CARPET EXCHANGE
Services we offer
AREA RUGS, CARPET, HARDWOOD, LAMINATE, SLAB GRANITE., TILE, VINYL
Reviews
4.26 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 50% | ||
| 17% | ||
| 0% | ||
| 0% |
Showing 1-6 of 6 reviews
Kevin C.
Sep 2016
The carpet was good. They had to come back the second time to fix a gap in the stairs.
Yanick C.
Jul 2013
We went to Carpet Exchange on Havana to select and order 2 boxes of linoleum. We ordered linoleum planks on Saturday, May 18, 2013. It went fairly smoothly. Some 10 days later, I called to receive a status update on my order, because our contractor was set to start the work a few days later.
The first of the problems started when they were not able to find my order in their computer. This was very frustrating, however I was at work and could not do anything to help them find my information. Finally someone called 3 hours later to tell me they found my order.
The second problem occured when I was informed that they ordered my floor on May 29th. That means they did not order my floor until a whole 12 days after I had paid for the product!!! I finally did receive my order some 25 days after I had stepped into the store to pay for it.
The first of the problems started when they were not able to find my order in their computer. This was very frustrating, however I was at work and could not do anything to help them find my information. Finally someone called 3 hours later to tell me they found my order.
The second problem occured when I was informed that they ordered my floor on May 29th. That means they did not order my floor until a whole 12 days after I had paid for the product!!! I finally did receive my order some 25 days after I had stepped into the store to pay for it.
Douglas B.
Nov 2005
EXCELLENT CUSTOMER ASSISTANCE WITH SELECTING NEW CARPETING PRODUCTS. VERY COMPETITIVE WITH -PRICING, EXTREMELY PROMPT WITH SERVICE, INSTALLATION, EXCELLENT WORK.
MISCHELLE J.
Oct 2005
OUR SALES REPRESENTATIVE (ROSEY) WAS HELPFUL AND FRIENDLY, BUT NOT PUSHY. THE INSTALLERS WERE NOT ALWAYS TIMELY AS FAR AS WHEN THEY SAID THEY WOULD BE AT THE HOUSE FOR THE JOB AND WHEN THEY SHOWED UP; HOWEVER, THEY WORKED HARD AND DID A NICE JOB.
SANDY B.
Oct 2005
WE BOUGHT THE CARPET AND PADDING FROM CARPET EXCHANGE. WE NEEDED IT INSTALLED IN TWO DIFFERENT STAGES. THE FIRST STAGE WAS THE GUEST BEDROOM. THEY MEASURED ALL THREE ROOMS AT THE SAME TIME. THEY INSTALLED THE CARPET IN THE BEDROOM FIRST AND DID A GREAT JOB. WHEN WE WERE READY FOR THE OTHER ROOMS THEY CAME RIGHT AWAY AND EVEN FIXED A PART OF THE BEDROOM WITHOUT QUESTION.
BETTY S.
Oct 2005
I BOUGHT MY CARPET FROM CARPET EXCHANGE. THEY GAVE ME A DISCOUNT BECAUSE MY DAUGHTER WAS ALSO BUYING CARPET. THEY INSTALLED CARPET ON THE FIRST FLOOR, ALONG WITH LINOLEUM IN MY BATHROOM AND PERGO IN MY KITCHEN. THE INSTALLERS WERE VERY NICE ALTHOUGH I HAD A HARD TIME COMMUNICATING WITH THE ONE GROUP THAT SPOKE ONLY SPANISH.
Licensing
State Contractor License Requirements
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FAQ
CARPET EXCHANGE is currently rated 4.2 overall out of 5.
No, CARPET EXCHANGE does not offer free project estimates.
No, CARPET EXCHANGE does not offer eco-friendly accreditations.
No, CARPET EXCHANGE does not offer a senior discount.
No, CARPET EXCHANGE does not offer emergency services.
No, CARPET EXCHANGE does not offer warranties.