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Bell Home Solutions
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Bell Home Solutions was established in 1926 and has been family owned and operated ever since. From depressions to World Wars, we've survived every bump and turn in the road that arose over the years. We have been a trusted provider of electrical, HVAC, plumbing and remodeling services throughout the Denver metro area most of the century. And there is no other kitchen and bath showroom like ours in the country. Our technicians are trained to provide top quality service for every one of our customers, whether you need a new bathroom fixture installed or would like a new furnace for your home's heating system. We are on call 24/7 for emergency repairs if something should ever go wrong, so you know you'll never be without heat or fresh water for long. If you need assistance with any component of your home's heating, plumbing or ventilation systems, call Bell Home Solutions today for expert, professional service.
Business highlights
Emergency services offered
99 years of experience
Services we offer
Cleaning. Drain & Sewer, Cooling. Installation, Heating, Maintenance, Plumbing, Repair, Replacement, Water Heaters. Kitchen & Bathroom Remodeling
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3319 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 12% | ||
| 6% | ||
| 9% | ||
| 6% |
Showing 1-25 of 319 reviews
Larry S.
Jul 2018
Mario, the technician, seemed very nice and knowledgeable The $49 quoted trip charge turned into a $220 diagnostic charge not including any service. He wasn’t sure why water was appearing on the floor, but felt it may be due to some clogging of a PVC drain tube. He said it was not possible to simply clean it out, but it should be replaced at a cost of another $250 (for a pipe?). We declined. We subsequently had another repairman come in who said there is no problem cleaning the tube and did so. The material clogging the pipe is shown in the photo.
Response from Bell Home Solutions
"I want to apologize because I really don't think the diagnostic charge was necessary. That being said, I agree with Mario that replacing the line as opposed to clearing it is the best solution. You can't effectively clear a small condensation line (or even see into it to verify the work quality) and the cost to simply replace the PVC is really the same as clearing the line. The entire charge should have been in the $250 range. The $220 diagnostic should never have been quoted and the $49 service charge would have been waived against the $250 repair fee. I'm sorry this was misquoted and we've coached all of the technicians in order to avoid this in the future. We will also be refunding your $220.00. Thank you for your time."
Dani L.
Jul 2018
Scheduling the appointment was fine. The tech was ahead if schedule and came early, which was great. However, after replacing the leaky pipe, he poured the water and debris into our bathtub and left us to clean the mess.
Response from Bell Home Solutions
"Hello [Member Name Removed], First may I apologize that you were left with a mess to clean after your service visit. That is not typical practice for us. We care about your home and making sure that your experience is as professional and positive as possible. Especially when you are dealing with something as frustrating as a leak. I spoke with the technician that came to your home and he didn't believe he dumped dirty water into the tub, but rather the stoppage he was sent to clear backed up into the tub before he cleared it, and he failed to notice and clean it. He is actually one of our most caring technicians but we all have human moments. We hope that you give us the opportunity to serve you again in the future and restore your trust in us. If you would like to discuss this further please don't hesitate to give me a call. 303-757-5661 x342 I would be more than happy to speak with you. Crystal Paulson Executive Assistant to the C.E.O./ President of Bell Home Solutions"
BETH G.
May 2018
They're always very thorough, efficient and are on time. I use them constantly when I need heating, plumbing, or electrical services. They get the job done.
Response from Bell Home Solutions
"Thank you so much for the A rating! We so appreciate your business!"
Jo D.
Jan 2018
Not well. I had to call and complain that I was very overcharged for work that wasn't completed nor satisfying. They didn't know how to fix it, and had 2 different repairmen come out and each time I was charged and it still isn't fixed. I feel like I should have been quoted a fair price and plan to repair it from the start. I was told by the manager they'd contact me and come fix it and I haven't heard back in several weeks.
Paul S.
Jan 2018
Extraordinarily well
Response from Bell Home Solutions
"Thank you for the great review!"
Kelly C.
