McAdams Plumbing
About us
Full Service Residential Plumbing Company including drain cleaning. We are Fully licensed and insured with over 38 years experience.
Business highlights
Emergency services offered
16 years of experience
Services we offer
You can consider McAdams Plumbing your residential plumbing, and drain cleaning professionals offering: water heater repair and replacement, digs, drain cleaning, etc. We are family owned and operated and based out of Broomfield. We work hard to develop long-lasting quality relationships with our customers, faucets, garbage disposal, replace/repair, sewer, sinks, tankless, toilets, water cop installations, water service, we want to be your plumbers for life. The Proof is in the Plumbing!
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.846 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 2% | ||
| 4% | ||
| 4% | ||
| 0% |
Showing 1-25 of 46 reviews
Judi K.
Mar 2019
They did a phenomenal jobs, they are very trustworthy,they always do the work very quickly. they're a little bit pricey and high.
Chet F.
Aug 2016
Rick showed up within 15 minutes of my call on a Friday morning. Not knowing what was going on (my husband works out of town) I really relied on Rick to guide me with the problem and the solution. Unfortunately, all of my plumbing was plumbed wrong and needed replaced along with a new water heater (that was dangerously connected with water running in the electrical part of the heater). Rick was booked up all day Friday and asked if I could wait until Monday. I told him I would rather not go the weekend without water and he immediately said "OK tomorrow it is", called the office and scheduled for 9:00am. He showed up on time, prepared and as other reviewers said loved my dogs! My plumbing looks beautiful now and I have found myself a plumber. Thanks Rick!!!
Tom G.
Aug 2016
My experience was great. They were professional from the initial call to schedule the appointment all the way through until the job was completed. They communicated when the plumber would arrive and Chris was prompt and efficient to quickly identify the problem.
BERNARD R.
Feb 2015
Two bathroom sinks and kitchen sink quit draining late on a Sat. morning. At about 3 pm, after trying to fix it myself, I checked Angies List and called McAdams Plumbing. Chris said he could have someone here in about 90 minutes and explained what the charges would be including $85 extra for a weekend job. He called me back with an ETA and Chris (a different one) showed up right on time at 415. He assessed the problem and told me where he thought the problem was. He snaked out the drain line and made sure everything was working. He got the kitchen floor a little dirty and I thought about giving him a "B" but it was a late call on a Saturday and he is a plumber cleaning out a drain line, not a housekeeper, so I gave them all As. Good work
Loi N.
Nov 2014
McAdams customer service was great at first. They told me that the price would be up front and rates were and quot;standard.and quot; So I asked them to come by and do a couple of jobs for me. The first job was to install a new faucet piece in my bathroom. The job took around one hour and I they charged me $385.00. I thought the price was a little high but I went ahead and got it fixed. The second job was to fix a garbage disposal at my rental property which included a $45 trip charge. When he got there he found out there was a loose wire. It took him 2 minutes to fix it. He initially told me the $45 trip charge was good enough. Later a customer service agent called me back and said they had to charge me another $85 for a minimum job charge. I was very unhappy about this. Not only that I was charge the additional $85, but they also tacked on the $45 for a total of $130 for 2 minutes worth of work. Most companies deduct the trip charge if you proceed with the work. This companies adds to it. Overall, I was satisfied with the work. However, I will not calling them do do any more work for me. Prices are very expensive and they charge additional for trip charges. I felt more like a cash cow than a customer.
Heather O.
Aug 2014
They were very professional in scheduling a visit for the very next day after I called, and were willing to make a specific appointment time rather than offering a large window of time. Because the rental house was located in Broomfield where they are based, there was no trip charge. They discovered that the problem was as simple as debris that had collected in the aerator. They cleaned it and were on their way, no charge, and followed up with me by phone to let me know the results. I would definitely use them again.
Kerry H.
Aug 2014
Rick - a master plumber, arrived on time. Was very courteous, and loved our little dog Roscoe! He explained what was wrong with the elevation of the toilet and that it would need to be re flanged before resetting the toilet. He replaced an outside spigot that had been damaged last summer. Rick was very efficient and thorough. I would definitely trust him for any repair or information/advice I might need in the future.
