Certified Arbotist-
Licenced and Insured-
Expert in: Tree Removal, Tree Trimming, Stump Grinding, Tree planting-
Free Estimate-
649-3366
www.aclasstreeservice.com
24 hour emergency service
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
Tree Removal, Tree Trimming, Stump Grinding, Tree Planting, Tree diagnosis.
Very well done, excellent job, great professionals, and cleanup!
Description of Work: AJ, the owner, came out and gave us a price quote, he is also an arborist and had very good recommendations for us concerning a pine that was growing at the base of our 100 yr old crab apple. We had two trees removed, a very old and big crab apple needed a lot of pruning, plus another smaller crab apple needed pruning. We also had two very very old pine and spruce trees that had dead branches high up that needed removal, plus a very large juniper tree that as overhanging the roof of our house. All of these services were taken care of most professionally and efficiently. The two young men that came out were very polite, efficient and knowledgeable. The cleaned up all debris from our yard and left not a trace of debris. I highly recommend this company and will definitely call them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Class Tree Service
Thank you for the positive review, and please let us know if you need anything else .
Melanie W.
10/2015
2.0
landscaping, tree service
 + 0 more
Get EVERYTHING in writing. He came out and gave us a bid to trim 3 trees and remove 2 bushes. Only one tree was trimmed and 2 bushes removed. On top of that I was never told there would be A TEN PERCENT charge for using a debit card. So I was charged $32 to use my debit card. When I let AJ know 2 of the trees had not been trimmed he said he would be back in a few days to trim the trees. Then the next day he calls and says the $320 bid did not include 3 trees. He also said I was charged for 2 hours and that's why the ONE tree was so much. They were here an hour. Three people in my house were home to see that. Even though the work was good we feel like we were lied to. My advice .... Get EVERY DETAIL including extra charges like card payments in WRITING! We feel very cheated and will not recommend him to anyone.
Description of Work: Trimmed a tree and removed two bushes.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$352
Response from A-Class Tree Service
I am sorry to hear that you were not happy with our service. I agree with you that it is very important to get everything in writing, when making a business agreement, so from this point forward I am making it a point to have a contract with every customer. I can understand how you were confused. When I first arrived on your property you asked me about several trees on the property. as I recall the initial trees that you asked about you said you were going to take care of yourself, I do have in my notes a price that I gave you to trim the two trees in question. At this point I clearly remember asking you what you did want an estimate for. You told me that the tree next to the house was your priority, as well as removing the two bushes. At this point I gave you an estimate for $320 to trim the tree next to the house and remove the two bushes. And it was an additional $80 to grind out the stump's. You said you did not want to stumps ground out. When we arrive to do the work you were not home and you left your daughter with the authority to approve the work and to make payment. She agreed to the extra charge for using a credit card. And approved the work as complete. I only charge a credit card fee because the credit card company charges me to run the card. I did give your daughter the option of making the payment in cash which would have been $320. Again I apologize for the confusion and I hope that my response will help you to understand that the extra charge was for credit card fee. I will use this experience to help me improve my business practices. Please contact me if you wish to discuss this further thank you. 719-649-3366
Karla G.
09/2015
5.0
landscaping, tree service
 + 0 more
Would absolutely use again. Showed up, cut down & removed 3 trees at the best price out of 3 bids. Very professional & did a great job.
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Service Categories
Tree Service,
Landscaping
FAQ
A-Class Tree Service is currently rated 4.3 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
A-Class Tree Service accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, A-Class Tree Service offers free project estimates.
No, A-Class Tree Service does not offer eco-friendly accreditations.
No, A-Class Tree Service does not offer a senior discount.
Yes, A-Class Tree Service offers emergency services.
Yes, A-Class Tree Service offers warranties.
A-Class Tree Service offers the following services: Tree Removal, Tree Trimming, Stump Grinding, Tree Planting, Tree diagnosis.