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Aspen Window

Founded 2002 • With Angi since August 2007

5.0

(245) Verified Reviews

Business Details

Phone Number

Address

4700 Sterling Dr., Unit D

Boulder, CO 80301

Description

Additional DBA - Aspen Services/AquaPro

Verified Reviews

A few reviews for this pro...
5.0

08/02/2016


Lisa V.

She arrived on time, did a wonderful job and was great to work with! I am very satisified and wouldn't hesistate to call them!

Description of Work
window and screen cleaning

Category window cleaning

5.0

08/02/2016


Jason B.

Great! On time, good work, no mess.

Description of Work
Washed windows (inside & out).

Category window cleaning

5.0

01/24/2015


Wendy C.

They were very quick to reply to my email and were able to schedule an appointment immediately. Quick, friendly, on-time service. Good price. Would recommend to everyone.

Description of Work
Cleaned gutters at residence

Category gutter cleaning

5.0

01/14/2015


Steven M.

As always, Allison and her team were great! Showed up on time ands did a great job. Friendly and professional. She even reattached a piece of loose roof flashing! Will continue to use this company at least as long as Allison is employed. Scheduling is a little difficult with business owner - it can be a day or so of voice mail tag until scheduling can be arranged. I believe he used to have an office scheduler who was very pleasant but may have retired. Still he's very friendly - just may be a little swamped.

Description of Work
Cleaned Gutters

Category gutter cleaning

5.0

09/27/2014


Leslie S.

My gutters were cleaned and inspected with minor repairs completed by Allison of Aspen Service. The job was done quietly, efficiently and with little to no mess for me to pick up after. Allison gets my vote for professional, friendly, intelligent and knowledgeable service- loved her. She was able to provide a level of service I did not expect and gave me a full report on the state of this old 1916 house's 30 year old gutters, answering my many questions and suggesting steps for the future. My son has typically performed this function for me and he is now off the payroll for gutter cleaning- it made a difference to have an expert provide the service. I will use this company again, despite their higher pricing among gutter companies. They performed the minor repairs without charge so perhaps the higher pricing takes into account inspection, minor repair and future considerations for maintenance.

Description of Work
Gutter Cleaning and Inspection, Minor gutter repair

Category gutter cleaning

4.0

06/30/2014


Inger B.

I really enjoy working with Aspen window cleaning. This is the second time we've used them. They are prompt and professional and the price was the same as 2 years ago. My only quibble is that a few of the windows had streaks and missed spots.

Description of Work
washed windows and screens

Category window cleaning

5.0

06/23/2014


Irene B.

They arrived on time and got right to work after I gave Allison a tour of what needed done. They worked quickly but were very thorough and asked pertinent questions.I asked for a business card because I'd use them again and would recommend to others.

Description of Work
Crew of two, Allison and Keith, washed windows and doors including storms and screens, inside and out.

Category window cleaning

5.0

06/08/2014


Angie L.

From the first time I called to ask for an estimate, Aspen's staff were courteous, responsive and thorough with their bid and a description of their service. The day of the cleaning, the technician arrived on time and cleaned the windows thoroughly. All weekend after the cleaning, I kept remarking to friends who were visiting that looking out my windows was as if I were there no window in place at all! They were that clean. I am grateful for their service as it saved my husband a task on his and quot;honey-do listand quot;. THANK YOU, Aspen Window, I will use your services again!

Description of Work
Cleaned all windows in the upstairs portion of my home.

Category window cleaning

4.0

01/17/2014


Brian J.