Diana K.
Jun 2014
Great - we would use McAdams again for any issue with the plumbing - they were fast!
Response from McAdams Plumbing
"Thank you so much for the great review. Our goal is to continually ensure your satisfaction with our company. If there's ever anything we can do for you in the future do not hesitate to call. We'll be here. All the best!"
Sheri D.
Nov 2013
Very friendly. We called on Mon and had an appt for Thu morning. He called before arriving, was friendly, and finished in an hour. Plan to use again.
Response from McAdams Plumbing
"Thank you so much for the great review [removed member name]! We're are very excited to have you as a customer. If there's ever anything we can do for you or your family in the future, please do not hesitate to ask. Also, be sure to check us out on Google+ and Facebook for news and specials! Thanks again! -MP"
Michael C.
Oct 2013
On Saturday morning I noticed that my vacuum breaker was dripping even though I had blown out the sprinklers the weekend before. I knew that the shut off valve in the crawl space was failing to close completely. I called Rick and explained my diagnosis.
Rick asked if I considered it an emergency, I quickly said no. He said they could come out the following week at my convenience. We couldn't come to a date (purely due to my schedule, they were more than willing to make it work) Rick then stated that they could do it today. He contacted Chris and he was there literally in 15 minutes even though it was not an emergency by any means. They did it solely to help me out at no additional cost for the weekend.
When Chris arrived he was professional and friendly. He went about his work without needing any additional direction and was in and out within a hour. He provided me a cost before the work. He used his Ipad and had the rates for the repair on the screen so a person would know exactly what was going to be done. After the work was completed he explained what he had found.
After it was over, I realized that I had found a problem, had a plumber out, got everything repaired correctly, and was back to enjoying my weekend with only a quick phone call. It was truly one of the easiest experiences I have had on a home repair. I also have faith that this is exactly the type of experience that Rick and his business wants for their customers.
Great experience with a plumber that I completely trust.
Rick asked if I considered it an emergency, I quickly said no. He said they could come out the following week at my convenience. We couldn't come to a date (purely due to my schedule, they were more than willing to make it work) Rick then stated that they could do it today. He contacted Chris and he was there literally in 15 minutes even though it was not an emergency by any means. They did it solely to help me out at no additional cost for the weekend.
When Chris arrived he was professional and friendly. He went about his work without needing any additional direction and was in and out within a hour. He provided me a cost before the work. He used his Ipad and had the rates for the repair on the screen so a person would know exactly what was going to be done. After the work was completed he explained what he had found.
After it was over, I realized that I had found a problem, had a plumber out, got everything repaired correctly, and was back to enjoying my weekend with only a quick phone call. It was truly one of the easiest experiences I have had on a home repair. I also have faith that this is exactly the type of experience that Rick and his business wants for their customers.
Great experience with a plumber that I completely trust.
Response from McAdams Plumbing
"Wow! Thank you so much [member name removed]. We are so happy that you are pleased with our company, and we are grateful that you trust us enough to keep coming back. If there's ever anything we can do for you, please don't hesitate to call. We'll be here. Be sure to check us out on Google+ and Facebook for news and specials!"
Barbara V.
Sep 2013
Everything went great. They had an emergency call so could not make the original time, but I was informed immediately and given options for when the work could be done. No problem at all for me.
Response from McAdams Plumbing
"Thank you for the great review and your flexibility with the scheduling (removed member name). We aim to never keep a customer waiting, but in emergency cases we have to do our best to help. It's great to have wonderful customers like you though who can offer us some leeway in our timing. We hope that you'll feel comfortable trusting McAdams Plumbing in the future. Be sure to check us out on Facebook as well for news, updates, and specials! -MP"
Christopher P.
