LeafFilter Gutter Protection

They came well equipped and installed it quickly and professionally.

It was awesome they were fast, prompt and very professional!

The service that they provided is good.

I'm very disappointed with the service department of this company. First the gutters were installed incorrectly, not under the drip edge and the down spout in the wrong place. The installer admittedly said he didn't look at the drawings before installing. Took about 5 or 6 phone calls to get a response from the service department. The installer left a mess around the house leaving sharp pieces of down spout and gutter, nails, screws around the yard and house. My dog was cut by one of these pieces left in the backyard. At first they said to send them the vet bills and they would take care of it, which I have sent to them. However, I've not been able to get a response or reimbursement from their service department despite several phone calls, voicemails and emails.They finally fixed the down spout and installed gutters under the drip edge but that's it so far. These are pricey gutters and I would expect much better customer service. I would expect my animals not to be injured by discarded sharp pieces of metal causing emergency vet bills and time off work to have many follow up visits to the vet.

The installation was done on time, as scheduled, and very efficiently. The installers were courteous and worked very carefully. I was concerned about safety on a rather high portion of the roof, so they honored my concern by only using ladders, rather than working from the roof above the gutter. The installation is very attractive when viewed from above and nearly invisible when viewed from the street. I have not yet had experience with its ability to prevent debris accumulation, nor for its ability to direct water into the gutter. So I will need to comment on that after the next major rain and/or snowfall accumulation. The only reason for a "B" on the price is that it is rather expensive, compared with gutter cleaning, of course. I have not had the opportunity to compare it extensively with other gutter protection techniques. That said, if it works as advertised, it will be more than worth the price!

First, we had someone come out who said that they didn't have the right ladders for the job and they sent someone else later in the week. That person (not naming names) did such a poor install on the gutters they got to that day that those gutters had to be replaced because they were so damaged. They also refused me when I asked them to get off of my roof until I heard back from the main office. It's my home, I say get off my roof, you do that. After everything was finally installed, we got a heavy rain and water just came pouring over one of the gutters instead of in it and one was installed in such a way that they lifted my shingles and left a gap where bees could get it. In their defense, they did talk me through the problems, they did make right on the destroyed gutters, and they did send someone out to deal with the leaking and poorly installed filter. They did end out George to look at the problems and come up with a solution to the issues and they dealt well with me, even when I lost my temper. They are a pretty new office and they all admit that they need more training to get things up to speed. I hope they do and that I am the anomaly.