Rock Heating & Air Conditioning

Called them initially for a AC unit servicing and they charged me roughly $1000 bill which seemed highly inflated to begin with and was confirmed by several other HVAC techs I spoke with after the fact. They used that as a segway to sell me a maintenance membership by providing a small discount off the bill. Signed up for their monthly maintenance plan (Charged me $15/month) and finally came time to schedule my FREE cleaning which turned out not to be free. They promised to call prior to the winter start-up to schedule for the cleaning, but I never heard from them so I had to call to get it scheduled. Instead of providing a cleaning per the membership they sold, they instead gave me a $900 estimate for a cleaning. When I called to complain and cancel, they said I was still on the hook for remaining twelve months of charges. The lady was rude and despite saying I would pay the remaining charges for the service contract, she said she would send my bill to collections. Clearly they are just out for a money grab. TOTAL SCAM- STAY AWAY!!!!!

Overcharged after signing a monthly maintenance agreement. Was supposed to be free cleanings and instead they tried to collect over $1000 for a $75 cleanigng.