Jul 2013
I thought the main line needing clearing, and that is what I requested when I called them. But when Rick got there, he helped me see that it wasn't the main line that needed cleaning, but the kitchen/laundry line. He would have charged $185 for the main line, but he said what I needed was the $95 service. So he actually sold me on a less expensive service, because that's what I needed. The quality of the service and the professionalism and care displayed were also great. I am very pleased and will definitely patronize McAdams again.
Response from McAdams Plumbing
"Thanks for the great review [member name removed]! At McAdams Plumbing we want to make sure every customer who chooses to try our company is convinced to keep us for life. So we are ecstatic to hear that you'll be coming back. We'll be here when you need us. Good luck with the situation in your basement and if you need any referrals, don't hesitate to call. Also make sure you check us out on Facebook for updates and specials. All the best! -MP"
Adam C.
Jul 2013
I had a slow leak that dripped water onto my kitchen ceiling which suddenly turned into a minor flood when the show was running. It turned out to be failing grout between tiles. McAdam's had some good suggestions and tried to find the leak on two different trips to my house, but failed to find or even suggest that as a possibility, which I ended up discovering myself.
McAdam's quoted me $35 for the house call over the phone, and Rick from McAdams investigated. At first I was really happy that he gave me suggestions to find the leak that didn't involve cutting any drywall, specifically:
1) A toilet in an upstairs bathroom that had recently been retiled. He said the flange usually starts to leak a few years after retiling if it wasn't raised because the wax seal degrades over time and isn't quite tall enough. He suggested using the blue toilet cakes to see if this was the issue. If the leak turned my kitchen ceiling blue, we've found the culprit.
2) He found a ripped rubber seal on my show door that could also explain it, which was an easy repair I could do myself.
Rick had me try those two things and said if neither of them fixed or identified the leak, he would return to cut drywall to find it and not charge me the $35 inspection fee again, so when I started leaking continuously (not just a drip) when the shower was on, we called him back. He flooded the shower pan and determined it wasn't a leak in the pan or drain pipe, but then told us:
* The next step would be to cut drywall to see where the leak was coming from.
* He couldn't do it that day. (We explained the situation when we called him in and scheduled an appointment for a few days after we called, so I was somewhat frustrated that it would take another trip. They did spend 1.5 hours attempting to find the leak though).
* It would cost $165 to find the leak, which didn't include fixing it or repairing the drywall cut. (I don't think this is an unreasonable price, but I felt mislead both by my initial phone conversation with McAdams and by what Rick told me the first time he came out.)
Before we could schedule them to return to find and fix the problem, we figured out on our own that it only occurred when the shower was spraying on the corner of the tiled shower wall. Our tile guy came out and pointed out where the bottom two rows of tile had been replaced previously, noting a slightly different color, and suggested replacing them again. He also noted the mold in the grout line, which kept coming back no matter how much I cleaned it or what cleaning products I used, was a sure sign the grout is no longer water tight.
I ended up re-grouting the bottom two rows of tile and resealing all of the grout myself which seems to have fixed the leak for two weeks now.
The McAdam's guys were friendly and had some good non-invasive ideas to try to find the leak. However, they should have let me know about both the $35 visit fee and the $165 fee for the more detailed inspection up front. More importantly, I'm disappointed they couldn't find the leak the way I did by spraying the shower wall. Now that I've seen the symptoms (cracked grout, mold that keeps coming back), it seems like it should be an easy to spot problem for an experienced plumber.
In their defense:
* They didn't charge me a 2nd visit fee (just the $35 for the first visit)
* I cleaned the mold at least weekly because it kept coming back so quickly, so it may have been mostly scrubbed away when they were there and harder to notice. (but definitely visible if you were looking for it.)
I will probably call McAdam's again, but I'm not necessarily set on them as my go-to plumber.
Note:
I've amended this review after their 2nd visit. The response they provided below was to my original review. McAdams contacted me by mail to let me know that Angie's List doesn't let them amend their response even though I've amended my review, so I'm adding the comments they sent me on their behalf. They said:
* They try to always let customers know about all fees up front and apologize for the misunderstanding.
* They did spend 1.5 hours trying to find my leak and it's not always possible even for an experience plumber to do so without cutting drywall.
