Approved Pro
Madura Development Group, LLC
Basement Remodeling, Addition to Existing Structure Building Service,
About us
Madura Development Group, LLC, is the local construction experts. We feel that our success is a direct result of excellent customer service. We are on time all of the time. Please give us a call!
Business highlights
17 years of experience
Services we offer
Additions and Remodels
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.621 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 5% |
Filter reviews by service
Showing 1-21 of 21 reviews
Rick M.
Dec 2024
Basement Remodeling
Rich Madura helped me design my basement plan and it was well thought out and executed. The quality of the work was exceptional, and it came right on budget. This was a complex project that was a design of over 3,000 sq ft - 3 bedrooms 1 & 1/2 bathrooms, fitness room, game area, and full bar / kitchen.
Thomas C.
Dec 2024
Basement Remodeling
Highly recommend Rich Madura and his team! High-end 1250sf basement addition started in July 2024 and completed 1st week of November, took 4mo, just as promised. Very good communicator through-out the process and he even provided material samples for flooring, countertop and tiles to help with the finish work.
Thomas C.
Dec 2024
Basement Remodeling
Fantastic high-end and quick basement remodel. 1250sf added to the house in total, took 4mo to complete from initial meeting in mid-July to finished product 1st week of November 2024. Very happy with the result and strong communication. Rich helped pick out finishes for the home and presented color/material options as well.
Bob M.
Feb 2024
Basement Remodeling
Can't recommend Rich highly enough. We hired him to finish out basement. bathroom, bedroom, living area. We were very novice in our knowledge of the process and Rich was very helpful throughout every step. He walked us through the space. Gave us suggestions when we asked, but also made it work when we wanted something done a certain way. He was responsive to every question we had. He made sure all of his people got the work done efficiently and, most importantly, stayed out of the way as I work from home. From a cost perspective, he made the project fit within our overall budget. He broke down what costs what, when and how much each payment would be, and there were zero additional costs at the end. If we ever move or need anything else done, Rich will absolutely be my one and only call.
Christina H.
Dec 2023
Basement Remodeling
We had a good experience using Madura Development Group to finish our basement. Rich, the project manager was very detail oriented and professional. He provided us with a very professional detailed quote for the job that included all products/services description for each item. He also provided great suggestions/ideas that we wouldnâ t otherwise thought of. The subcontractors Madura Group used for the job were very professional and did amazing high quality job. We had no issues with any of them. Richâ s project assistant, Ray was also friendly and professional. He was a hard working young man and very pleasant to work with. We enjoyed working with Ray. Our project completed just right on time, eight weeks and the finished product looks amazing. We love our finished basement. We do recommend Madura Development Group.
Niki B.
Dec 2023
Basement Remodeling
We had a fantastic experience with Madura group. Not only was working with Rich a good experience, his sub contractors used were professional and did quality work. We experienced consistent communication throughout the project. He personalizes his recommendations predicated on needs, preferences, practicality and shared insights which proved to be very helpful along the way. His professional approach and willingness to listen and come up with a viable solution was refreshing. We would highly recommend Rich Madura, he brought our vision to life.
Dina K.
Nov 2023
Basement Remodeling
Rich was a top notch guy paid attention to detail and a pleasure to work with.
Cathy P.
Dec 2021
Basement Remodeling
When our basement remodel started, Rich was very professional and provided pictures and referrals from past jobs. He said our small project would take about 2 months and provided a timeline to begin on May 10, 2021 and finish on July 19th, 2021. The work began but weeks would go by with no progress and no communication. While we were not in a hurry - we did want the job done by the end of summer. As things dragged on, and the work was not getting done we tried to get things going. I feel then we were rushed through the process and the work was unacceptable. There were so many things wrong. When pointed out to Rich he made excuses and was extremely rude to the point of name calling. For example- the concrete floors were extremely uneven yet he went ahead and approved the carpet being laid. Even though he later admitted the carpet guy had brought the uneven floors to his attention. The painters, on their second time there, said that Rich is the only contractor that waits months to have them come back to touch up. It had been so long, he said, he had to go back and check his notes to remember what paint they had used. He also commented on the uneven mitering of the baseboards and frankly called the job a complete mess. By now we are in the middle of December and implored Rich to get done before Christmas - he agreed to be done by the 21st, which he was. But the workmanship definitely reflected the lack of attention paid to this project. I certainly would say buyer beware if signing on with this company.