I haven't had my windows cleaned before, so I don't have a baseline against which to compare. Overall, I would consider the service above average, but not a slam dunk for repeat service. Everyone involved was pleasant and professional. Patty did a fantastic job fitting me into the schedule according my needs and the weather. Communication was great on this issue. Two people showed up to do the work. One was 10 minutes early and other right on time. There was some miscommunication about whether track cleaning was included in the price, and to their credit, they ended up doing a basic wipe-down of the window tracks for the quoted price. (Though I would have been happier if less water/mud had been left in the tracks.) I'd note that they usually clean the screens for the quoted price, which they didn't have to do in my case since I had brand new screens, so that was to their benefit. (Prior to the track cleaning discussion, no credit had been offered.) The quality of the cleaning itself I would consider a B, though I have admittedly high standards and am very detail oriented. My windows hadn't been cleaned in a long time, and several required scraping and steel wool, especially on the west side of the house where the prevailing winds blow the most dirt. In addition, several windows have scratches on the outside and condensation between the panes (broken seals), which I obviously didn't expect them to address in any way. There is no doubt my windows are much cleaner than they were before, but I can find some missed spots and the occasional un-wiped edge on virtually every window. Some of these are admittedly tiny, but others I can see from across the room, especially on the windows in my garage. They were happy to clean any spots that I pointed out, but I didn't have time to check window thus ended up letting many slide. In short, scheduling was excellent, the people were pleasant and the cleaning was above average, but not so impressive that I'm likely to recommend them to friends without qualifiers.

Description of Work
Aspen cleaned all windows in my house, inside and out. 18 fixed windows 15 single hung windows 6 sliding windows 1 sliding door

Category replacement windows

5.0

01/11/2014


Melissa R.

Excellent, go no further if you are searching for a professional, affordable, and excellent service! My scheduling with Michael was easy and he provided me all details needed up front (weather conditions, costs, expectations, etc.). Nate did the service and was polite, professional, and had an amazing attention to detail - as a result, my blinds looked brand new once finished...this was for a rental unit and the blinds were VERY dirty prior to the cleaning that Nate performed. Thanks Michael and Nate for great service. I'm 110% satisfied.

Description of Work
Blind cleaning.

Category blind cleaning, window cleaning

5.0

01/05/2014


JILL A.

Excellent work. Very professional.

Description of Work
Cleaned windows inside and out.

Category window cleaning

5.0

01/05/2014


Jessie T.

They send me email reminders as gutter time approaches and send me a bill when service is completed. My house is a 3-story Denver Square with detached garage, and the 4-unit doesn't have as many gutters, 2-story. Their work is thorough and tidy.

Description of Work
I used Aspen to clean gutters several years ago as part of a Big Deal, and now once or twice a year for both my own house ($180) and a 4-unit rental ($120).

Category gutter cleaning

5.0

12/19/2013


Steven M.

They are fantastic! Couldn't be any nicer or professional and they do a great job! Allison has been out on most of the jobs and she is so thorough and also so pleasant! We will request her for jobs this spring! Booking appointments through their office is also a pleasant experience. Great small local company. You will be pleased with them.

Description of Work
We have used this company 3 times for gutter cleaning and several times for window cleaning.

Category gutter cleaning, window cleaning

Service Provider Response

You really can't get a better post than this. We have already shared it with Allison. Thank you so much for the time to write it up. This type of feed back encourages our staff to do the best they can. Jared P. Owner
5.0

12/15/2013


Edie G.

They cleaned and evaluated the fireplace. Also cleaned and checked the furnace. The were on time, very professional and curtious .

Description of Work
They cleaned and evaluated the fireplace. Also cleaned and checked the furnace. The were on time, very professional and curtious .

Category blind cleaning

Service Provider Response

I believe this in the wrong category [member name removed] but we like to see A's on our list as well. Thank you and have a great New Year Jared P Owner
5.0

12/14/2013


Bryan M.

Chris Hall, one of the owners, cleaned my gutters. He did a great job and was an awesome guy. He was able to quote me a price on the phone, which saved me the hassle of scheduling a site visit and then a gutter cleaning. The price was fair, I was able to get on his calendar quickly, and he did really thorough work. I will definitely be hiring Aspen Window again.

Description of Work
Gutter cleaning

Category gutter cleaning

Service Provider Response

Great to see a post from you (Member name removed). Glad to have you on as a new customer and look forward to serving you in the future. Chris H. Owner
5.0

11/24/2013


Christine B.

