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Carpeting has a few benefits on stairs in addition to being a cost-effective floor covering. It absorbs sound, dampening footsteps. It also provides additional traction, which is especially important if you install linoleum floors, epoxy flooring, or any other floor covering that can become slippery if you’re wearing socks. Therefore, carpets can help prevent slips. 

It’s a good idea to install a rug pad under the carpet for your stairs. To make the pad fit, you’ll need to cut one section for each stair tread that’s about one inch narrower than the stair runner so that it won’t be visible once the carpet is installed on top.

There are a couple of color options to consider when installing carpet in high-traffic areas (like entrances and stairways). Medium-toned colors and patterned carpets can work well in these parts of your home because dirt and stains can blend in easily. Dark carpets will also conceal marks and spills, but they show lint and other light-colored debris. Consider a medium brown or tan for your high-traffic areas. Either way, it’s best to avoid paler shades, like white and cream, which get dirty easily.

If the installer is unwilling to fix the problems and you’re not interested in seeking remediation, you could hide a visually unpleasant floor. This will only work if the floor is structurally sound and the only issue you have is the way it looks. The easiest way to do this is to use large area rugs. You can also paint the floor, although that’s a labor-intensive job if you want to go the DIY route.