Response from Madura Development Group, LLC
"As I read this review it is frustrating as a business owner to manage this type of client, but we always strive to meet or exceed our customer's expectations. The lady that wrote this review was never part of the contract nor part of the on-going discussions during construction regarding schedule, project adds or changes during the course of the project. She is an ex-wife that jumped into the project during the last two weeks of the project. Regardless, we tried very hard to manage our original contract obligations with Gary Porter, owner of the house who we contracted with, as well when Cathy jumped into the project during the last 2 weeks. We tried phone calls, text messages and job walks with her to navigate the final stages of the project. Her claims of poor quality, rushing the job and interactions with subcontractors are baseless. Even to the point that contractors I have used for years were extremely uncomfortable working with her, were yelled at by her and did not want to finish the job with her present. At the time of my initial estimate, I inspect the existing house 1st floor finishes and try to match and most of the time exceed quality levels the builder may have left behind. I can say without a doubt that the level of quality we finished their basement with was 10x the quality level of any existing finishes found in that home. All while managing thru the global issues of covid from material delays and the lowest levels of labor workforce seen in over 10 yrs. Towards the end of this interaction with her on the project, she openly threatened to "social media blast" my company if I didn't follow her direction, rather trying to explain that my contract was with her ex husband. As a business owner, we take threats very seriously. We expedited the project finishes, upgraded cabinets, granite and carpet install. We pulled crews off other projects paying premiums with never passing any of these costs onto the client. Even with all of these attempts, she still chose to provide a review that is false and damaging. We always strive to maintain a high level of quality while managing various types of client personalities along the way. Unfortunately, this project took an unexpected turn. Regardless, as a business owner if you are doing this for the right reasons, you take even these types of projects personal and manage to move forward."
Art B.
May 2020
Basement Remodeling
Rich is great working with clients. We appreciate his service and responsiveness.
Mallory S.
May 2020
Basement Remodeling
Lynne S.
Jan 2020
Basement Remodeling
There are no words to express the level of satisfaction I am experiencing with Rich. Rich is professional, responsive, and a pleasure to work with. Our project is moving along wonderfully. I've submitted change orders not really knowing what I wanted and Rich has been there to ask questions and provide great insight. I am admittedly the worst, most difficult customer a person or company could have yet Rich makes me feel like I'm the easiest customer. If I had to do it all over again, I'd still pick Rich hands down.
Lyle W.
Oct 2019
Basement Remodeling
A sub contractor. Must rely on other trades.
Dina K.
Feb 2019
Basement Remodeling
Rich the owner provided excellent customer service, attention to detail, a wonderful person to work with. He did a basement remodel from the ground up for me it's beautiful, and I couldn't ask for better. I highly recommend Madura development group for any project in your home, kitchen, bathroom, basement, flooring, windows, even deck work. He is now going to be my go to company for any project I have from here on out. If you want quality, professionalism look no further than Madara development group LLC.
Josh F.
Aug 2017
Basement Remodeling
We had brought in other contractors for our basement, and he was the most thorough, had a great price and was easy to work with.
Derrick V.
Aug 2017
N/A
Basement Remodeling
They did a basement refinish for me and I was so happy that I had them come back a year later and do a remodel for my office. He was available when I had any questions or concerns. He did exactly what he was going to do and when he said it would done. He's a man of his word. He went above and beyond on both project.
John W.
Aug 2017
Basement Remodeling
Highly recommend.
Jason S.
Mar 2016
Basement Remodeling
Rich is an extremely nice guy and his guys did great work. Rich had much better ideas than the person that started my basement finishing. Rich was called in to complete the already-started basement finishing
Michael M.
Jul 2012
N/A
Basement Remodeling
Very thorough and professional; excellent value.
Mike T.
Jul 2012
N/A
Basement Remodeling
Rich was great to work with. Good communication.
Leslie M.
Jan 2012
N/A
Basement Remodeling
Madura company was awesome! His team & him worked on my basement like it was their own. I'd proudly recommend them.
David S.
Jan 2011
N/A
He is fantastic, did a great basement job. He was very professional, did what he said he would do, was very excellent.
Licensing
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FAQ
Madura Development Group, LLC is currently rated 4.6 overall out of 5.
Madura Development Group, LLC accepts the following forms of payment: CreditCard
Yes, Madura Development Group, LLC offers free project estimates.
No, Madura Development Group, LLC does not offer eco-friendly accreditations.
No, Madura Development Group, LLC does not offer a senior discount.
No, Madura Development Group, LLC does not offer emergency services.
No, Madura Development Group, LLC does not offer warranties.