fixed versus replaced was spot on. His work was timely and precise. His customer service is the absolute best. I would recommend him to anyone.
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
Rachel H.
Jul 2016
I absolutely recommend All American Heating and AC. Our furnace began to flood our basement and we called All American to repair it. Jim came out during the time frame that worked for us and he was very nice and easy to talk to. He quickly found the problem, fixed it, and went over and above by making sure that everything else with the furnace and air conditioning unit were working properly. He was very thorough and I could tell that he actually cared about the results. Plus, Jim made a cost saving recommendation to help the air flow in our upstairs, which never properly cools down. He told us how we could easily and cheaply improve the air flow, which the last company only gave us one option and wanted to charge us over $1500 to do it. I'll definitely make All American Heating and AC my family's heating and air conditioning contractor. Rachel Hanna
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC needs Please call us. (719) 648-6605"
Ryan M.
Jun 2016
Absolutely will recommend to everyone I know in the area. Not only was he professional, but he was friendly and helpful with any questions I had along the way. After the job was finished, he made sure everything was clean and left no trash behind. The initial appointment was to replace the water heater only, but after casual conversation about other issues we had with our air conditioning unit, he then decided he would take a look at it and fixed it as well. Jim was an absolute joy to do business with, and have decided that he will be the ONLY business we will use in the future.
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
Dawn B.
Jun 2016
Absolutely great! Jim called me back right after a left a message, was able to fit me in the same day! Called to say he could come earlier and fixed the problem the same day! Could not recommend this company more!!! Courteous, prompt, pricing was good, just overall terrific!!!
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC needs Please call us. (719) 648-6605"
Michelle B.
May 2016
Quick response, friendly, would use again. No complaints.
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC needs."
Benjamin C.
Apr 2016
The install went very we they were prompt and were very accommodating to installing the humidifier with my nest thermostat I would definitely use them in the future for my future heating and cooling needs.
Response from All American Heating and AC LLC
"Thank you for trusting our company with your humidifier install. It was a pleasure working with you. Please give us a call should you need anything in the future"
Misti B.
Mar 2016
my furnace died in the evening of a blizzard and Jim came out the next morning to look at it. The unit was 28 years old and the parts were unavailable because of its age so he had to get a new one for me. the next morning the install was done and even though there were a few inconvenience with the size of my crawl space and a different part having to be picked up they stayed very kind and positive. The price was far less than I expected, too. The new furnace is very pretty and works like a dream! Awesome job!
Response from All American Heating and AC LLC
"Hi [Member Name Removed] thank you for the review. We try very hard to please our customers no matter what the weather is like and we did have a zoo of weather change. I'm glade that your happy with your new propane mobile home furnace. We just do what we have to do no matter if its crawling down in a nasty crawler or trenching threw 2 feet of snow we will always come threw. My job is to make sure that the customer is satisfied."
Inge W.
Mar 2016
unknown
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC needs."
Daniel B.
Dec 2015
Excellent service and value. Jim set an appointment with me for today to install a whole-house humidifier that we purchased on our own. We had planned to install the unit ourselves, but found that the installation area had become complicated by installation of a new furnace after we purchased our home. Since gas lines, electric, water and furnace flue were all involved we called and set this appointment. Jim and his wife came early, which we appreciated because we gained back a little of our day. They were thorough in addressing the challenges of install. We knew coming into the conversation that things were tight and some of the utilities would need to be moved. Once we were shown a plan of action and informed of the costs, the work moved quickly. All elements of the installation and installers were quality and professional. The overall experience was excellent indeed. Fast, courteous, clean, priced very reasonably, and helpful in explaining the features and care of our new installation. We'll happily use All American again, and thanks to Angie's List for all the guidance in connecting us with them.
Response from All American Heating and AC LLC
"Thank you for trusting our company with your humidifier install. It was a pleasure working with you. Please give us a call should you need anything in the future."
Lee L.
Dec 2015
Great, Heat is on
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC needs."
Gail C.
Nov 2015
unknown
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family."
Jayson B.
Nov 2015
unknown
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC needs."
John K.
Nov 2015
unknown
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
Michael O.