I am impressed that they seem to take customer satisfaction very seriously. Hopefully this review is more informative than the typical "best/worst company ever" Angie's List review and readers will give them a try simply because they knowing what they're getting.
McAdam's quoted me $35 for the house call over the phone, and Rick from McAdams investigated. At first I was really happy that he gave me suggestions to find the leak that didn't involve cutting any drywall, specifically:
1) A toilet in an upstairs bathroom that had recently been retiled. He said the flange usually starts to leak a few years after retiling if it wasn't raised because the wax seal degrades over time and isn't quite tall enough. He suggested using the blue toilet cakes to see if this was the issue. If the leak turned my kitchen ceiling blue, we've found the culprit.
2) He found a ripped rubber seal on my show door that could also explain it, which was an easy repair I could do myself.
Rick had me try those two things and said if neither of them fixed or identified the leak, he would return to cut drywall to find it and not charge me the $35 inspection fee again, so when I started leaking continuously (not just a drip) when the shower was on, we called him back. He flooded the shower pan and determined it wasn't a leak in the pan or drain pipe, but then told us:
* The next step would be to cut drywall to see where the leak was coming from.
* He couldn't do it that day. (We explained the situation when we called him in and scheduled an appointment for a few days after we called, so I was somewhat frustrated that it would take another trip. They did spend 1.5 hours attempting to find the leak though).
* It would cost $165 to find the leak, which didn't include fixing it or repairing the drywall cut. (I don't think this is an unreasonable price, but I felt mislead both by my initial phone conversation with McAdams and by what Rick told me the first time he came out.)
Before we could schedule them to return to find and fix the problem, we figured out on our own that it only occurred when the shower was spraying on the corner of the tiled shower wall. Our tile guy came out and pointed out where the bottom two rows of tile had been replaced previously, noting a slightly different color, and suggested replacing them again. He also noted the mold in the grout line, which kept coming back no matter how much I cleaned it or what cleaning products I used, was a sure sign the grout is no longer water tight.
I ended up re-grouting the bottom two rows of tile and resealing all of the grout myself which seems to have fixed the leak for two weeks now.
The McAdam's guys were friendly and had some good non-invasive ideas to try to find the leak. However, they should have let me know about both the $35 visit fee and the $165 fee for the more detailed inspection up front. More importantly, I'm disappointed they couldn't find the leak the way I did by spraying the shower wall. Now that I've seen the symptoms (cracked grout, mold that keeps coming back), it seems like it should be an easy to spot problem for an experienced plumber.
In their defense:
* They didn't charge me a 2nd visit fee (just the $35 for the first visit)
* I cleaned the mold at least weekly because it kept coming back so quickly, so it may have been mostly scrubbed away when they were there and harder to notice. (but definitely visible if you were looking for it.)
I will probably call McAdam's again, but I'm not necessarily set on them as my go-to plumber.
Note:
I've amended this review after their 2nd visit. The response they provided below was to my original review. McAdams contacted me by mail to let me know that Angie's List doesn't let them amend their response even though I've amended my review, so I'm adding the comments they sent me on their behalf. They said:
* They try to always let customers know about all fees up front and apologize for the misunderstanding.
* They did spend 1.5 hours trying to find my leak and it's not always possible even for an experience plumber to do so without cutting drywall.
I am impressed that they seem to take customer satisfaction very seriously. Hopefully this review is more informative than the typical "best/worst company ever" Angie's List review and readers will give them a try simply because they knowing what they're getting.
Response from McAdams Plumbing
"Thank you so much for the great review [member name removed]! It's our mission to try and save people money whenever we can so it's great to hear that Rick had some suggestions on how to minimize costs for you. He's got a lot of experience in the industry and that shows through in his unique suggestions. We'll be here for you when you needs us! Thanks again and remember to check us out on Facebook for deals and updates! -MP"
Shellie J.
