Sprague Pest Solutions

They were not doing a good job.  I cancelled them. I hired them to use on my restaurant, but they aren't doing a good job.  They just try to get the money but they don't do a good job.  When we had roaches, I called them and they just wanted me to order more services but they don't really talk to me about what exactly happened, so I don't like them too much.  They are okay on price.  The quality is not good.  They didn't really tackle the problem.

extermination every 5 or 6 weeks --- it was to be free - there have been so many mishaps with the denver office - telephone service not taking calls, being 'in conference' not returning calls, billing screw ups, the first two technician were very good - but the rest of the service gets an F....Sprague National actually offered a free call this time to make good - and still problems. They admitted to problems with Denver and their phone system etc.et.

Applied pest control prevention around outside out of house.  Spoke with Jeramie about when we inside spraying might be done in the spring.  We decided that depending on pest situation, we will discuss later on.  Jeramie was very professional and listened to my concerns.

I have been with them for about a year. If we still have spiders, ants or other pests they will come back within a specified time to re-treat for issues. This is really helpful.

It took them a while to get things fixed, and I am not using them anymore. They did the apartment, and then they came back, and the bugs came back, and then I had them on service for a while, and the bugs came back after that, so I went to someone else.

Very professional and responsive. Very pleasant technician came to our house, brought his own booties to cover up the shoes. Everything was well explained, and even gave good insight on proofing the house against more bugs sneaking in. Its been 4 weeks and no spiders thus far. Would use the service again.

Enviropest by Spraugue is the premiere pest solution company
in northern Colorado, that serves both Denver and Boulder.  In my opinion they are the #1 company.  In all my interactions with them they have been completely professional and absolutely thorough with their
assessments.  I only found two companies that will do anything with pigeons and they are one of them.  (I had called the other but he was extremely unprofessional, he may have just been having a bad day.)  I can only assume that the people that could not
get things going and left a bad review must have called the wrong number.
They patched the hole with the materials I requested with no problems.

Everything went well.

Service Tech was very thorough and professional. I was quoted $349 to check for cracks outside of home that rodents could get through and seal those areas, as well as $79 for insect inspection and repellant. First company I have dealt with that didn't charge the amount quoted when they knew it wasn't needed or shouldn't be that high. Service tech looked outside for cracks and didn't find much. He stated he didn't seal the one he found because he felt the treatment he did outside the home was sufficient. Also he was able to check all areas and replace old insect traps with his new ones and did an excellent job with inspection. He was very courteous and took the time to talk with me about the work he performed. He also stated he didn't feel he needed to charge that much because he didn't need to do all that was quoted.  We set up a monthly service agreement since he did such a great job and only charged $199 for his visit.  Highly Recommend!

Called EnviroPest and set up an appointment. Dave, the service tech, showed up right on time. He listened carefully to the issues we have been having then looked around the house, both inside and outside. He explained the nature of the bugs and why they were in certain places in larger masses. He then explained what he was going to do, what chemicals were to be used and since we had a cat, when she could visit the targeted areas safely. After he was finished, he told us what he had found in the treated areas, as well as treating other areas that we had not discussed but he saw the opportunity to take care of a potential pest problem. After processing that information, he then gave us tips of what we can do both inside and outside the home to prevent future infestations. The education that Dave gave us, his easy-going manner and his professionalism will have us coming back to EnviroPest. The price was more than what other reviewers paid but was still less than what other exterminators charge for the same job.

We just moved into our house and found that we had a major wasp problem on the front porch.  I found 19 wasp nests on Thursday night and called EnviroPest on Friday morning.  They came out on Friday afternoon and I haven't seen a wasp since!  Our technician was Eddie and he was phenomenal.  Very professional and very knowledgeable.  He also treated our basement for spiders after we saw a few black widows.  So far it seems those have been contained as well.   I highly recommend!

They did very well. They were considerate and prompt. I think all the pests are gone, they are coming back in a few days to check.

They always call ahead. They do a good job with keeping the pests down. The only down side is it depends on who your tech is. Once in a while you get a tech that does not quite take care of things as well. We have used them at least five years.