Aspen Window did a great job cleaning our gutters and downspouts. They responded to our call immediately and were at the house within a few days. We are happy with their work and would hire them again.

Description of Work
.

Category gutter cleaning

Service Provider Response

[removed member name]: Thank you for the post. Happy to have you as a customer. Enjoy the new year. Jared P. owner
5.0

11/18/2013


Jane S.

I made an appointment with a very charming woman over the phone. She squeezed me in between appointments and said that the Gutter Cleaner would likely show up between 10:30 and 11:00 the same week on Friday. He showed up at 12 noon. No one called me to tell me he would be late and I was somewhat concerned that I got the day wrong. When he arrived, he went right to work, cleaned the gutters and the yard in an hour's time. We bought our house 16 years ago when all the trees in the neighborhood were small and had never gotten our gutters cleaned. I was expecting small gardens in the gutters, but he reported that the biggest problem was 2" of sand from the roof. He cleaned the gutters using his hose. I felt that he was honest and the price was fair which are the most important factors to me. I got a $15 discount because I am an Angies List member and the price was under $200. I am satisfied and would hire them again.

Description of Work
Cleaned out the gutters. on my two story house.

Category gutter cleaning

Service Provider Response

[Member Name Removed], thank you so much for the post. Being on time is a priority for us and letting the customer know we are running behind is just as important. It looks like dropped the ball here, but we constantly use this input to make us better and help our staff understand how important it is. Have a great new year. Jared P Owner
5.0

11/13/2013


Peter B.

This was the third time we've used Aspen, and everything went great as usual. Making the appointment was easy and quick, and they were able to come at a time that was convenient. Allison showed up right on time to start the job, and Sam arrived later (as planned) to help. Allison started by cleaning out the gutters and downspouts, and she told me that the downspouts and French drains were all clear. I noticed that Allison was careful to put booties on her shoes whenever she came into the house, and she carefully took them off as she stepped outside. About the time she finished with the gutters, Sam showed up to wash the insides of the windows while Allison worked on the outsides. I saw them carefully examine their work and even rewash sections that weren't perfectly clear. When they were finished, the difference was fantastic. They were extremely careful as they moved their ladders and equipment around the house. Cleaning windows seems like such a messy job, with plenty of potential for collateral damage, but they didn't leave behind even a trace of dirt - and I checked carefully. Both of them were friendly, polite, and professional. I cannot imagine how they could have done a better job.

Description of Work
Washed windows (inside and outside), cleaned screens, cleaned out gutters, and checked downspouts to make sure they were clear.

Category gutter cleaning, window cleaning

Service Provider Response

Thank you so much for such a great post. Have a great new year and we look forward to working for you in the future. Jared P Owner
5.0

10/16/2013


Linda M.

Kenny was my service person. He arrived on time and is experienced and professional. He took care to clean up after himself and worked efficiently. He came back through after he had completed all the windows to check for needed touch ups. The windows look Great! I have used this company before and they were very good then as well.

Description of Work
Cleaned all windows inside and outside

Category window cleaning

5.0

10/15/2013


Mark F.

Excellent service! Patty set up, and courteously explained, the service over the phone. Jay showed up on time and I briefly walked him through which windows needed to be cleaned. He did an great job (clean, efficient) and was done in about three hours. Our windows are so much cleaner than when I've done them myself. High quality work and super easy to work with. Will definitely call them again.

Description of Work
Cleaned approximately 30 windows, inside and out, including screens.

Category window cleaning

5.0

10/06/2013


Michelle K.

Our scheduled day of service was one of the days of rain associated with the recent floods in CO. Our window cleaner called before arriving to ensure that we wanted our windows cleaned in that type of weather. She was prompt, professional, and very courteous. She did a thorough job. When she was finishing the interiors, she noticed a streak that "was not due to the rain" on the exterior of the window. So she hopped back up on the roof and cleaned that streak. She was also very conscientious about keeping our floors clean and dry. Highly recommended.

Description of Work
Professionally cleaned 20 windows!