Jun 2013
Great experience every step of the way! Everyone was professional and friendly. Rick and Chris were on time, pleasant, professional and very informative.I have found a plumbing company for life and one I feel comfortable refering my friends to. Thanks everyone!!!!!!!!
Response from McAdams Plumbing
"Wow [removed member name]! What an amazing testimonial. We are so touched that you were this satisfied with our service. It was truly our pleasure to meet you. Having a customer trust us enough to refer our company to friends and family is the highest compliment we can receive and it's what we aim for every time. If there is ever anything we can do for you please do not hesitate to call. Be sure to say hello to your pups for us. Our absolute best! -MP"
Lisa S.
Jun 2013
He friendly, punctual!
Response from McAdams Plumbing
"Thank you so much for your review! We want to ensure that all of our customers have nothing but the best possible experience with our servicemen. We hope that McAdams Plumbing will be your trusted plumbing company for all your future needs. Be sure to check us out on Facebook for deals and updates!"
Zach S.
May 2013
I received great, friendly, punctual, high quality, professional service from McAdams Plumbing. Rick came out and gave me an estimate. The issue I had was an improperly installed toilet (from the previous occupants), had been leaking around the drain pipe for quite some time. Once I removed the old toilet I discovered a damaged closet flange, which was also set too low.
After I decided to go ahead and schedule the work, Rick came by in the morning, repaired the damaged closet flange (it was a copper flange on copper drain pipe), brought it up to the correct height, and installed the new toilet (which I had purchased myself). He also provided a one year guarantee on the work, and charged exactly the same as the estimate.
Thumbs up!
After I decided to go ahead and schedule the work, Rick came by in the morning, repaired the damaged closet flange (it was a copper flange on copper drain pipe), brought it up to the correct height, and installed the new toilet (which I had purchased myself). He also provided a one year guarantee on the work, and charged exactly the same as the estimate.
Thumbs up!
Response from McAdams Plumbing
"Thank you so much [member name removed] for that glowing review! We're so happy you were pleased with Rick and our company. If there's ever anything thing we can do for you in the future please do not hesitate to call. We'll be here. -MP"
Jon W.
May 2013
Very good experience. They were professional, on time, and competent. I will use them again and recommend their services without reservation.
Response from McAdams Plumbing
"Thank you very much for your kind review! We greatly appreciate our customer recommendations, they are our lifeblood. The best to you and yours and we'll be here for you when you need us again. -MP"
Gary K.
Mar 2013
Overall everything went well
Response from McAdams Plumbing
"Glad we could be of service to you . Thank you for trusting McAdams Plumbing and we certainly hope that we can be your choice for any future plumbing needs. Oh, and be sure to give Diego a worm on our behalf. If there's ever anything we can do, please do not hesitate to call! -MP"
James C.
Feb 2013
unknown
Response from McAdams Plumbing
"Thanks for the great review Member! We're so glad you were pleased with your service. Our goal is always to make sure our customers are completely satisfied so if there's ever anything we can do for you in the future, don't hesitate to call! Also, remember to check us out on Facebook for specials and updates. Thanks again!"
Margaret L.
Feb 2013
I Called Mc Adam's to set up a visit to inspect my sump pump as there was some water standing in the hole, according to a home inspection. I was getting ready to sell my house and didn't have much time. Not only did Mr McAdams do the inspection, he went out, purchased a new pump and installed it that very day. Although it seemed a bit pricey, I did not really have the time to shop around and I was pleased to have it all taken care of prior to the sale of my home.
Response from McAdams Plumbing
"Thank you very much for your wonderful review! As a residential only company we try very hard to offer our customers same day service whenever possible. We know moving to a new state can be very challenging so we wish you a safe and prosperous journey. Best wishes! MP"
Kyle C.
Jan 2013
They thoroughly resolved the problem in less than 45 minutes; they cleaned everything up; and I wouldn't hesitate to use them again.
Response from McAdams Plumbing
"Thank you so much for the kind review! It's a true pleasure being your plumbing company. I hope that you can continue to trust McAdams Plumbing with any of your plumbing needs in the future, we'll be here for you. Also, thanks for the lesson on U.S./Russian merchant relations, we loved it! -MP"
Tom S.