Oct 2015
UPDATE: About 3 weeks after my blower motor was installed my tenant called to inform me the furnace is making a loud vibration noise. I had a different professional come out and check the unit. It turns out the new blower motor wasn't secured properly. The technician said he could spin the bolts with his finger. That is why I am reducing the quality score further.
Showed up on time and got to work quickly. He is easy to reach by phone. There are definitely cheaper deals out there for a 'inspect and clean' service but I liked the high Angies List rating. He found some issues the first day and the cost went form $200 (to clean 3 furnaces) to $600 (to fix a couple broken heat rods and some gas leak). I believed him 100% on these issue and said to go for it. He fixed them that day, all was good.
He left that day saying everything was great and the final cost was around $600. Sounded fine to me.
That night my tenant calls and says he heard a large popping noise and a smell when he turned on the furnace. I called the technician back that morning and told him there was an issue. He came back right away which was great.
He determined that the issue was the blower motor had broken. I asked why when he 'inspected and cleaned' it he didn't notice this. He tells me there is no way for him to know when that particular piece will go out. Obviously it was upsetting that within 12 hours of him inspecting a system it breaks. This is the reason for the low 'quality' score. It ended up costing $500 more to fix the blower motor.
The technician got very defensive when I asked why he didn't catch the broken motor. I wanted to know why I would pay $200 for an inspection that didn't catch this issue (I was also worried that the inspection caused this issue, how can I ever know?). I think that is a reasonable concern. He wouldn't let me speak and often spoke over me on the phone. This is the reason for the low 'professionalism' score.
I was also upset that he charged me a $75 'service call fee' when he came back the next day (that was part of the additional $500). Seems a little weak to charge a fee to come out when you're inspecting a system that you might have broken and that leads to more business. This is the reason for the low 'price' score. Seems like this is probably where you could have cut an upset customer a break.
Showed up on time and got to work quickly. He is easy to reach by phone. There are definitely cheaper deals out there for a 'inspect and clean' service but I liked the high Angies List rating. He found some issues the first day and the cost went form $200 (to clean 3 furnaces) to $600 (to fix a couple broken heat rods and some gas leak). I believed him 100% on these issue and said to go for it. He fixed them that day, all was good.
He left that day saying everything was great and the final cost was around $600. Sounded fine to me.
That night my tenant calls and says he heard a large popping noise and a smell when he turned on the furnace. I called the technician back that morning and told him there was an issue. He came back right away which was great.
He determined that the issue was the blower motor had broken. I asked why when he 'inspected and cleaned' it he didn't notice this. He tells me there is no way for him to know when that particular piece will go out. Obviously it was upsetting that within 12 hours of him inspecting a system it breaks. This is the reason for the low 'quality' score. It ended up costing $500 more to fix the blower motor.
The technician got very defensive when I asked why he didn't catch the broken motor. I wanted to know why I would pay $200 for an inspection that didn't catch this issue (I was also worried that the inspection caused this issue, how can I ever know?). I think that is a reasonable concern. He wouldn't let me speak and often spoke over me on the phone. This is the reason for the low 'professionalism' score.
I was also upset that he charged me a $75 'service call fee' when he came back the next day (that was part of the additional $500). Seems a little weak to charge a fee to come out when you're inspecting a system that you might have broken and that leads to more business. This is the reason for the low 'price' score. Seems like this is probably where you could have cut an upset customer a break.