Dec 2017
I had a technician come out to troubleshoot my boiler....I paid 125$ to be told it needed "a sensor" and another $960 in labor. He would not give any more information. When I called his supervisor to complain I was told that even though I had paid for the information I wouldn't be given anything specific so that I couldn't have "Handy Manny" come out and fix it. When I questioned the cost of $960 for an estimated 3 hours of labor I was told that it wasn't an hourly wage and I had to factor in their "overhead" including what they pay their secretary to answer the phone. I don't consider this to be professional. I paid for a service and then was basically told that the service would only be partially performed so as to force me to use their overpriced services and that I shouldn't make any noise about it, because you know, they gotta keep the lights on and I should just know I have to help pay for their electric bill. NO thank you.
Response from Bell Home Solutions
"We are sorry to hear that you didn't feel like you had a great experience with us coming out to troubleshoot your boiler. We would like the opportunity to address this with you. Please call us at 303-757-5661."
Lance K.
Dec 2017
very well, the tech was knowledgeable and able to fix the issues.
Loris M.
Nov 2017
Good quality, but because they are paid hourly, workers were in no hurry. Quite expensive. Pleasant people. Workers also seem to have some sales responsibilities, would hire again for certain types of highly skilled work.
Response from Bell Home Solutions
"Thank you for the great review. We try our hardest to provide the highest level of customer service and competitive prices for our customers. We appreciate the opportunity to serve you!"
Susan O.
Nov 2017
Very well...serviceman was professional and friendly. Service was done quickly.
Response from Bell Home Solutions
"Thank you for the great review! We are glad you had a great experience with our tech winterizing your evaporative cooler. We so appreciate your business!"
Jane R.
Oct 2017
Very well. The technician from Bell Home Solutions promptly arrived at our house, located the leak, obtained the replacement part for stopping the leak, and installed the part. Problem solved!
Response from Bell Home Solutions
"Thank you for letting us know that you our team got your gas leak stopped and the problem safely repaired for you. We so appreciate your business!"
Janis F.
Oct 2017
All of the work Bell has done over the years has been first quality including professional plumbers, wallboard and tile professionals, and electricians. Arrival time is always spot on. Prices are quoted ahead of time. Any necessary changes (there's been only one) were discussed prior to the additional work.
Response from Bell Home Solutions
"Thank you for the A review and for your continued business! We so appreciate the opportunity to serve you!"
Barbara C.
Oct 2017
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Response from Bell Home Solutions
"Thank you for the great review! We appreciate your business."
Patricia W.
Sep 2017
We have used Bell Home Solutions for 35 years and we are never disappointed. They are professional, prompt, and thoroughly explain all repairs required and what it will cost up front. Their plumbers and assistants are the best. Their is a reason they have longevity in their jobs, its because clients repeatedly ask for them and Bell treats them right. Todd has helped us enormously coming in on very short notice. We trust Bell for a reason...they have delivered as promised and always follow up to make sure we are satisfied.
Response from Bell Home Solutions
"Thank you for such a great review and for your continued business over three and a half decades! We strive to provide the highest level of service for our customers. We so appreciate the opportunity to continue to serve you!"
Tiffany L.
Sep 2017
Everything went according to plan. They explained everything and did all that was needed to be done in a fast, professional way.
Response from Bell Home Solutions
"Thank you for letting us know that our team got the job done quickly and got it done right the first time! We so appreciate the opportunity to serve you!"
Patricia H.
Aug 2017
.
Response from Bell Home Solutions
"Thank you for letting us know that you were happy with the work we did for you. We so appreciate your business!"
Gina K.
Aug 2017
Great. I trust Jim W. with all my plumbing needs. Bell Plumbing is a little pricey but you get what you pay for so never go cheap on something incredibly important.
Response from Bell Home Solutions
"Thank you for the great review! We are so happy to hear that you had a great experience with Jim! Thank you for the opportunity to serve you."
Janet M.
Jul 2017
They're pretty efficient. There's not a lot of chit chat, but professional. He looked and said it looked fine and that I didn't need anything.