Jan 2013
They did a great job. They were prompt, were very professional, and solved the problems quickly and efficiently. Also, they were the only plumbers we called who were able to respond on the same day that we called them. All the others were backed up by at least a week.
Response from McAdams Plumbing
"We're so glad we were able to get you taken care of the customer. We always do our best to get our customers same day service if possible. Thank you so much for your kind words and we hope that we can be your family's trusted plumbing company from here on. Thanks for giving us the opportunity to serve you! -MP"
Linda T.
Jan 2013
Great job! In and out quickly. Knew their stuff and were very neat and personable.
Response from McAdams Plumbing
"Thank you for the great review customer! We hope to earn your trust in order to become your full-time plumbers. If there's ever anything we can do for you in the future, even if it's just a referral or an answer to a question, please do not hesitate to call, text, or email. Thanks again! -Chris"
John V.
Nov 2012
If you want excellent service call McAdams Plumbing.
My mother's master bedroom toilet overflowed on a Saturday evening and she had quite a mess. She told me the next morning during our phone call. I went to Angie's List and tried two of the listed 24 hour service companies to no avail. Since I wasn't going to get service for her on Sunday, I decided to call McAdams Plumbing early Monday morning. I called a little after 7:00 a..m. and found they were already on a job, but was told that they would arrive at her house between 9:00-10:00 a.m.. I arrived at her house at 9:00 a.m.. Rick and Chris arrived a little before 10:00 a.m. and had her toilet in working order 45 minutes later. The two of them couldn't have been nicer or more professional. Their prices were reasonable and they gave Mom a senior discount. Chris even took a bit of time with Mom to admire wall photos she wanted to show him that my father had taken. Her dog Toby even enjoyed his time around them.
Mom wishes to offer her thanks to them as well in this review.
My mother's master bedroom toilet overflowed on a Saturday evening and she had quite a mess. She told me the next morning during our phone call. I went to Angie's List and tried two of the listed 24 hour service companies to no avail. Since I wasn't going to get service for her on Sunday, I decided to call McAdams Plumbing early Monday morning. I called a little after 7:00 a..m. and found they were already on a job, but was told that they would arrive at her house between 9:00-10:00 a.m.. I arrived at her house at 9:00 a.m.. Rick and Chris arrived a little before 10:00 a.m. and had her toilet in working order 45 minutes later. The two of them couldn't have been nicer or more professional. Their prices were reasonable and they gave Mom a senior discount. Chris even took a bit of time with Mom to admire wall photos she wanted to show him that my father had taken. Her dog Toby even enjoyed his time around them.
Mom wishes to offer her thanks to them as well in this review.
Response from McAdams Plumbing
"Thank you so much for this review. I remember your mother Customer, she is a wonderful woman and it was our pleasure meeting all of you. The pictures she showed me were fantastic, I do enjoy learning about our customers and their histories. I’m very glad we were able to take care of her situation and that you both were pleased with our services. Please sincerely thank your mother on behalf of McAdams Plumbing Customer. We hope that in the future if any plumbing related situation arises you now have a company that you and your mother can trust. Best wishes! -MP"
Jan J.
Nov 2012
They were good. They were fast, complete, and affordable. No complaints, the gentleman who showed up was very nice.
Response from McAdams Plumbing
"Thank you very much for the response. We are so glad you were pleased with your service and that the servicemen you met were nice. We hope that if you need to use our company in the future your experience is just as good or better; and if it's not, let us know and we'll fix it! Thanks again! -MP"
Licensing
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FAQ
McAdams Plumbing is currently rated 4.8 overall out of 5.
McAdams Plumbing accepts the following forms of payment: CreditCard
No, McAdams Plumbing does not offer free project estimates.
No, McAdams Plumbing does not offer eco-friendly accreditations.
No, McAdams Plumbing does not offer a senior discount.
Yes, McAdams Plumbing offers emergency services.
No, McAdams Plumbing does not offer warranties.