I cancelled on them and they came out anyway so their communication between them and their driver was poor. Their ability to then come back and make it right and they did make it right. It was much more than another store was. I was having trouble with it leaking after they put it in. They came in and put in a some kind of a custom adjustment piece. I thought they were trying to hustle me but they did not charge me for it. They took care of it. They came in and did the right thing. They did not do a good job of communicating between the salesman and the driver and shipping department. The quality was good. They were pretty good at getting back with me. They really did get back to me on time. I like Home Depot but the communication between them and the people they hire is not good.
Description of Work: They put in a water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$500
Mary or Ati S.
07/2016
5.0
home improvement stores
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Joseph G.
05/2015
4.0
home improvement stores
+ -1 more
What stands out was the price and availability.
Description of Work: I purchased roofing through Home Depot.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
DENISE S.
08/2005
4.0
carpet installation
+ -1 more
DEFINATELY OVERALL WE HAVE BEEN HAPPY WITH THE EXPERIENCE, WITH THE HOME DEPOT STAFF. THE CARPET CAME IN A TIMELY MANNER AND THE INSTALLERS WERE ON TIME AND FRIENDLY.
Description of Work: WE PURCHASED THE INSTALLATION OF CARPETING FOR OUR FAMILY ROOM. IT IS APPROXIAMITLY 800 SQUARE FEET.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores,
Water Heaters,
Carpet Sales and Installation
FAQ
HOME DEPOT is currently rated 4 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.