They were outstanding. They did an inspection, took a look around and let us know there were a few problems inside and outside the house. They come out every other month for us, and we haven't seen any pest since then.

Overall, the experience was good. They took care of the problem at what I thought was a reasonable cost. The technician was nice and professional. We haven't had a problem since then!

They service was thorough and clean. I was really impressed by their service, so I decided to continue to use them for quarterly maintanence, They come out to check and bait traps. I am pleased to say they offer an excellent warranty for their services.

We have been using this company for several years now, on their quarterly $99 maintenance plan.  When we purchased a new house we elected to continue using them.

They came out for an initial look at the property, surveying interior and exterior for pest activity.  They identified specific problems with voles and black widows, and treated all perimeters appropriately.

The representative for our area was courteous, prompt, and explained everything he was doing in detail.  Our initial start-up fee included a second follow-up visit at two weeks to review the bait stations and activity.

We have, and will recommend this company to others who are looking for pest control.

I have no complaints.  They come to my house and do the work.

We were initially very pleased with Enviropest. Their employee came out, quickly assessed our problem and had a solution. 2 hours later, our house was outfitted with a humane exit for the squirrels that had been spending the night in our walls. The yellow jacket nest was gone, and holes were patched and painted.

There was just one problem. Our soffits are not connected, and an animal became trapped in our house. It took me several phone calls, while I was at work, and threats to call the Chamber of Commerce to complain,  to get anyone out to help us in a timely fashion, or before the poor animal died. Initially, I had been promised someone would be back the next day, but the next day I was told it would be after the weekend. At the time, we still had 90+ degree days. 3 days in that heat would have killed the animal. In addition to the tortuous death, we would have had to tear down our walls to remove the animal from our home. Finally, someone came out and put an additional exit onto the soffit they had closed, and the animal was able to leave our home.

After that, several weeks passed without word from Enviropest. Finally, we called them and asked when they were going to come and finish the job they had started, and remove the exit only gates from our home. When they did come out, they were 2 hours after their appointment window, and made no apologies. The employee, Jeremiah, complained that we had made him come out and correct his work on his day off. This was not my fault. The work should have been done correctly the first time, or Enviropest should have sent someone else out to our home.

I will not use this service again. I would recommend that others not use this service. This situation could have been avoided if the employee had not assumed that a 110 year old house would have continuous soffits, and if the company had stuck to their word, instead of reneging the next day. They also should have contacted us to set up a time to remove their gates, instead of waiting for over a month for us to call them. I will not use Enviropest in the future. This was my first experience with a business from Angie's List, so I will be more careful before using a business recommended by Angie's List in the future.

Had 3 estimates, and EnviroPest was most competitive. Other groups wanted to put in monitoring stations and no warrenty. They offered 5 year gaurentee. My only frustration was that I asked the serviceman to put holes in the morter between the brick and the patio, and he instead put it in the patio, which looks bad. I told him this and had to leave before he did this part of the work. I wish I'd overseen all the work so I could have stopped this. This one part looks bad, but now the job is done.

Overall, an excellent job, great price, great serviceman and one small negative in the job.

I’ve used them 3 times and I don’t know if they are gone yet.  They are very pleasant to work with.  I spent $80 the first time and it was warranted for 30 days or something so the guy has come back 3 times now because it hasn’t been exterminated yet.  I wasn’t charged for coming out the second or third time.  The man who comes out is very pleasant.  He’s a nice guy.  They answered the phone quickly and they set up appointments quickly.  They didn’t hide the ball of what chemicals they were going to use.  Their price seems to be fine.  The quality remains to be seen.  I still don’t know if they are back.  Their responsiveness, punctuality and professionalism are excellent.  I would continue to use them in the future.

They responded quickly and were very thorough in their investigation and treatment of the problem.  Very nice people, and much less expensive than the other services I contacted.  Have received 2 follow up calls to make sure everything was all right.

Good

They are amazing!  I called and they came out 4 hours later.  The exterminator was very professional and courteous.  He took time to explain everything as he did it.

They were great.  I called, the person answering was really, really nice.  They were out exactly when they said they would be and the final cost was right on with the estimate.  We've had no pest control problems since.  I will continue to use their services.