
Saela Pest Control
About us
Saela Pest Control is a locally owned and operated company eliminating everyday pests such as ants, spiders, bed bugs, and fleas, and tougher pests such as mosquitoes, wasps, and rodents. We offer our residential customers years of knowledge, training, expertise, and a pest-free environment for peace of mind. At Saela Pest Control, we care about protecting you from pests long-term and will always provide a high-quality service at a great value that we back up with our Saela Pest Control warranty. Our products and equipment are of the highest quality to ensure effective treatment. Still, the best part is that the products we use for pest control treatments are not dangerous to you, your family or pets.
Business highlights
Services we offer
And More!!, Ants, Bedbugs, Box Elder Bugs, Centipedes, Crickets, Earwigs, Mosquitos, Residential Pest Control, Roaches, Rodent Control (Mice & Rats), Scorpions, Silverfish, Spiders, Voles/Moles, Wasps and Other Stinging Insects
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
9% | ||
4% | ||
4% | ||
9% |
"[Member Name Removed], Thank you for leaving this review and giving us the opportunity to improve our customer experience! We take all customer'[Member Information Removed] feedback seriously. Especially with the BBB, whom we have worked with for over 10 years. Our A rating and Accreditation demonstrates our commitment to delivering high customer service and addressing negative experiences as they arise. You mention concerns about having fulfilled the required number of services and our cancellation process being difficult, as well as still having pest activity. Reviewing the agreement signed on February 20, 2023, it states: "The minimum purchase obligation for this Agreement is 9 Services (paid)." The Early Termination Fee on the agreement states: "If, for any reason, the Agreement is cancelled before the minimum purchase obligation is completed, You agree to pay 50% of the value of remaining paid services at the time of cancellation." I went through and found that we performed paid services on: 2/20/2023, 3/20/2023, 6/15/2023, 9/22/2023, 12/01/2023, 2/12/2024 and 5/17/2024. This is a total of 7 paid services, leaving 2 left. We have also done 8 free services. We are proud to offer free services when needed! As for the service on 8/13/2024, I confirmed that marking it as completed was an accident on our part! I apologize for the confusion that caused. We always want to ensure we are providing accurate information about services. It looks like we were able to talk to you and remove that balance entirely. Notwithstanding the foregoing, the company is willing to have a field manager come out to complete the full service for you and the balance will remain waived, so it will be free of charge. Please give us a call at 866-671-2066 or chat with us on our website https://saelapest.com. I will leave notes on your account so that when you contact us, the next person knows to get this scheduled for you. Also, thank you for the positive reviews regarding two of your previous services! Those are the kind of services we want to deliver every time."
"Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!"
"Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!"
"Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!"
"Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!"
"Thank you for your kind words! We appreciate that feedback and are so glad to hear that everything is going well with your services. If there is ever anything more we can do for you, please give us a call. We are always happy to help!"
"Thank you for your feedback! We love hearing things are going well. Please feel free to reach out if there is anything more we can do for you!"
"Thanks for your thoughts, [Member Name Removed]! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help."
"Thanks for your thoughts! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help."
"Thanks for your thoughts! If there is ever anything more we can do for you, please just let us know. We are always happy to help."
"Thanks for your thoughts, [Member Name Removed]! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help."
"Thanks for your thoughts! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help."
"Thanks for your review! If there is ever anything more we can do for you, please just let us know. We are always happy to help."
"Thank you for sharing your experience with us! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know."
"Thanks for your review, [Member Name Removed]! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help."
Licensing
State Contractor License Requirements
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