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Expert Window Cleaning, Inc.

About us

Expert Window Cleaning, Inc is a growing family run business that provides residential and commercial window cleaning. We currently have 2 owner/operators, and 1 employee. We accept cash, check, and credit cards. Payments are due upon completion of job; unless other arrangements were made when scheduling. Are you tired of not being able to see out your windows? Have you tried to clean your windows yourself only to have the following scenarios: glass left with streaks, not having the right ladders to reach high window, too afraid to get up high on a ladder, using up precious time that can be spent with family, friends, or relaxing? Why not leave it to the experts? Yes, call Expert Window Cleaning, Inc., they can help take the burden of cleaning your windows off of your hands! Letting you breath a sigh of relief, and leaving you smiling ear to ear! At Expert Window Cleaning, Inc., we're "Helping Colorado shine. One pane at a time!"

Business highlights

13 years of experience

Services we offer

Commercial and residential window cleaning up to 3 stories, basic screen repair, flat surface pressure washing., gutter cleaning

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%
Showing 1-3 of 3 reviews
Helen D.
Oct 2016
2.0
$325
They came in and started job and I saw the person on the outside clean 1 window of my Bay Window that didn't have a Screen and didn't clean the other two on each side at all. Then the one that was upstairs came down so I went up to look at the windows and the tracks and the Tracks were filthy!!  They took a damp cloth and stuck their finger in track and swiped and that was it. Dirt was caked in the corners on each side of the windows.. When I confronted them about the problem they said that First they don't remove screens to avoid damage and that the Track cleaning was not on the contract. So I got the contract and showed them and also an email that I got from the owner of the Window Cleaning company showing that tracks were included in cleaning. Grace one of the CoOwners said that I was not charged enough for them to clean the tracks. Wanted to know what I was charged and I said that they need to contact Merry Maids who was the company that I contracted with for the cleaning. They called the owner of Merry Maids and he said yes the tracks are included. So I went back to look at windows after they SAID they recleaned them and still filth packed in corners. So I took them around and took my finger and pulled the dirt out of the corners and showed them what needed to be cleaned and they said they would not dig out dirt. I said If I can get this out with my finger you can too. Grace started to argue with me. Alex the other Co Owner did take a Screw Driver and a towel and got into the corners and cleaned them out. So I called Brian from Merry Maids and he said he would be right out.  I went around and opened all the windows that still needed to be cleaned.  Grace  went to basement and said she cleaned the windows down there.  When I went down there the Laundry room window was cleaned only on 1 side the other one had a screen and was not removed or cleaner at all.  I showed this to Brian from Merry Maids and he was very apologetic, but the cleaners had already left.  Grace went out to the truck and sat there before the job was complete and Alex tried to finish but would not clean the laundry room window either.  This was the worst experience I have ever had.  Grace had nothing good to say about Merry Maids either an I told Brian the Owner of Merry Maids wbout what she said and told him that they are ruining his business with those derrogitory statements.  I WOULD NEVER recommend this company to ANYONE.  They are Rude, Lazy and not Professional!!!  They also left the dirt clumps that they cleaned out of the track all over my carpet for me to clean up.  Damp dirt clods are very hard to clean off of carpet.   TERRIBLE COMPANY and Angies List really needs to not recommend them EVER!!!   They are bad for business.
Response from Expert Window Cleaning, Inc.
"We are sorry that you were not satisfied with the process. While the order of the cleaning process seemed unorthodox, there was a reason for it. The condition of several windows didn't allow us to clean them normally. When screens are hard to remove we tilted the windows in as designed for cleaning. Our policy is not to force removal of screens to prevent damage. Also as explained to the homeowner the windows were not in the best condition: broken seals that allowed moisture and debris in between the panes, hard water/mineral deposits (basement windows), and painted glass. Unfortunately, due to communications breakdown we were never given a work order to know what was to be done. The owner of Merry Maids franchised mistakenly mentioned that the job was for $185 dollars before our fee was taken out; therefore we assumed it was a basic clean. When we spoke to the franchise owner we told them we were not going to submit a invoice to him. He subsequently mentioned that he in turn would not charge the customer. If you were charged for the service I would take it up with them. We never bad mouth them; just mention since the new owners took over we never received a work order. We have since decided to go a separate path and no longer sub for them. My wife/co-president went out to the truck because she felt it was an unsafe environment. We were treated insolently, and decided it was best to take our leave before things escalated."

Mark Z.
Apr 2016
5.0
Yes, I recommend this pro
$215
Perfectly!!

Deborah F.
Mar 2016
5.0
Yes, I recommend this pro
$135

This was my second time using Expert Window Cleaning, the first time being a year ago.  My windows had been much neglected before the first visit and I couldn't believe how different the world looked out of sparkling clean glass.  The work was top-notch.  Alex was very punctual, professional, and very reasonably priced.  As this is the slow season I got on the schedule right away.  I'm glad to now see them on Angie's list.  I will definitely be calling them back again each year.

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Expert Window Cleaning, Inc. is currently rated 4.0 overall out of 5.

Expert Window Cleaning, Inc. accepts the following forms of payment: CreditCard

Yes, Expert Window Cleaning, Inc. offers free project estimates.

No, Expert Window Cleaning, Inc. does not offer eco-friendly accreditations.

No, Expert Window Cleaning, Inc. does not offer a senior discount.

No, Expert Window Cleaning, Inc. does not offer emergency services.

No, Expert Window Cleaning, Inc. does not offer warranties.