
Handyman Matters of Boulder
About us
Locally owned handyman company with the skills and expertise to perform jobs ranging from garbage disposal installs to full bathroom or kitchen remodels. We are fully licensed, bonded, insured and a proud member of Team Dave Logan. We pride ourselves on establishing client trust and look forward to becoming your home improvement partner.
Business highlights
Services we offer
Tiling, carpentry, caulking, concrete & insulation, deck repairs, doors and windows, drywall, electrical, fascia & soffit repair, fences, flooring, grab bar & hand rail install, gutter cleaning and repair, kitchen and bath remodel, plumbing, power washing, screen repair, siding, trim, weather stripping, wheelchair ramps
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
14% | ||
7% | ||
2% | ||
2% |
"Hi [Member Name Removed], Thank you so much for your feedback. If there is anything else we can do for you in the future, please do not hesitate to contact us. We look forward to hearing from you again. Thank you, Handyman Matters of Boulder and Fort Collins"
"Thank you for the kind review - we're happy you're pleased with our service and hope you'll call us again in the future."
"We're sorry you felt the job wasn't done to your satisfaction. We'd like to point out that our van has storage capacity of 200 cubic feet which is the same as the trailer we haul materials away with and vastly more then fits in a pick up truck since this was a deck tear out. Also when you pointed out your concern, we compensated you by slashing our hourly rate 37.5% which you're failing to point out. Loading and unloading the amount of material remains constant and since we came on a Saturday to fit your schedule, the worker brought his son to spend time with him and use it as a teaching moment - labor you did not pay for. In the end, you paid less then then we had told you. We do apologize for not meeting your expectations however. We have high standards and are disappointed not to have delivered to your satisfaction."
HM encouraged me to order the materials myself through Home Depot. Mark, the owner of Handyman Matters of Boulder, Recommended to do it this way in order to avoid paying an extra 30% charge if his company purchased the materials for me. HM charges $75 to pick up the materials. I appreciated the candid advice.
When the worker arrived on site, he realized that the bath surround to be installed would cover a window in the bath. I had known this, but was nonetheless inclined to seal the window and cover it behind the surround. But Mark made a persuasive argument to return the surround to HD and exchange it for ceramic tile which would preserve the window. He offered to do the job for no additional labor cost. I accepted the offer.
After demolition started , unexpectedly more sub-floor as well as the window framing had to replaced because of water damage. The worker on the job also informed me that the new tub had some scratches on it. He was good about directly communicating with me, sending photos when issues arose.The HM office was likewise prompt to inform me of extra charges as a result of the unexpected repairs.
The work was completed in week. The workmanship was excellent and my tenants were delighted, even though they had to use the other bathroom in the house for a week. I was a little disappointed at the cleanup. Cartons were left in the living room and I had to call HM to get them removed, even though that was promised by the tradesman doing the job. Moreover, although Mark assured me that HM would move the Bagster with the construction waste close enough to the street so that Waste Mangement could retrieve it, in fact the tradesman phoned my tenant, who had a truck, and asked him to tow the Bagster closer to the street. My tenant ended up moving the Bagster at the request of the tradesman. HM can do better than this.
Despite these late lapses, overall the job was well done.
Charles Martin
Arlington, VA.
"Thank you for bringing this to our attention. No excuse for being an hour late. I hope he called you and let you know he was going to be late. After reviewing the work order it seems to me that we should have gotten more time to do the requested work on the floor. the flooring project alone should have been a half a day to complete. Thank you for your business and your feedback. Sincerely, Rob"
"Thank you for your great review. Please keep us in mind for your next project. Thank you for the opportunity to earn your trust. Rob"
"I am glad we could take care of your project for you. Please keep us in mind for your next project. Thanks Rob"
"Thank you for the review. Was this work done under another name? We do not have you in our data base under [member name removed], and we did not do any work at that address on 12/31/2013."
"So sorry that regardless of the number of times I have explained to you that the gap is where the carpet fits in you are going out of your way to dog me and my company. I am sorry that you just don't understand. Funny how you failed to mention how quickly we responded to your needs and how nicely the basement looks now. It is as if the flood never happened. You are welcome! Please move on and stop harassing us and the fine work we do. Rob."
We own a vacation home in the Boulder area, and Rob Parker has been invaluable to us in terms of meeting our repair needs. We were not here during the recent flood, and experienced some damage in our basement. Rob's crew cleaned up our crawlspace, installed a sump pump, removed damaged carpeting and beautifully tiled our entire basement, all in our absence. When we arrived here from Philadelphia over Christmas, we found our house to be completely intact and clean as well.
We also used Rob's services for general handyman work, such as hanging light fixtures, paint touch ups, etc.
In addition to high quality work, all of Rob's crew were professional and pleasant to work with. We are very pleased overall and would highly recommend this company for all of your handyman needs.
"Thank you for your kind words. It was our pleasure to work with you on putting your condo back in order after the flood. Please keep us in mind for any future repairs or remodel needs. Rob"
"[member name removed], I am very sorry for your experience with us. If it is any consolation, the craftsman that visited your home is no longer with the company. I understand your frustration that we had to go pick up materials. With the wide variety of jobs we preform, there is no way we can stock everything. I am also sorry that your experience with us reflected so poorly on Angie's List. Angie's List customers are some of our best and most loyal customers. I hope the next handy person can hire can satisfy you better. Rob"
Licensing
State Contractor License Requirements
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