Response from Bell Home Solutions
"Thank you for the A rating! We really appreciate it!"
Alice K.
Jun 2017
Wonderful! Randy went above and beyond, is a true professional and the results are excellent and exceeded my expectations--thank you!
Response from Bell Home Solutions
"Thank you for the five star review! We are thrilled to hear that you had a great experience with Randy. We so appreciate the opportunity to serve you!"
Susan H.
Jun 2017
Went great. The service person was friendly, efficient, and took care of the problem with no hiccups. He shared lots of information and detail about the problem and replacement part.
Response from Bell Home Solutions
"Thank you for the A rating! We are thrilled to hear that you had a great experience with us. We so appreciate the opportunity to serve you!"
John B.
Jun 2017
Bell showed up 3 hours late and only after I called to remind them that they were supposed to be here. They turned off the pilot light to my water heater and forgot to turn it back on. The electrician was in a big rush to get to another job and had to come back to finish up at my house. The HVAC men left something inside the furnace or duct that rattled and had to come back to get it. I told the sales manager and he said, "What would it take to keep you as a customer." I told him I had been a Bell customer many times over the years and if they wanted to keep me, they should take $1000 off the bill. He said he would let me know but never called back.
Response from Bell Home Solutions
"We are sorry to hear that you didn't have a great experience with our team. We strive to provide our customers with the very best service."
Harold H.
Jun 2017
It rained the day the work was to be done and never heard from contractor again and no follow up when i called later about it but that was several years ago
Response from Bell Home Solutions
"Hi [Member Name Removed], we don't have any record of you ever being a Bell customer. We take customer service very seriously, it'[Member Information Removed] one of our core values. If you were a Bell customer, please contact us at 303-757-5661."
Richard R.
Jun 2017
The service was fine. The serviceman was professional and knew what he was doing. My issue is with Bell's business practice of quoting. I have never paid more than $100 to start up or shut down my evaporative cooler. When I spoke to Bell's office to set up the appointment I said exactly the service I needed; i.e. an evaporative cooler startup. I was told the initial call charge was something like $59 just to come out. I was okay with this charge knowing that the final price would probably be much closer to what I've always paid for this service; i.e. around $100. When the serviceman arrived we told him we wanted our evaporative cooler started up. Without even checking the unit he quoted $235. If the serviceman knew what he was going to charge without even checking, why won't the office be honest with me when I set the appointment and quote me the typical price for a start up over the phone. I felt deceived. The serviceman said he doesn't set the prices that the office does and that we could call the office. Well, I did call the office to set the appointment! Why couldn't I have been given the typical charge for an evaporative cooler startup at that time! The repairman did offer to leave before he started if we weren't happy with the quote...thank you.... when I already waited 2 weeks for the appointment and it was 80 degrees out side. I will not be using Bell Solutions for this or any of their other services.
Response from Bell Home Solutions
"We do our very best to provide very competitive prices for our customers. We never fully know what a job entails until we actually get out to look at it. We appreciate your business and the opportunity to serve you."
Andrew R.
Jun 2017
Work was performed in a timely and satisfactory manner.
Response from Bell Home Solutions
"Thank you for the A rating, [Member Name Removed]! We so appreciate the opportunity to serve you."
Jennie D.
May 2017
Bell did a good job and price was reasonable.
Response from Bell Home Solutions
"Thanks for letting us know that we did a good job. We so appreciate the opportunity to serve you!"
Paul S.
May 2017
.
Response from Bell Home Solutions
"Thank you for the A rating! We so appreciate the opportunity to serve you!"
Licensing
State Contractor License Requirements
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FAQ
Bell Home Solutions is currently rated 4.3 overall out of 5.
Bell Home Solutions accepts the following forms of payment: CreditCard
Yes, Bell Home Solutions offers free project estimates.
No, Bell Home Solutions does not offer eco-friendly accreditations.
No, Bell Home Solutions does not offer a senior discount.
Yes, Bell Home Solutions offers emergency services.
No, Bell Home Solutions does not offer warranties.