Integrity Handyman Services

Description of Work
Job was for the replacement of a door and weatherstripping on windows and main door for a total of $ 1350.00

Description of Work
We needed to have new baseboards installed with 1/4 round,app. 20 doors removed, door frames and doors primed and painted, doors and hardware reinstalled.

Description of Work
Justin Rempel and his company are the worst and most disreputable company we have ever experienced. He promised Christmas lights with installation, including a custom built star the week of 11/17/2012. We paid him $400 up front, which he demanded in order to purchase the lights. Justin told us he would have the installation completed on 11/27. Of course, this did not happen. When confronted about this, he then promised the lights would be installed on 11/29. Again, nothing. He then said he was too busy in his business to install our lights, and offered us a refund. The next day, he apologized and changed his mind, saying he would have the lights completed for us, and would not charge us for the take down of the lights after Christmas. Finally, on 12/6, one of Justin's employees hung our lights. They hung them very haphazardly, and not even close to being straight . They look terrible and caused us great embarrassment in our neighborhood. The empty boxes from the lights were left on our roof, and the extra clips were strewn about our yard. Also, there was no star that Justin eagerly promised us. When I contacted Justin via email on 12/9 about the shoddy and incomplete work, I asked him to either complete the work by 12/11 or give us a refund minus the cost of the lights. He became confrontational, but promised to refund just $105.75 later that week. The lights cost only about $120, but he said he did not want to lose money. We followed up with him, telling him we would not pay for the labor for an incomplete job, and that he owes us about $270. Of course, we did not receive a refund, or even the courtesy of a follow up call. Finally, on 12/24, I emailed Justin explaining he had failed us and that we must have a refund right away. Again, he became combative and rude, and said he would have a check sent to us later that week. To date, we have not received anything from Justin in the way of a refund or even an apology. We are very disappointed and hurt to be treated so rudely and disrespectfully by someone we found on Angie's List.