DELINTZ DRYER VENT CLEANING SERVICE
About us
We start by cleaning below the lint screen of the dryer, down to the fan, than to the exhaust pipe at the back of the dryer. From there we clean the flex hose attaching the dryer to the dryer vent in the wall. Then we clean the entire length of the dryer vent to the vent hood on the outside, no matter where it goes out!
Services we offer
DRYER VENT AND AIR DUCT CLEANING
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 9% | ||
| 9% | ||
| 0% | ||
| 18% |
BE FOREWARNED!!! DO NOT HIRE THESE PEOPLE, ESPECIALLY IF YOU HAVE PETS! The service guy, Anthony, came to clean the dryer vents on the afternoon of 9/19/12. Shortly after he arrived, he entererd our backyard from the side gate to locate the outside vent. Knowing we had 4 little doggies, because we discussed it, Anthony still proceeded to leave the gate open when he was finished. Early yesterday morning, one of our dogs discovered the open gate and disappeared. We found out he was missing about half an hour later. After doing a quick search nearby, my fiance and I walked, rode bikes, and drove around our neighborhood and the surrounding ones looking for our dog for 3 hours. Our dog is 15 years old and deaf so we knew he would not hear us calling him. When we returned home, both irate and worried, I called Delintz to tell them that due to their negligence, our dog was now missing! Without any concern or apology, Anita, who answered the phone, said that I needed to speak with Anthony, the service guy. I also asked to have the owners of Delintz, Mark & Ann Welhouse, call me right away. At the very least I would appreciate a phone call with a sincere apology for this huge disaster they created.
We then spent 4 hours on the phone notifying animal control, animal shelters, and vet clinics about our lost dog. My fiance drove out to the county animal shelter to see if our dog had been turned in while I made dozens of lost dog flyers. My mother drove down all of the way from Fort Collins to help with our search. For the next 3 hours we hung signs on street poles, went door to door passing out flyers, and talked to anyone we saw outside. A family in the neighborhood came across our flyer and called to tell us that they had found our dog and that he was at their house. Relieved, ecstatic, and crying with joy, we picked him up immediately! I gave the family $100 cash in appreciation for returning our dog. So after 10 hours of searching, we finally found him! The outcome could have been so much worse! We are extremely lucky that our other 3 dogs didn't get out through the opened gate also. Did I mention that my fiance and I also had to take a personal day off? To top it all off, I had to call a washer/dryer service repairman to come out because my washer wasn't working right after Anthony was here. That cost another $60.
Mark Welhouse finally called 4 or 5 days after I called on the 20th. He was apologetic and refunded the $89 but we were also out another $160 plus the time, stress, worry, and hassle we went through. It is appalling that it took him so long to return my call. It is clear Mark & Ann Welhouse and the service guy from Delintz lacked much concern, remorse, or responsibility for this heedless act that led to a tremendous amount of grief, fear, inconvenience, and expense! Obviously they do not care enough about their customers and they won't care about you either!
Licensing
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