Category window cleaning

Service Provider Response

Excellent post. Great to see it and I will pass it along to the Ali. Have a great fall and enjoy the clean windows. Jared P Owner
5.0

09/26/2013


Kristin A.

Great communication all around, easy scheduling, punctual and efficient. Nice guys who did great work.

Description of Work
Washed all windows inside and out

Category window cleaning

Service Provider Response

Thanks for the great post. Ill be passing it along to the team. Enjoy the coming fall. Jared P Owner
5.0

09/17/2013


Nora B.

From start to finish: great experience with Aspen. The woman who scheduled our appointment over the phone was friendly and helpful, as we are new homeowners and this was our first time having this kind of work done by professionals. On the day of our appointment, the two Aspen employees showed up on time, were polite, and worked quicker than I'd expected while still doing a thorough job. I also appreciated that they cleaned the debris pumped out of the gutters from our lawn, and left our property better than it had been before they arrived. The one thing I wasn't sure of, and I didn't notice until after they'd gone, was that our skylight may not have been cleaned on the outside. I'm sure this was a simple oversight, and I would just be sure to mention it the next time we use Aspen's window cleaning services.

Description of Work
We had our gutters cleaned out and the windows washed inside and out; this included the screens.

Category gutter cleaning, window cleaning

Service Provider Response

We love to see new customers happy with our work. We also thank you for taking the time to put a post on for us. Jared P Owner
5.0

08/27/2013


JENNINE S.

They did an excellent job! Everyone was very professional and did an exceptional job! Our windows and our white cloth blinds are sparkling clean! We will definitely use them again in the future!

Description of Work
We used Aspen Window to clean the windows in our home, inside and out, and we used them to remove and clean Hunter Douglas blinds.

Category blind cleaning, window cleaning

Service Provider Response

I will be passing this one along to the blind department and the window department. Thank you for the time and the business. Jared P Onwer
5.0

08/26/2013


Holly T.

Nate did a wonderful job with the on-site blind cleaning trailer on a collection of really grungy blinds, some of which hadn't been touched for decades. Even the greasy residue from the kitchen blinds came off like new. Nate has a very pleasant demeanor, is good at explaining the process, very focused and professional. Very customer-focused business. Maybe not the least expensive, but Aspen's focus on employee training and development, and having full insurance coverage are definitely worth the small differential charge. I'll definitely use them again, and this time I won't wait decades for a re-cleaning.

Description of Work
Ultrasonic cleaning of aluminum mini-blinds

Category blind cleaning, window cleaning

Service Provider Response

[member name removed], thank you so much for your business. You brought up some great points that we appreciate. We are focused on customer service, its the best way to obtain customers. We are a little higher in some if not many cases but we are also very employee focussed business. The vast majority of our competition doesn't cover their employees with insurance or provide the safety training to keep them covered. It takes customers like you to help us take care of both our employees and our customers. Jared P owner.

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, MasterCard, Discover, Visa
    Warranties
    No

    Services Offered

    Window cleaning, gutter cleaning, ultrasonic blind cleaning, power washing for both residential and commercial properties.

    Services Not Offered

    Auto window film.

    Frequently Asked Questions & Answers about Aspen Window

    How is Aspen Window overall rated?

    Aspen Window is currently rated 5 overall out of 5.

    What days are Aspen Window open?

    Aspen Window is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does Aspen Window provide

    Aspen Window accepts the following forms of payment: Check, MasterCard, Discover, Visa

    Does Aspen Window offer free estimates?

    Yes, Aspen Window offers free project estimates.

    Does Aspen Window offer eco-friendly accreditations?

    Yes, Aspen Window offers eco-friendly accreditations.

    Are warranties offered by Aspen Window?

    No, Aspen Window does not offer warranties.

    What services does Aspen Window offer?

    Aspen Window offers the following services: Window cleaning, gutter cleaning, ultrasonic blind cleaning, power washing for both residential and commercial properties.

    Are there any services Aspen Window does not offer?

    Auto window film.