Response from All American Heating and AC LLC
"I apologize that you weren’t happy with the service or the price you were provided. You state in the Angie’s list rating this Triplex was built in 1984 this is not true the Triplex was built 1942. I was hired to clean and service 3 furnaces in your triplex apartments. All 3 furnaces were filthy and hadn’t been cleaned in years. The filters that I pulled out were black. If these furnaces had been serviced and cleaned the gas leaks as well as the insulated heat runs would have been caught long before you called me. According to Pikes Peak Regional Building website the furnaces that were replaced in 2 of your units were not permitted or inspected. Had this been done it would have prevented the gas shut off valves being replaced by me as they were not up to code. They were original to the house and should have been replaced when the 2 furnaces were replaced. I would like to address some of your concerns • I did charge you $74.99 per furnace to Clean and Inspect them (Done Oct 21, 15) • When I went into the crawl space I immediately noticed one of the 5 inch insulated heat runs was no longer connected and was full of water. This heat run would need to be replaced as it could not be repaired. I also let you know there was also another 5 inch insulated heat run and a 12 inch insulated heat run that weren’t connected and needed to be reattached I called you right away to let you know about this and to also let you know that there is a plumbing leak right by where the 5 inch insulated heat run that is full of water should be hooked up. You stated you were aware of the leak. (Replaced/repaired 2 of the heat runs Oct 22, 15) • I found gas leaks on 2 of the furnaces at the shut off valves. These pipes were original to the Triplex being built in 1942. (Repaired gas leaks and replaced 5inch insulated heat run Oct 22, 15) • You did call me on Oct 23, 15. This was 2 days after I inspected the furnace to let me know the tenant heard a loud pop and smelled burning rubber. I was there at 8am to find out what was going on. You are correct I did inspect the furnace on Oct 21, 15 and ran it for 45 minutes while I was there. Everything worked fine. I tested everything and saw no issues with the furnace. After going into the crawl space and diagnosing the problem with the furnace I did determine it was the blower motor. • I called to let you know the blower motor needed to be replaced at which time you stated “ I broke it” I did take offense to this because my business is built on my integrity and not on breaking things to try and lead to more business. If I had broken something I would have repaired/replaced it at no cost to you. You asked me how this could happen after I had just been to your units. I let you know the blower motor was old, it is also an electrical part that could go out anytime. You again stated that I must have broken it. I let you know that you were free to call any contractor you would like out to do the repairs. You stated the tenant needed heat and you wanted me to repair it that day. I had the tenant’s heat up and running that day. • I do charge a $75 service call when I am called because a furnace is not working. The furnace not working had nothing to do with my previous visits. Any customer that calls me for no heat call is charge a $75 service call. This is standard business practice. • For clean and service on 3 furnaces, Repair/Replacement of 3 insulated heat runs, replacement of 2 shut off valves and gas piping, replacement of transformer and blower motor you had a total bill of $1027.97. Over a 3 day period I spent about 6 hours working at your property. I know that my bill for all the work I did on your property was done at more than a fair price."
Rhett B.
Oct 2015
unknown
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
Willie C.
Oct 2015
All went very well. He was very professional and explained in detail what services that were performed.
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
Ramico B.
Oct 2015
They came out on Christmas Eve on short notice and replaced our old heater that had to be shut off because it had become a hazard.
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
John W.
Oct 2015
Great - Jim was on time (as always), very professional, leaves work area exactly as he found it. I highly recommend using All American Heating and AC. I have been using his company for a few years and totally satisfied.
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
Gina A.
Oct 2015
Was having issues with house staying cool. Technician explained why, possible fixes and charged a/c. Very happy with the outcome.
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
Richard E.
Sep 2015
.
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
Kelly S.
Sep 2015
unknown
Response from All American Heating and AC LLC
"Thank you for trusting our company with your humidifier install. It was a pleasure working with you. Please give us a call should you need anything in the future."
Gladys J.
Aug 2015
All went well. Called before coming out and was able to arrive earlier than planned.
Response from All American Heating and AC LLC
"Thank you for trusting our company with your AC clean and service. It was a pleasure working with you. Please give us a call should you need anything in the future."
Norman P.
Aug 2015
We finally got it going. The whole process took 2 days and the clock was ticking and the price went up. He stayed with it til the end and got it working again, but I didn't like that he wanted money before he got the job done. It gave me the opinion that he wanted to walk because it was getting complicated. But all in all he got it done and the A/C works again, it was just very expensive.
Response from All American Heating and AC LLC
"Thank you for taking the time to provide your feedback. It was a pleasure working with your family. We look forward to working with you again should you have any future HVAC or plumbing needs. Please call us. (719) 648-6605"
Licensing
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FAQ
All American Heating and AC LLC is currently rated 4.8 overall out of 5.
All American Heating and AC LLC accepts the following forms of payment: CreditCard
Yes, All American Heating and AC LLC offers free project estimates.
No, All American Heating and AC LLC does not offer eco-friendly accreditations.
No, All American Heating and AC LLC does not offer a senior discount.
Yes, All American Heating and AC LLC offers emergency services.
No, All American Heating and AC LLC does not offer warranties.