Your Home Improvement Company, LLC

Rip-off con-artists! Do yourself a favor and find a local contractor, NOT this company! Whatever you do â DO NOT PAY THEM the final payment until the COMPLETE job is finished to your satisfaction! The sales person comes in with flashy pictures of what they have to offer and a highly inflated price which he then discounts it down to where you think you are getting a good deal for what they have to offer you. They want 1/3 down to order the job, 1/3 at time material is ready for delivery and 1/3 at completion of job. In our case we had a 32â tub in a 36â opening that we wanted replaced with a 36â walk-in shower unit. The salesman measured it up and confirmed that the unit would fill the 36â opening and gave a final price that we felt was high but reasonable for what we thought we were getting. We paid the 1/3 down. A second person (more technical) came out to measure to make sure the measurements were correct and no other mechanical issues for the job. He also stated that the unit would fill the 36â opening. When the material was ready for install we paid the next 1/3. When the installer ripped everything out and started to install the new unit, it was only 32â wide. I stopped him and told him we were supposed to get a 36â unit. He said the wall panels were 36â but the shower base was only 32â . He had the facility manager call us. He said he could order the 36â unit but it would cost more because the job was priced for the 32â unit. We told him it was supposed to be 36â and to order it and have the salesman call us. The installer left. The salesman called and said it must have been a misunderstanding and it would cost us for the additional size. We were upset, but the existing tub was already removed and we were left with no other choice but to agree for the increase and paid the extra charge. The new unit came and was installed but the installer ran out of time and said he would come back to install the niche and finish the job. I also questioned him about no towel/grab bar on the inside of the shower door. It had two short metal stubs with sharp edges that looked to me as being totally unsafe and dangerous. A child could slip and poke an eye out on them and an older person could bump against them and rip their skin open. He said they could order a towel/grab bar for the inside instead of the stubs but thatâ s not what they usually do. He also said he had to have the last 1/3 payment because the shower unit was installed and technically useable. I made the MISTAKE of giving him the check for the last payment. They have not come back to finish the job! That was the last we heard from them! I have made numerous calls to their office and to the salesman but have received no callback. I have called their home office in Minnesota and they said they would have someone contact me. I received a text message saying they were trying to schedule someone to come out; but they have never gotten back to me. I have called the Denver store and the home office 4 more times but could only leave a message and no one has called me back. The niche has been paid for but has not been delivered nor installed, the two dangerous stubs have NOT been replaced, the side wall panels have gaps that need caulking and no one is getting back to us. They have been paid for the job and have no incentive to come finish it. FIND SOME OTHER REPUTABLE COMPANY TO DO YOUR JOB!!!

One day install. My entry way is no longer freezing cold. Snow no longer blows in! Very professional company

They kept me up to date and answered every question. They worked around my schedule, very professional and high quality workmanship. Huge step up from the Pella windows they replaced.

They kept us up to date along the whole process from purchase to window measurements to custom building to installation to inspection after installation

I have to give major Kudos to the company for working through some issues with city codes with the city and with us. The work was done quickly and to a very high standard. Only a tiny trim issue took a little time to take care of. But all was done with great professionalism and quality work.

Lorena De Jesus and her crew did an amazing job under extreme cold weather and snow conditions. The work was done carefully and beautifully. I appreciate this company for the subcontractors they work with and the quality of the work and product.

The windows they sold aren’t living up to their demonstrations. I took an infrared thermometer reading of new windows vs old and there wasn’t much difference in how much cold was being let in. The installation crew tracked everywhere in the house, and left a nail and screw on the floor which I ended up stepping on! I’m pretty disappointed in my purchase at this time. Good thing I paid top dollar for these windows

So far, the whole group that I have had contact with have been very helpful and courteous. There was a delay with installation that I was a little disappointed with (because I took a day off work for) but I understand they wanted to make sure that the project they completed that day was done right. I want that kind of care for my install.

Detail oriented

They were efficient and friendly

The three man crew arrived at 8 am and got started immediately and installed 5 more windows(2nd time I hired them). They were finished by 12:30pm and were fast, efficient and very clean. they put down plastic and hauled away all the old windows and trash.

Great work. Very professional and friendly craftsmen.

I paid a deposit of 4414.50 a on 5/15/2017 they haven't even started the bathroom project. It is now July 8th

They are very good came to measure a few times for the siding, windows & insulation. Send me e-mails with the progress in ordering & shipping. windows & insulation are being done tomorrow 7/7/17. Siding will be done in a few weeks.

These guys are good! They resided an old cabin and made it look beautiful! The windows are gorgeous!

They need to spend more time cleaning up and making sure everything is done before they want you to sign a completed form.

At this time windows are on order. So far we are very happy with the process. We really like the idea of lifetime guarantee . Everyone has been very good at giving us their time explaining the process.

Very professional they are great at what they do. They clean up after themselves.

They were thorough and have great customer service.

They have quality employees that do quality work. Their prices are on the high side.

The sales person explained the functionality of the windows which was nice.

love the widows

Really great service, windows came in way quicker than we expected. The windows are absolutely gorgeous and match wood work perfectly. The sound of trains has diminished and I can already feel the difference inside the home. Great experience!!

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